| Sr No. | Location | Contact Detail | Address [NTEx Transportation Services Pvt Ltd. (ElasticRun)] |
|---|---|---|---|
| 1 | Pune (Headquarters) | 020-27402430 , simplify [at] elastic [dot] run | 2nd floor, Wonder Cars Arena Building, Sr. No. 165, Near Kokane Chowk, Pimple Saudagar, Pune - 411027 |
| 2 | Bengaluru | - | 5th Floor, Tower B, Mantri Commercio, Outer Ring Road, Bellandur, Bangalore, Karnataka - 560103 |
Comments
Delivery boy took extra money
Very disappointing experience with the delivery boy. He took more money than required and did not return the extra amount, even after I informed him about it. This is not acceptable and shows a lack of honesty and professionalism. I hope the company looks into this matter and takes appropriate action.
Very Bad Service
**Very Bad Experience — Do Not Use This Service**
I strongly recommend that people avoid using this service. I have been waiting for my order for the last **2 days**, and the delivery experience has been extremely disappointing.
The delivery boy gave me only a single ring and then stopped responding to my calls. Later, I received an update saying that the order **could not be delivered**, even though no proper delivery attempt was made.
I also raised a complaint through the helpline with **Ram Kumar**, but I have still not received any proper solution. **Mr. Saif Khan and Mr. S. Chauhan** are also not answering my calls.
This is a very unprofessional and frustrating experience. Customers deserve proper communication, timely delivery, and responsible customer support. I hope the company takes this complaint seriously and resolves the issue immediately.
I have ordered mamaearth
I have ordered mamaearth product but the delivery person was so rude when I called him and was threatening me that he wil cancel the order.. and did nt attempt delivery yesterday but I recieved message that he has tried to attempt.. if today the product is not delivered I might raise consumer forum complaint
Worst delivery experience with elastic run
The delivery partner tried to do fraud with me and abused and misbehaved with my sister . This incident has left us traumatized and their customer care number doesn't even connect
Incompetent
I called to complain that the delivery agent came to my house called me 6 times and still did not make the delivery when I told him to ring the bell. After listening to me the customer care person asked me what I want, and I said "I want my delivery, what else?!" And he disconnected the call. What kind of people run this organisation?
Delivery guy either did not
Delivery guy either did not deliver or gave it to somebody else. I have been trying to reach these people but nobody is responding- horrible services
Worst delivery service I’ve
Worst delivery service I’ve ever encountered with, my delivery was supposed to be done by yesterday but delivery guy hasn’t reached, telling me to wait till i complete 7 deliveries.
Worst service ever
ElasticRun Tracking ID KP1781949228421479QQ
Worst service ever
No customer support
Delivery boy never pick up call
Marked my product undelivered due to no response from customer at 2215hr
I dont know why companies like kapiva hire them as their delivery partner.
Really a worst delivery partner ever
Very disappointed with the
Very disappointed with the delivery experience for Tracking ID HN4C073CEF34EQ. The delivery executive, Firoz, refused to deliver the parcel to the provided address and instead asked me to come to a location convenient to him to collect it.
He also kept calling continuously while I was in an important meeting, forcing me to step out repeatedly. My office address is valid and accessible from 9:00 AM to 8:00 PM, so there was no issue with delivery access.
Such rude and unprofessional behavior is unacceptable. Requesting immediate action against the concerned delivery executive and prompt delivery of the parcel.
Poor delivery experience
I would like to report unprofessional behavior by delivery executive Sadik Shaikh. He initiated a single-ring missed call, remained silent when I answered, and then immediately canceled my order. Please review his call logs and delivery history for this transaction, as this is unacceptable customer service. I request that this issue be investigated and my order status rectified. Company should really hire people who wants to work so that there is so such issues in future
Worst delivery partner.
Worst delivery partner. Delivery guy not received calls ,talk arrogant, worst delivery company
Delivery issue
The worst service is that after seeing the prepaid order, the agents of this company do not call the customer and I myself did not pick up the call 50 times, if I pick up then they say that I am at home and you will not get it right now.I have not received any contact for 25 days.
Pathetic delivery system
I had ordered medicines on Platinum RX & this courier company was assigned for delivery. There is no system to provide consignment number to help customer enable to track.Also there was no message given to customer when the agent was out for delivery. Medicines not delivered on scheduled date 30/4/26.Reason shown on Platinium Rx app that address not traceable.The message providedis fske as the delivery agent never called customer if he had issues of location.Also for last 20 months medicines are delivered @ same address.In short there is no procedure of communication with customer nor any commitment.Pathetic state
Worst delivery partner.
Worst delivery partner. Delivery partner was so rude and abusive. Company’s customer care support is also so pathetic.
Payment related
I am working in Kharghar Sector-19 Anmol Sadan elastic run I have not received my payment for November-2025 yet. I have 200 shipments, I have received them and I am tired of telling Yasin and Asif and milin
Labour Court in solution
Worst Services..... The
Worst Services..... The delivery person is very rude and tells upfrontly will not deliver your parcel. he doesn't care if you say i will complain about you
Rider Training
Please train your riders to either deliver at the registered address or avoid picking up the order if they are unable to complete doorstep delivery.
night 10.27 update of the status of delivery unsuccessful. No an
Fake details update by the delivery agent and o answer to calls also.
Delivery agent delivered wrong product
Delivery agent ordered wrong product from ikea and when i told him this on phone he said he didnt do anything and shown my product delivered..has delivrred me someone else product..
Delivery man was not ready to
Delivery man was not ready to deliver my product on door step and he was only 5-10m distance from my place and he was very rude and when i told him to deliver at my doorstep he refused and said he cancelled the delivery and now package
Delivery agent sending abuse
Delivery agent sending abuse voice message in WhatsApp when I am unable to pick his call. This is only reason I'm not ordering anything from meesho
Worst delivery partner.
Worst delivery partner.
Worst Delivery agency
Lack of Communication: The delivery agents have consistently failed to answer phone calls or respond to messages. Effective communication is crucial for ensuring timely and accurate deliveries, and this lack of responsiveness has caused significant inconvenience.
Automatic Parcel Rejection: On several occasions, parcels have been automatically rejected without any prior notification or attempt to contact the recipient. This practice is unacceptable as it disrupts the delivery process and delays the receipt of important items.
Delayed Deliveries: There have been multiple instances of delayed deliveries, often without any explanation or update on the status of the shipment. Timely delivery is essential for maintaining customer satisfaction and trust.
Unprofessional Behavior: Some delivery agents have exhibited unprofessional behavior, including rude interactions and a lack of willingness to assist with delivery issues. This negatively impacts the overall customer experience.
Improper Handling of Parcels: Parcels have arrived damaged or in poor condition due to improper handling by the delivery agents. Ensuring the safe and secure transportation of goods is a basic expectation that has not been met.
Failure to Follow Instructions: Specific delivery instructions provided at the time of purchase have frequently been ignored. This includes leaving parcels in designated safe places or adhering to preferred delivery times.
Service very very bad
Service very very bad
M00491703045 WHERE IS MY
M00491703045 WHERE IS MY COURUER , and why delay very bad service
Delivery issue
Delivery man was not ready to deliver my product on door step and he was only 5-10m distance from my place and he was very rude and when i told him to deliver at my doorstep he refused and said he cancelled the delivery and now package is returned to supplier.
Haven't recieved my order yet
I have order from meesho on 12th of December but haven't received the order yet the delivery guy called me to deliver the item on 17 th but I wasn't available at that time and now he is said he has given my item to the supplier. Could you please revert back as soon as possible and deliver my product by today itself.
How can the delivery boy return my order to supplier
I have ordered a product on 24/may/23 It supposed to be delivered on 1st june but i got call from the delivery boy on 29th may but i was unable to answer the call right after 10 min i called back him he lifted the call and said he will come but not trying to deliver the order from 3 days and he returned the order to the supplier I hate this type of behaviour of the delivery boy and the elastic run
I applied for replacement of
I applied for replacement of my order from meesho app. My product was shipped on 17th April,2023 but till now (10/05/23) i cannot recive my product.
I ordered from meesho,it has
I ordered from meesho,it has been shipped, it is showing in Thane since 10 days, when will my parcel arrive?
I ordered from meesho in 17
I ordered from meesho in 17 April and they hand over to courier at 18th april ...
Parcel was transit from Thane on 20 April and almost 4 days passed they stilled in Thane ?? I want my parcel fast I have to go out of state please give me atleast expected date...
Regarding DELIVERY issue
Hi ElasticRun team,
This is Huma one of a customer of elasticrun.
I have ordered some product through Meesho which would have to be delivered by elasticRun but seems the agent has delivered it to wrong address.
My product starus is showing as delivered although I haven't received the product yet. Kindly take action asap.
Product not delivered
Arriving Today: Hi Rajalakshmi, your Womens cotton with AWB: ER035374223 is out for delivery! Use Delivery Code to receive package.
Product not delivered.the delivery person used abusive statement
Sir mera saman Mujhe deliverd
Sir mera saman Mujhe deliverd nhi karaya gaya delivery boy n rakh liya plZ Sir help kRiye delivery boy n mera number block m laga diya plZ Sir help