Ujala Scheme Toll Free Number 1800-180-3580 

Toll free Number(s): 
  • 1800-180-3580 
  • 155275

For Complaints

Contact No:

  • 155275
  • 1800 180 3580 

Nodal Officer

(For Superannuation Scheme)


Ms. Shruti Sharma 
Energy Efficiency Services Limited
(A Joint Venture Company of PSUs of Ministry of Power, Govt. of India) 
Scope Complex, National Fertilizers ltd. 
Core-3, 5th Floor, 7 Lodi Road, New Delhi- 110 003

Email ID:Shrutis [at] eesl [dot] co [dot] in

Register Complaints

Process Of Vender Registration

  • Go to the official website
  • In the right corner, there is option near search with three lines
  • Click on this , Select Tenders
  • View the guidelines
  • Fill a draft of around Rs 5000 for vendor registeration
  • Submit it to the official address
  • Process will take time
  • You wil receive information via Email/Contact

List of Zonal Offices

Zone Location Contact Person & Phone No. Address
North Noida Mr. Venkatesh Dwivedi, Zonal Manager.
Contact No. 0120-4908000
4th & 5th Floor,
IWAI Building, A-13, 
Sector-1, Noida-201301 (U.P.)
South Secunderabad Ms. Savitri Singh, Zonal Manager.
Contact No. 040-65554020
Energy Efficiency Services Limited,
3rd Floor, North Block Buddha Bhavan,
Municipal Complex M.G. Road,
Ranigunj Secunderabad- 500003
East Ranchi Mr. Prabhat Kumar, Zonal Manager (Jharkhand).
Contact No. 0120-4908000
4th Floor, Maple Plaza, 
Opp. Road No. 2, Ashok Nagar, 
Ranchi, Jharkhand-834002.
West Mumbai Mr.D.G. Salpekar, Zonal Manager (Mumbai).
Contact No. 0120-4908000
Block A1, 8th Floor, 
Chandramukhi, Ramnath Goenka Marg,
Nariman Point, Mumbai-400021.
Central Lucknow Mr. Tarun Tayal, Zonal Manager.
Contact No. 0522-2984661
TC/G-2 & TC/G-5/5,
Vibhuti Khand, Gomti Nagar, Lucknow

List of Regional Offices

City Name Address
Secunderabad  3rd Floor, North Block,
Buddha Bhavan, Municipal Complex,
M.G. Road, Ranigunj 
Secunderabad- 500003
Rajasthan  605/606, Sixth floor, 
City Corporate, Malviya Marg, C Scheme,
Jaipur. 302001
Visakhapatnam Door No.7-8-22, Street R.K.Mission Road,
Area Waltair Ward, Ward No. 18
Mumbai Block A1, 8th Floor,
Chandramukhi, Ramnath Goenka Marg,
Nariman Point, Mumbai-400021
Kolkata Plot No. 53, Block: DN,
Sector V, Salt Lake City,
Kolkata 700 091
Shimla Thakur Niwas, Khalini,
Shimla -171002
Vijawada Door No. 10-56, Abdul Salam Towers,
3rd floor, Ashok Nagar,
M.G. Road, Vijaywada-520007
Chennai Door no: 97, Ajantha building, I Floor, 
AB Block, 1st street (adjacent to Lakhsmi Vilas Bank),
Anna nagar Chennai - 600040
Ph No: 044 4860 9100

Corporate Office

5th & 6th Floor, Core-3,
SCOPE Complex, Lodhi Road,
New Delhi -110003

Contact Number


List of International Offices

City Name Contact Details
London Ms. Neelima Jain
Email : njain [at] eesl [dot] co [dot] in
Bangkok Mr. Adesh Saxena
Email : asaxena1 [at] eesl [dot] co [dot] in
Riyadh Mr. Ashish Kumar Sharma
Email : asharma [at] eesl [dot] co [dot] in


UJALA Bulb refund not paid

Dear sir,
Regarding .
I not any purchase by MGVCL.
My Customer No-17708/08025/8,Meter Number-424373.Last three bill UJALA EMI 25/12/2018 -300Ruppes, 26/02/2019-150 Rupees, 29/04/2019-150 Rupees Getting On Bill.I Not taking any UJALA EMI. I Visited at GODHARA MGVCL OFFICE meet With MR. MD PARMAR & Mr. KATARA two Times But till not received Money... How Much take time for Refund money..

Regarding fused led bulb replacement

Sir I have not found any replacement centre at taldangra,bankura where I bought led bulbs but has fused between 1 year..

Ujala bulb refund not paid

Dear sir,
Regarding CFL BULB.
I have collected 10 bulb by UGVCL.
I have paid 14 bulb.
So please refund extra bulb money.
Every UGVCL bill cut my Rs 75/-.
Four time complaint send by letter and UGVCL persons but no any action.
Please assist.
Treat matter urgent.

LED bulb replace karana

Mene ek balb july2017 post office district barwani state madhyapradesh pin code 451551 se liya tha ab vo band ho gaya hai to me baha replece karne jata hu to bo log bol dete hai stock nhi hai to mene pucha kab tak aayega stock to kuch batate nhi hai me bahut pareshan hu please mera bulb replece karva dijiye

Replacement of defective bulbs

Why bulbs are not available & not replacing defective bulbs. Also no telephone number of EESL Office is not working.

Replacement of LED Bulb

डेरा बस्सी जिला साहिबजादा अजीत सिंह नगर (मोहाली? पंजाब के पावर ग्रीड में पिछले आठ दस महीने से एल ई डी बल्ब पंखे ट्युब लाईट कुठ भी उपलब्ध नहीं है। और डेरा बस्सी डाकघर में भी खराब बल्ब बदलने से इनकार कर देते है।उनका कहना है कि कम्पनी ने बदलने के लिए मना कर रखा है। और डाकघर स्टाफ की तरफ से अभद्र भाषा का इस्तेमाल किया जाता है।

Ujala bulb

Ujala bulb replace karna hai. Address send karo

Bulb replace

Mene ek balb 6june2019 post office district bhind state madhyapradesh pin code 477001 se liya tha ab vo band ho gaya hai to me baha replece karne jata hu to bo log bol dete hai stock nhi hai to mene pucha kab tak aayega stock to kuch batate nhi hai me bahut pareshan hu please mera bulb replece karva dijiye
Mera add :-h.n115 ward no 21 meeracolony district bhind state madhyapradesh pin 477001

replacement of defective LED bulb

dear sir
we bye 10 led bulb but today 4 LED bulb not working.
What do I need ?

In Ahmedabad Ujala fan is not available

Dear team,
I am living in Khanpur, Ahmedabad, Gujarat. I tried many time to purchase Ujala fan, but there are not available in torrent power, post office,petrol pumps, after I called three times in your contact no. they are just telling me fan will available in 5 or 10 days because stoke are not enough, but now its complete 1 month. When you will provide me Ujala fan in my area? I request you may not capable to provide each one who want to buy this and you have not enough quantities, please don't advertises.

Regarding replacement of bulb

Hello sir ..too many r not working and we got 3 yrs warranty..so whr is the replacement centre working. Thank u

Led bulb replacement

I purchased Ujala led bulb. Today all are in warranty. But most of selling centers are closed and other selling centers told every time NO STOCK
How can I replace many defective blubs?

Exchange of fused LED bulb

From where I can exchange fused ujala LED bulb
In vadodara Gujrat

Rohtak power house led distribution canopy employees misbehaving

Power house rohtak led distribution canopy employees are misbehaving with me and not ready to replace Crompton led bulbs with bill .They have stock of same at 11 am on 3 August 2018 but said they have liberty to replace or not.Their behaviour is extremely rude.kindly replace my bulbs and take action against such empoyees

All LED bulbs out of order in one year and no body is to replace

All LED bulbs under EESL scheme are out of order within one year. And nobody is there to receive complain or giving replacement. Where has gone three years warranty ? It seems a great fraud with poor. I purchased it from Sonamukhi electric supply office, Bankura, West Bengal.

Ujala Bulb Replacement


Kindly guide me as to how to replace an UJALA Philips Bulb that is not working at all with receipt Id JK023001424000188.

Looking forward for your kind response!

Feroz Ahmad
Ghulam Fatima

No replacement led bulb

Bulb dete samay rasid nahi di ab wapsi me rasid maang rahe hai 14 april 2017 ki hai ujala philips ki

Fan is not working

Sir my fan is not working my complaint no. Is-UPUJ00099988
Please send me my area repair man contact no.my fan company name-MARK
PIN CODE-209827


There is no replacement of under warranty LED UJALA bulbs
The UHBVNL said , that is not there responsibility ...
(Jagadhri-135003 , Yamunanagar HARYANA)

LED bulb not replace

Kindly guide me as to how to replace an UJALA Bulb that is not working.

Replacement of defective LED Bulbs

It seems a real fraud from big companies like reliance energy etc with backup of leaders fooling people for long. I had purchased 10 LED Bulbs with 3 year warranty on 30th December 2015 from Reliance Energy Bandra West Mumbai office. 7 out of them failed to work till now. I have contacted EESL customer care & Reliance CC / Bandra office through email & phone n no of times. Earlier I used to get promises with contact nos of various people/ offices without any replacement. But nowadays the answer is that the scheme is closed.
Can the big shots fooling people do something to keep their promises which give them their earnings?
By-A consumer feeling sorry about the common people.

Led bulb replacement

Dear sir,

Mene bulb purchased kiye tha wo bulb kharab hogaye h to unko kaha replace karu me khora Colony Ghaziabad Uttar Pradesh me rahta hu Noida me kaha par address or phone number do please


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