Dunzo Customer Care



  • dunzoforbusiness [at] dunzo [dot] in
  • careers [at] dunzo [dot] in
  • merchantsupport [at] dunzo [dot] in 
  • support [at] dunzo [dot] in

Important Links


Grievance Officer

Akhila Mangevelli
Email: grievances [at] dunzo [dot] in

Registered Office

457, 10th Main Road,
2nd Stage, HAL 2nd Stage,
Indiranagar, Bengaluru,
Karnataka 560038

Social Sites






need marketing job

need marketing job

contact number

contact number

two times amount

hi sir
one delivery two time amount recived
first time netbanking through 2nd time paytem ( bank detiles 9762778145IGAHZOBWX8)

please return to our amount

Reg: Partner Delivery Fee

Hello Dunzo,
Whats your strategy against customers. We all know that you are not only the service provider. However, there are too service providers such as Zomato, Swiggy, and others in Indian market.
I didn't understand how the partner delivery fee structure works from your side.
My planned order: Veg Biryani Handi, from Hitech Bawarchi Food Court which costs Rs. 200, after discount of Rs. 100 it is around 110 along with tax. But I don't understand how this bill became Rs. 245 among which partner delivery fee was Rs. 135.
See Dunzo, u have shown free delivery charges and now you are asking for partner delivery fee, come on at least tell me what's does this partner delivery fee means ..
Waiting for your reply...


I haven't received my order

I ordered food from Dunzo, it showed only order processing, partner was also not allotted. Very bad experience with Dunzo.

Location issues

I want to send a package from btm layout to Electronic city but why it's showing that's not ur servicable area?
In google it's google it is mentioned that u provide services everywhere in Bangalore,then why it's not taking my drop location?

I have received wrong order and It was my first order

I received wrong order without bill, I complaint about it. it was my first order and I complaint but they block my account. It was my first order. This is irritating and I'm dissapointed with the service. My full money was wasted


I can’t login my account


I can’t login my account

Delivery buy

Job for delivery boy

Refund for return money

I had orderd my food items through your app.but sfter few minutes ,my order was conceled and my didnot refund at time .i was yet to wait refunding my money for last seven days.Once you checked my last couple of orders whose are concelled.

Can't daimond

Solution my problem


500 deduction in my salary please give me 500

My account deactivated

Why my account is deactivated may I know the reason

Fucking service

I have booked food through before 1.30 and still not delivered and your fucking system showing already delivered..

Delivery boy


Parsanal problem

No comment

My account not working

Me apana account log in nahi kar pa Raha hu please help me !

Can’t login

Sir or madam I have downloaded Dunzo got food many times but for some phone storage I have to delete apps when I finished my work I downloaded Dunzo typed my number is like only rotating I’m not able to open and order it’s been one week

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