Dream11 Customer Care No.

Updated on Monday, 25 December 2023 - 9:35am

Website:

Official Website

Emails

helpdesk [at] dream11 [dot] com (For Helpdesk)
shop [at] dream11 [dot] com (For Contact)

Important Link

Help/Support

Frequently Asked Questions

Frequently Asked Questions are given in the last bottom corner of the official website.

Grievance Redressal Procedure

If you have any query/complaint, then you can email at grievanceofficer [at] dream11 [dot] com

Corporate Office

ONE BKC, Tower A, 12th & 14th Floor,
Unit 1201 & 1202 and 1401 & 1402, Plot C-66,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.

Social Sites

Comments

Thu, 22/10/2020 - 8:36pm — Nikhil jadhav (not verified)

Mere 2 account he dream 11 kay,1st wala mayera pan card register he,lekin mera 2nd account he us par muje cash withdrawal karna he lekin 1st walaay mera pan card register he to 2nd may naho hora he,plz help me

Thu, 22/10/2020 - 4:30pm — Prabir Ganguly (not verified)

Bank Account Verification

Are you joking? What else do you need to verify my account...I have submitted Bank Passbook twice where everything is visible as per requirement, My Name, Account Number and IFSC, but you are blind to see those, then I have sent Bank Statement which is also showing everything you need to see. But all are rejected, why? Do I have to send Director of my Bank to give confirmation about my account details. I have asked for help from your Helpdesk..(Does it exist?), but no response from your side.

Suggest me what to do?

Wed, 21/10/2020 - 1:15pm — Kavish Kothari (not verified)

Issue regarding pan card

I am using dream 11 since long time but I have never uploaded my pan card and bank account till date. But now when I'm trying to verify my pan card it's showing that pan card already taken even though it was not uploaded before anytime. Please solve my problem so that I can use my dream 11 account smoothly sir

Tue, 20/10/2020 - 11:42am — Gaurav Rajput (not verified)

Withdraw ammount not recevied in account

Dear Dream 11 Team,

My withdrawal request not processed please process my request and transfer my balnce in my account

Wed, 25/11/2020 - 11:28am — Tamal kundu (not verified)

My withdrawal request not

My withdrawal request not processed please process my request and transfer my balnce in my account

Fri, 30/10/2020 - 10:13am — Prajjwal Pandey (not verified)

Withdrawl money

Withdrawl money not receive pls

Fri, 30/10/2020 - 9:16am — Skgoutam hotshots (not verified)

My transaction canceld

Sir my transaction canceld plz rifand my balance plz sir thanks

Tue, 27/10/2020 - 12:53pm — Anonymous (not verified)

Not received money

200 rs not received

Tue, 20/10/2020 - 1:40am — Sasikumar Av (not verified)

Dream 11 please don't cheated me..

Hi, Good morning...

My username is divisasi i am the user of the dream11 account and today i joined big leagues contest for Rs.7777 mostly When i tried to play a game the money was deducted but there is no chance of playing the game showing that u have not joined in the contest. Likewise my game money got cancelled one time and the money got transferred to dream11 wallet and i am unable to transfer my money to my bank account , in my account I have Rs.8000 that is need refund to my bank account. Kindly help me with the issue.

Bcoz the money should go to wining block coz I joined the contest and I got confirmation mail for Rs.7777

Thanks
Regards
Sasi

Sun, 18/10/2020 - 6:24pm — Anonymous (not verified)

Suspended prob

Sir mera account suspend ho gya h to sir account re actives kaise hoga sir

Wed, 21/04/2021 - 4:35pm — Pravinparmar (not verified)

My account suspended so my account activity

My account activity

Sun, 18/10/2020 - 6:14pm — Anonymoustowsee ahmad (not verified)

Sir I have transferred RS 500

Sir I have transferred RS 500 rupees from wallet of dream 11 to my bank account.i have received only one rupee in my bank account.in this matter I contacted with my bank administration.thay asked me that this is fault of dream 11 administration plse solve my problem.

Tue, 03/11/2020 - 2:13pm — Anonymous (not verified)

Sir meinne 500rs wallet dream

Sir meinne 500rs wallet dream 11mein mera dream 11 account mein dalatha abhi tk mera account mein aaya 500rs add nahi sir.pls respect the my app balance check karke my broplems ko clear karna sir...

Sun, 18/10/2020 - 6:21am — Ajay Kumar (not verified)

Dream11 app se account me rs nhi transfer ho rhe hai

Aur maine dream 11 app se account account me 200 rs transfer kiya tha 19 hour ho chuke hai abhi tk account me rs nhi aaye

Thu, 15/10/2020 - 11:30pm — Abhishek kumar shukla (not verified)

Verification and account login

Hello sir/mam ,

I have 2 queries first is related to verification and other is related to login

My first query is It's been more than 6 days to submitted my pan for verification but still my bank account is not verified by your side.

My 2nd query is about to login,I had a account registered with same information ( already verified ) but since few days I am unable to login that account even I am not able to change password to relogin ..It's showing link sent to email id ( asshk23 [at] gmail [dot] com ) but am not getting any msg not in inbox not even in spam ,I complained many times but no response from your side.
Kindly inform me legal procedure or I can file complain for fraud ( if I will not get my withdrawal ).
Thank you.

Thu, 15/10/2020 - 1:38pm — subham sharma (not verified)

pan card isue

my old dream11 ac id & pswrd i dont know so i am creat new ac but pan card allredy use show plz rmv my all ac pan no nd now update my this ac

Sat, 24/10/2020 - 4:36pm — TARA CHAND KUMAWAT (not verified)

sir pan card galat ho gaya

sir pan card galat ho gaya hai ucko hatana hai

Thu, 15/10/2020 - 11:40am — Anonymous (not verified)

Money not received

money not received withdrawl shows successful on 13th october still not recevied in bank account

Tue, 13/10/2020 - 2:58pm — Pratham Sanghvi (not verified)

Remove my Saved pan card

Requesting you to please remove my saved pan card as I mistakely put in wrong pan card details and now I want to remove it so that I can put in my new pan card and bank account details.
Requesting you to please look into this.

Regards.
Pratham Sanghvi

Mon, 02/11/2020 - 6:43pm — SWARUP GHOSH (not verified)

Remove my saved pan card

Please remove my pan card Add my pancard new dream11 accunt

Tue, 13/10/2020 - 2:55pm — Vikas rajauriya (not verified)

Withdrawal nahi Aana

Sar main Abhi E 400 rupaye ka withdrawal Kiya hi Lekin Abhi e account main paisa Nahin hai

Mon, 02/11/2020 - 7:04pm — Abhishek singh (not verified)

Mene withdraw kiya Apne dream

Mene withdraw kiya Apne dream 11 app se apne account me
But paisa aaya nHi mere account me

Tue, 13/10/2020 - 11:25am — GAURAV SHAKYA (not verified)

My transection misteck my fund not credited in my bank accoun

Dear sir,
Plz ckeck the my transection ..against my dream 11 winning account sir my 200/-rs debited from my dream 11 winning account but not recieved credited 200/-rs in my bank accouunt plz check the metter against my transection

Thanks. Gaurav shakya

Tue, 13/10/2020 - 11:18am — Yashparmar (not verified)

Withdrawal

Mene 800rs withdrawal kiye th lakin abhi tk nhi hu he je 2 3 din hogay he plis muje krdo

Mon, 12/10/2020 - 9:56pm — Dadheech avengers (not verified)

Winning amount not received in bank account

Sir , winning amount transfer to bank account but still not received amount in bank account so pls help and resolve my problem.

With Regards
Manoj Kumar

Mon, 12/10/2020 - 2:53pm — Anurag Srivastava (not verified)

मैंने 300 ₹ का फस्ट रैंक कॉम्पटीशन जीता, पर पैसे लापता है ..?

सर मैंने कलकत्ता और पंजाब के लास्ट मैच पर 7 स्पॉट वाली टीम जॉइन की थी, उसमे मुझे पहला स्थान मिला था, मैंने 300 ₹ जीता, जीतने के बाद मैंने 200 ₹ बैंक में विदड्रॉल किया, ड्रीम 11 के अकाउंट से 200 कम हो गया, लेकिन मेरे बैंक अकाउंट में एक भी पैसा अभी तक नही पहुँचा है, जबकि मैंने सारी फॉर्मेलिटी पूरी कर दी है ।

Mera Paisa Kaise milega mujhe ..?

Sun, 11/10/2020 - 11:06pm — Anonymous (not verified)

Jo home page pe name hai

Jo home page pe name hai Jayendrasinh8420 hai. Use badl ke Jayendrasinh8429 rachana hai. Or my info me Parmar Jayendrasinh Dashrathainh hai mere papa ka name Dashrathsinh hai but glti se Dashrathainh ho gya hai to krupa krke papa ki spelling sudhr dijiye

Sun, 11/10/2020 - 8:16pm — Umesh kumar (not verified)

Account verification error

Sir please help me.
my account did not verify.
How I do this

Sun, 11/10/2020 - 8:47am — Anonymous (not verified)

Dream11 suspend please help me

Sir mera dream11 suspend Ho Gaya please unsuspend kar do

Thu, 11/03/2021 - 11:04am — Ravi (not verified)

reactivate my account

please reactivate my account

Sat, 24/10/2020 - 1:36pm — Vinay (not verified)

Please sir Mera dream11 suspended hogaya

Please sir Mera dream 11 suspended hogaya please unsuspended Karo sir

Wed, 07/10/2020 - 11:10am — Anar singh (not verified)

Sir mere 1000 rupay debit ho gye promo code pr tap krne se

Sir mere dream 11 app kai through mere account se 500,500 rs debit ho gye hai

Mene promo code pr tape kiya tha

Fri, 16/10/2020 - 9:31pm — Rajeev Kumar (not verified)

I have just create 11 team .

Hi,

Is it possible if someone create 11 dream 11 team not showing complete team.

I exposed you via all social media platforms . Disgusting .I want to reply your side. Total bakwas hai

Wed, 07/10/2020 - 10:20am — Anonymous (not verified)

Account linked

My dreen 11 linked bank account

Fri, 16/10/2020 - 10:54am — Anonymous (not verified)

why my bank account is not verified.

Please verify my account ....I have many to withdraw...

Tue, 06/10/2020 - 10:06pm — Akshay (not verified)

Pan card error

Dear sir

I am trying to submit my pan card for withdrawal my winning but it's shows the pan card is already taken but I am first time verify my account and I am not able to submit my pan. I am wanted to withdrawal my winning amount so please help me with the issue

Thanks

Tue, 20/10/2020 - 6:41pm — BALWANT GUPTA (not verified)

Pan card uplod nahi ho rha

Pan card uplod nahi ho rha hai

Mon, 05/10/2020 - 8:49pm — Anonymous (not verified)

bank verification is not verified in 2 days

Sit please verify my bank account immidiately

Mon, 05/10/2020 - 6:01pm — Mahesh Take (not verified)

Bounas not credited my account

1 time join mi contact my dream 11 cyrcal told mi a deposit rs200 and get a rs150 bounas mi deposit rs 200 but my bounce not give mi plz give mi bouns

Mon, 05/10/2020 - 2:41pm — Waqar khan (not verified)

Bank Acunt veryfid

Sir mera bank Account verify nhi ho pa rha hai

Mon, 19/10/2020 - 5:38pm — Laxminarayan kumawat (not verified)

Sir mera account verify nhi

Sir mera account verify nhi ho rha h

Tue, 13/10/2020 - 2:15pm — Anonymous (not verified)

Not verify bank account

Sir mere bank account verify nahi ho raha he

Mon, 05/10/2020 - 2:36pm — Vipin kumar (not verified)

Sir mera paisa account se kat

Sir mera paisa account se kat gaya our them joine nahi huaa 20 September ko kya tha abhi tak refund nahi huaa hai to please sir help me

Mon, 05/10/2020 - 10:48am — Good (not verified)

Dream11

Mon, 05/10/2020 - 8:36am — Ryan (not verified)

Please update my pan card

Hi sir... I am previously using Dream11.. But now I will open that app again update pan card will showing... I will update pan card error will come.. Please rectified my problam..

Mon, 05/10/2020 - 2:30am — Ghulam rabbani (not verified)

Account verified

Account number galat Ho gya

Sun, 04/10/2020 - 10:33pm — Abhishek Jhariya (not verified)

Pancard already taken

Sir plz update my new dreem 11ap because I forget my previous app password and user ID so iam installed new app so please kindly request update my pancard

Wed, 24/02/2021 - 5:50pm — Srinivas (not verified)

Kindly update my pan card

Sir please update my new dream11 app because I forgot my previous app password and user id so I am installed new app so please kindly request to update my pan card.

Sun, 04/10/2020 - 7:58pm — Rakesh Kumar (not verified)

Account active krna h

Mera account number active nhi huya h sir . Kha problem h btaeye.

Fri, 23/10/2020 - 10:43am — DHARMENDRA KUMAR (not verified)

suspected account

please activate my dream 11 account

Sun, 04/10/2020 - 7:57pm — Rakesh Kumar (not verified)

Account active krna h

Mera account number active nhi huya h sir . Kha problem h btaeye.

Sun, 04/10/2020 - 3:40pm — Ajay Kumar (not verified)

My Account asking for activation but account already activated

I was make so many transact in this account but now this time showing the account detail is under review. Please check and resol6problem. Which details you need i will provide.

Sun, 04/10/2020 - 10:26am — Gobburu sai ganesh (not verified)

pan verificataion

After submitting pan details it shows the filled details are incorrect

Tue, 20/10/2020 - 4:25pm — BALWANT GUPTA (not verified)

Update Nahin Ho Pa raha hai

Pan card
Bank Acount

Sat, 03/10/2020 - 12:05pm — Santosh Chauhan (not verified)

My dreams 11 app not opening just loading

App not getting open

Sat, 24/10/2020 - 9:19am — Ramesh chndar (not verified)

Already register different

Already register email ID already phone number register different pata hai isliye Mujhe ISI number se kholna hai yahi mein le Rahi Yahi phone number se kholna hai please help

Fri, 02/10/2020 - 5:01pm — kishor shinde (not verified)

cashbous

I am transaction 1/10/2020 2222 rs amount.
1111 rs cashbonus not adding my dream 11 account.
please give my 1111 cashbonus.

Mon, 19/10/2020 - 4:19am — Vikash kumar (not verified)

Not adding win cash

Please adding my cash

Fri, 02/10/2020 - 1:34pm — Anonymous (not verified)

Account activation

Please reactivate my suspended dream11 account.

Fri, 02/10/2020 - 12:40pm — Bablu kumar (not verified)

Paisa nahin karta hai kya Karan hai

Match lag jata hai per Paisa nahin karta hun

Thu, 01/10/2020 - 8:52pm — Anonymous (not verified)

Points wrong in leaderboard

resolve our leaderboard points.point on game are not same in leaderboard

Thu, 01/10/2020 - 12:08pm — Ramachadran M (not verified)

PAN verify Pending

Hi Sir,

i have enter my pan card information correctly i dont know why you are not accept my pan information. my mobile and email is verified. your app message shown pan is already taken. my pan information already you have it then why verified is pending yesterday match i winning 250 inr how to transfer my bank account it very cheat functionality... pls verify my information

my mobile number: +91 XXXXXXXXXX
my pan number is AUFPR1XXXX

Wed, 30/09/2020 - 4:56pm — Sangeetha (not verified)

Pan card and bank account

Pan card and bank account linked but pan card also only verified but bank account not verified IAm submitted for all documents but no withdraw option only verify option but how to solve problems please withdraw option

Tue, 29/09/2020 - 11:57pm — Parmar Jayendrasinh Dashrathainh (not verified)

Muje Name badalna hai

Wed, 07/10/2020 - 9:47pm — Sunil Maruti Nadekar (not verified)

Sunil spelling incorrect

My name is sunil maruti nadekar hai but galtise ssunil ho gaya hai.. plz correct sunil maruti nadekar

Mon, 28/09/2020 - 12:29am — Anonymous (not verified)

Account activation

My account was suspended Activate my acount

Wed, 07/10/2020 - 3:58pm — Jeetu singh (not verified)

Account verify ka jldi kro ya rejected kro

Account ko under prosses se jldi active ya deactive kro

Sat, 03/10/2020 - 8:47am — Rupnath Ghosh (not verified)

bank account

My bank account is not verified.....

Thu, 24/09/2020 - 12:26pm — Janardhana (not verified)

PAN CARD update for new app

Sir plz update my new dreem 11ap because I forget my previous app password and user ID so iam installed new app so please kindly request update my pancard

Wed, 23/09/2020 - 7:29am — Rahul pardhi (not verified)

Dream 11

Main 3 bar dream 11 jit chuka hu, fir bhi, mere Account main paisa jama nahi, ho raha hai, to meri dream 11,sir se recvest hai, ki mere jite huve paisa mujhe mile ...

Aapka, Rahul pardhi

Mon, 05/10/2020 - 12:26pm — Raihan Mallick (not verified)

Dream11

Please update my bank transfer 311 rupees.

Mon, 21/09/2020 - 6:02pm — Khadar (not verified)

Refund Amount to Credit card

Team,

I would request you to kindly refund the amount of Rs 451 back to my credit card.

Reason: I am from telangana, even though i win i will not get the amount.

Team name : Khaadar Experts
Transaction ID : DD2xxxxx

Sat, 17/10/2020 - 11:47pm — Avinash jadhav (not verified)

Cute may account payment but not aad dream11

2000 cute my account payment no add dream11

Fri, 09/10/2020 - 6:33am — Anonymous (not verified)

Main 3 bar dream 11 jit chuka

Main 3 bar dream 11 jit chuka hu, fir bhi, mere Account main paisa jama nahi, ho raha hai, to meri dream 11,sir se recvest hai, ki mere jite huve paisa mujhe mile 9563,46,8428...

Aapka, Rahul Paridhi

Sat, 07/11/2020 - 1:56am — rahul Surywanshi (not verified)

Return my contest fees

Today Royal challengers VC hedrabad match I have joined contest of rs199 but last 10 mnt have technical issues from your side so I couldn't edit my team properly .so you should return my contest fees othervice I ll not play on dream 11

Rahul Surywanshi