Dream11 Customer Care No.

Updated on Thursday, 3 October 2024 - 12:36pm

Organization:

dream11.com

Website:

Official Website

Emails

helpdesk [at] dream11 [dot] com (For Helpdesk)
shop [at] dream11 [dot] com (For Contact)

Important Link

Help/Support

Frequently Asked Questions

Frequently Asked Questions are given in the last bottom corner of the official website.

Grievance Redressal Procedure

If you have any query/complaint, then you can email at grievanceofficer [at] dream11 [dot] com

Corporate Office

ONE BKC, Tower A, 12th & 14th Floor,
Unit 1201 & 1202 and 1401 & 1402, Plot C-66,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.

Social Sites

Comments

Sat, 13/03/2021 - 4:29pm — Anonymous (not verified)

Worest dream11

Money was debited
But contastest was not joining

Wed, 03/03/2021 - 10:39am — SUBODH SHANTARAM OMALE (not verified)

Eligibal for PAN verify

i trying to withdraw the fund but every time massage recd eligible for PAN Card.

Please co-operate and help me for withdraw the fund

Thanking you
Subodh Omale

Thu, 18/02/2021 - 7:03pm — Mukesh ahirwar (not verified)

No case credit

Sir mera kl ka 550 rupye acc2me nhi aaye he

Sun, 14/03/2021 - 4:46pm — Pawan choudhary (not verified)

pan card not verify with dream 11

I want to verify my pan card with dream 11 but they show me something wrong I was try more time but they can't process

Thu, 15/04/2021 - 5:05pm — Anurag mishra (not verified)

Pan

Pan card change please

Sun, 07/03/2021 - 11:15am — Sunil Kumar Yadav (not verified)

Withdrawal

27/02/2021 ko 500 withdrawal kiya tha abhi tak mere account me nahi aaya kripya dene kripya kare

Thu, 15/04/2021 - 7:02am — Perfect sachin team (not verified)

Money withdraw can't get

Sir I tomarow withdraw money in my bank account but I can't get money .

Tue, 26/01/2021 - 9:36am — Kamlesh mani tripathi (not verified)

Practice contest

Sir maine practice contest me 4 game jeeta hai mujhe ye pta karna hai ki kuchh price milega ya nhi

Mon, 25/01/2021 - 7:03pm — Amir (not verified)

Dear Dream11 My self Amir hussain kumar i have win bigbash match STR VS THU today Dt 25/01/2021 i ve entry of 45 rs iam winning of 47 rs but only 0.7 paisa Credit in my dream11 account now i Request to Dream11 plz credit my winning amount in my dream11 account
Yours faithfully
AMIR HUSSIAN KUMAR

Mon, 25/01/2021 - 6:59pm — Amir (not verified)

Credit my winning amount

Mon, 08/02/2021 - 3:37pm — Pradip Manna (not verified)

My withdrawal not received my

My withdrawal not received my bank

Mon, 19/04/2021 - 10:02am — Harish Mangilal Joshi (not verified)

why player are proper but point is different

I seen my team and another team are same but i seen but point is different see look apart of this I will go to cusomercourt then I this app will.dimiss form the software

Sat, 03/04/2021 - 12:00am — Devil (not verified)

Acount worng

Sir deposits karte he wrong dekha reha h. Please cheek me my11cercil

Sun, 21/02/2021 - 10:55am — Robindpol (not verified)

Mera withdrawal not credit instant kya problem hai

Mujhe bahut jaada problem hai Mera withdrawal ka amount jald release karo aap log aap sab bolte ho ki instant withdrawal dream11 or abhi 2 hrs hone wala hai Mera withdrawal kare huwe amount abhi tak Mera account me credit nhi huwa hai

Fri, 22/01/2021 - 6:19pm — oliveMani (not verified)

email verification

Hey, My Email ID is not verify due to some error found in Dream 11, pls solve this issue and clear as soon as possible..
Thank You,
Mani

Thu, 14/01/2021 - 3:04pm — Santosh Gupta (not verified)

Dreem11 me 13 ruppes ka

Dreem11 me 13 ruppes ka contest cricket me bhejia

Thu, 07/01/2021 - 4:02pm — Anonymous (not verified)

My withdrawal amount 1000 not

My withdrawal amount 1000 not received in 3 days please solve this issue as soon as possible

Wed, 06/01/2021 - 4:11pm — Shiva (not verified)

Wrong linesup out today

Today KFC bbl Perth scorchers vs Sydney sixers match lines up is wrong Sydney sixers player Ben dwarshuigs is not played today match then how you announced his name I think there going on some fraud business please quickly answer me of this question

Thu, 24/12/2020 - 11:01am — Rajesh (not verified)

Withdraw delay

My withdrawal amount 9999 not receive in 7 days

Sun, 03/01/2021 - 7:26pm — Sunil (not verified)

ACCOUNT verification

Mera ACCOUNT verification me problem aa rhi h

Wed, 31/03/2021 - 10:36am — Hari Ram Bugaliya (not verified)

Khata satyapan

Mere khata satyapan Nahi ho rha 10 din s

Tue, 22/12/2020 - 12:20pm — Elan kumaran (not verified)

Winning Amount not yet credited after Withdrawal

Hi team ,

Kindly check on my complaint regarding the winning amount not being Credited from Dream 11 wallet to my account after withdrawal.

I have mailed so many times to your query mail Id.

It's a big amount so kindly take this complaint as a priority

Details are Attached as follow

Date of withdrawal : 20/12/20 09:45 AM
Winning Amount : 10000

Regards
Elan kumaran

Fri, 29/01/2021 - 12:24pm — Krishnapal Singh (not verified)

I don't get my full winning

I don't get my full winning amount.I get only Rs 4.5 but rest all the players at same rank get Rs.150 and i get only Rs 4.5 . Please look in this matter because this is very huge amount for me.

Thu, 17/12/2020 - 6:53pm — Sandeep (not verified)

Change my Email id

Sir I can't found my team
I also want change my Email I'd
Help me I have not idea

Mon, 04/01/2021 - 4:50pm — Bhokalva hanubhai (not verified)

Phela wala account bandha ho gaya

Fri, 11/12/2020 - 8:48am — Mitesh patel (not verified)

Cashbonus

I have added 555 rs. Under offer shown in your apps home page to get 222 rs. Cashbonus.. But still I didn't get this cashbonus.

Fri, 13/11/2020 - 8:00am — Gajendra choudhary (not verified)

I haven't received my money

Sir with due respect I would like to inform you that I won 640 rs on 10th November which I withdrew but I still haven't received those money!

Mon, 09/11/2020 - 1:07pm — Jonayed Mullick (not verified)

Sir please helped me my

Sir please helped me my dream11 account suspended
.. please help me.. kindly my account unsuspended

Tue, 05/01/2021 - 4:01pm — Harshit srivastava (not verified)

Account related

Sir mera account purane wale number se activate nhai ho raha hai please help mee ok,

Fri, 09/04/2021 - 1:45pm — Sanjay Beck (not verified)

MERA DREAM11 ID NAHI KHUL

MERA DREAM11 ID NAHI KHUL RAHA HAI PLEASE KHOL DIJIYE

Thu, 29/04/2021 - 2:48pm — SUNIL KACHRU GAIKWAD (not verified)

account suspended

my deam11 account suspended plz my account verify

Wed, 21/04/2021 - 10:19am — Tabbo (not verified)

My dream 11 account suspended plz activate and getting started

Tue, 05/01/2021 - 10:48am — Vishal (not verified)

Account suspended

My account suspended please

Fri, 30/04/2021 - 1:45pm — Ravi prakash bharti (not verified)

Suspended ko indispensable karne ke liye

Sir mera account sahi kar dijiye

Tue, 20/04/2021 - 2:14pm — Aditya Roy (not verified)

Account suspended

My account had been suspended. Pleass active my account.

Sat, 07/11/2020 - 9:49pm — Abdul Salam Ansari (not verified)

I want get my bonus..

Hello sir..
I got an offer on my account..add 600 get 600 bonus..I added money but not getting any bonus.. please transfer my bonus.

Fri, 06/11/2020 - 7:50pm — Pritesh (not verified)

Team is not getting edited

Today for SRH VS BLR match I created two team.
After lineup announcement some players were not playing, then when I was editing team they showed so some error and said "This ia not usual, we will be back in no time" I had joined 5 contest,but the team were not edited,and when match started,It showed there are no teams.
I have screenshot of that.
And now i cant do anything.
Please help me.
I lost my 289Rs also due to your technical errors,My internet was at high speed but then aslo problem occurred..

Plz help me

Mon, 07/12/2020 - 8:19pm — D C Mehta (not verified)

No lineup shown in JS vs DV

No lineup shown in JS vs DV in Lanka premier league..didn't give option to choose player..just paisa kamao aor logo ko thago..

Wed, 04/11/2020 - 11:26am — Avdhesh Kumar (not verified)

Sir 33 rupey ka pement hone

Sir 33 rupey ka pement hone ke bad bhi contest me number kyon nahi aaya to mera balence bapas kar do

Mon, 02/11/2020 - 12:24pm — M.P.KARTHIK BABU (not verified)

FairPlay violation

my amount was debited by FairPlay violation i don't know about this conditions and return my money next time I never do this again now refund my money

Fri, 09/04/2021 - 1:49pm — Sanjay Beck (not verified)

dream11 id nahi khul raha hai

dream11 id nahi khul raha hai please khol dijiye

Fri, 11/12/2020 - 5:06pm — Mukesh rathod (not verified)

FairPlay violation

my amount was debited by FairPlay violation i don't know about this conditions and return my money next time I never do this again now refund my money

Fri, 30/10/2020 - 10:23am — sivaraj (not verified)

break one weak

Dear sir,

My account suspended past one week,

Could you reactivate my account?

Thank you.

Sun, 22/11/2020 - 8:40pm — Arjun (not verified)

Sir my account lost

Sir mera dream 11 account bulgeya hu please help kare Pan card se

Mon, 09/11/2020 - 5:07pm — Anonymous (not verified)

My account has been suspended

Sun, 29/11/2020 - 5:31pm — RAMUDESH KUMAR (not verified)

I am not using to dream11

Thu, 29/10/2020 - 10:50am — Vishal (not verified)

regarding withdrawal

I had made request for two withdrawal today in total of Rs1200 how much time its take for transaction

Sun, 22/11/2020 - 6:54am — Anonymous (not verified)

Dream11 withdrawal queries

I have last withdrawal by dream 11 19 nov (instant withdraw) But withdraw only processing not complete yet .please inform to dream11 complete my withdrawal process soon

Tue, 27/10/2020 - 2:02pm — Mohd siraj (not verified)

Mera 200 rupees mere account

Mera 200 rupees mere account me nhi aaye 3 din. Ho gya please kripa karke meri maddad kar de
Mera verify hai sb kuch
Meri. Problem yahi hai. Paise mere account me nhi abhi taak bss please help me

Mon, 26/10/2020 - 5:26pm — Sachin gangwar (not verified)

Account suspended issue

Dear sir,
I am not join contast please check this problem of my dream 11 account (86509752XX)...
Please check fastly......and solve this problem for match start..
Thank you

Fri, 16/04/2021 - 6:47pm — Hwmraj (not verified)

Suspended ishu

My account suspended

Mon, 09/11/2020 - 12:57pm — Anonymousjonayed mullick (not verified)

Please helped me my

Please helped me my dream11account suspended 09/11/2020

Sat, 24/10/2020 - 11:16am — dharmendra seth (not verified)

payment problem

Sir, yesterday, I had put the payment of 114 in the dream 11 wallet, but it has not been added to my account yet, how long the payment will come in the wallet or will come back in my account.

Wed, 07/04/2021 - 5:13pm — Sarvesh The Legend (not verified)

Deposit

Sir,Today I Was Added 500rs From UPI And Payment Successful In UPI But My Balance Not Added In Dream 11 Account. Why ?

And When will My Money Refund ?

Please Help Sir.

Fri, 23/10/2020 - 7:06am — ANGELSU TABLE TOPPERS (not verified)

I am not getting my bonus

A offer I got add 299 and get 350 bonus.XSI add 299 but not got any bonus.I am waiting 24×7.

Thu, 22/10/2020 - 8:38pm — Nikhil jadhav (not verified)

I am trying to submit my pan

I am trying to submit my pan card for withdrawal my winning but it's shows the pan card is already taken but I am first time verify my account and I am not able to submit my pan. I am wanted to withdrawal my winning amount so please help me with the issue

Thu, 22/10/2020 - 8:36pm — Nikhil jadhav (not verified)

Pan card problem

Mere 2 account he dream 11 kay,1st wala mayera pan card register he,lekin mera 2nd account he us par muje cash withdrawal karna he lekin 1st walaay mera pan card register he to 2nd may naho hora he,plz help me

Thu, 22/10/2020 - 4:30pm — Prabir Ganguly (not verified)

Bank Account Verification

Are you joking? What else do you need to verify my account...I have submitted Bank Passbook twice where everything is visible as per requirement, My Name, Account Number and IFSC, but you are blind to see those, then I have sent Bank Statement which is also showing everything you need to see. But all are rejected, why? Do I have to send Director of my Bank to give confirmation about my account details. I have asked for help from your Helpdesk..(Does it exist?), but no response from your side.

Suggest me what to do?

Wed, 21/10/2020 - 1:15pm — Kavish Kothari (not verified)

Issue regarding pan card

I am using dream 11 since long time but I have never uploaded my pan card and bank account till date. But now when I'm trying to verify my pan card it's showing that pan card already taken even though it was not uploaded before anytime. Please solve my problem so that I can use my dream 11 account smoothly sir

Tue, 20/10/2020 - 11:42am — Gaurav Rajput (not verified)

Withdraw ammount not recevied in account

Dear Dream 11 Team,

My withdrawal request not processed please process my request and transfer my balnce in my account

Wed, 25/11/2020 - 11:28am — Tamal kundu (not verified)

My withdrawal request not

My withdrawal request not processed please process my request and transfer my balnce in my account

Fri, 30/10/2020 - 10:13am — Prajjwal Pandey (not verified)

Withdrawl money

Withdrawl money not receive pls

Fri, 30/10/2020 - 9:16am — Skgoutam hotshots (not verified)

My transaction canceld

Sir my transaction canceld plz rifand my balance plz sir thanks

Tue, 27/10/2020 - 12:53pm — Anonymous (not verified)

Not received money

200 rs not received

Tue, 20/10/2020 - 1:40am — Sasikumar Av (not verified)

Dream 11 please don't cheated me..

Hi, Good morning...

My username is divisasi i am the user of the dream11 account and today i joined big leagues contest for Rs.7777 mostly When i tried to play a game the money was deducted but there is no chance of playing the game showing that u have not joined in the contest. Likewise my game money got cancelled one time and the money got transferred to dream11 wallet and i am unable to transfer my money to my bank account , in my account I have Rs.8000 that is need refund to my bank account. Kindly help me with the issue.

Bcoz the money should go to wining block coz I joined the contest and I got confirmation mail for Rs.7777

Thanks
Regards
Sasi

Sun, 18/10/2020 - 6:24pm — Anonymous (not verified)

Suspended prob

Sir mera account suspend ho gya h to sir account re actives kaise hoga sir

Wed, 21/04/2021 - 4:35pm — Pravinparmar (not verified)

My account suspended so my account activity

My account activity

Sun, 18/10/2020 - 6:14pm — Anonymoustowsee ahmad (not verified)

Sir I have transferred RS 500

Sir I have transferred RS 500 rupees from wallet of dream 11 to my bank account.i have received only one rupee in my bank account.in this matter I contacted with my bank administration.thay asked me that this is fault of dream 11 administration plse solve my problem.

Tue, 03/11/2020 - 2:13pm — Anonymous (not verified)

Sir meinne 500rs wallet dream

Sir meinne 500rs wallet dream 11mein mera dream 11 account mein dalatha abhi tk mera account mein aaya 500rs add nahi sir.pls respect the my app balance check karke my broplems ko clear karna sir...

Sun, 18/10/2020 - 6:21am — Ajay Kumar (not verified)

Dream11 app se account me rs nhi transfer ho rhe hai

Aur maine dream 11 app se account account me 200 rs transfer kiya tha 19 hour ho chuke hai abhi tk account me rs nhi aaye

Thu, 15/10/2020 - 11:30pm — Abhishek kumar shukla (not verified)

Verification and account login

Hello sir/mam ,

I have 2 queries first is related to verification and other is related to login

My first query is It's been more than 6 days to submitted my pan for verification but still my bank account is not verified by your side.

My 2nd query is about to login,I had a account registered with same information ( already verified ) but since few days I am unable to login that account even I am not able to change password to relogin ..It's showing link sent to email id ( asshk23 [at] gmail [dot] com ) but am not getting any msg not in inbox not even in spam ,I complained many times but no response from your side.
Kindly inform me legal procedure or I can file complain for fraud ( if I will not get my withdrawal ).
Thank you.

Thu, 15/10/2020 - 1:38pm — subham sharma (not verified)

pan card isue

my old dream11 ac id & pswrd i dont know so i am creat new ac but pan card allredy use show plz rmv my all ac pan no nd now update my this ac

Sat, 24/10/2020 - 4:36pm — TARA CHAND KUMAWAT (not verified)

sir pan card galat ho gaya

sir pan card galat ho gaya hai ucko hatana hai

Thu, 15/10/2020 - 11:40am — Anonymous (not verified)

Money not received

money not received withdrawl shows successful on 13th october still not recevied in bank account

Tue, 13/10/2020 - 2:58pm — Pratham Sanghvi (not verified)

Remove my Saved pan card

Requesting you to please remove my saved pan card as I mistakely put in wrong pan card details and now I want to remove it so that I can put in my new pan card and bank account details.
Requesting you to please look into this.

Regards.
Pratham Sanghvi

Mon, 02/11/2020 - 6:43pm — SWARUP GHOSH (not verified)

Remove my saved pan card

Please remove my pan card Add my pancard new dream11 accunt

Tue, 13/10/2020 - 2:55pm — Vikas rajauriya (not verified)

Withdrawal nahi Aana

Sar main Abhi E 400 rupaye ka withdrawal Kiya hi Lekin Abhi e account main paisa Nahin hai

Mon, 02/11/2020 - 7:04pm — Abhishek singh (not verified)

Mene withdraw kiya Apne dream

Mene withdraw kiya Apne dream 11 app se apne account me
But paisa aaya nHi mere account me

Tue, 13/10/2020 - 11:25am — GAURAV SHAKYA (not verified)

My transection misteck my fund not credited in my bank accoun

Dear sir,
Plz ckeck the my transection ..against my dream 11 winning account sir my 200/-rs debited from my dream 11 winning account but not recieved credited 200/-rs in my bank accouunt plz check the metter against my transection

Thanks. Gaurav shakya

Tue, 13/10/2020 - 11:18am — Yashparmar (not verified)

Withdrawal

Mene 800rs withdrawal kiye th lakin abhi tk nhi hu he je 2 3 din hogay he plis muje krdo

Mon, 12/10/2020 - 9:56pm — Dadheech avengers (not verified)

Winning amount not received in bank account

Sir , winning amount transfer to bank account but still not received amount in bank account so pls help and resolve my problem.

With Regards
Manoj Kumar

Mon, 12/10/2020 - 2:53pm — Anurag Srivastava (not verified)

मैंने 300 ₹ का फस्ट रैंक कॉम्पटीशन जीता, पर पैसे लापता है ..?

सर मैंने कलकत्ता और पंजाब के लास्ट मैच पर 7 स्पॉट वाली टीम जॉइन की थी, उसमे मुझे पहला स्थान मिला था, मैंने 300 ₹ जीता, जीतने के बाद मैंने 200 ₹ बैंक में विदड्रॉल किया, ड्रीम 11 के अकाउंट से 200 कम हो गया, लेकिन मेरे बैंक अकाउंट में एक भी पैसा अभी तक नही पहुँचा है, जबकि मैंने सारी फॉर्मेलिटी पूरी कर दी है ।

Mera Paisa Kaise milega mujhe ..?

Sun, 11/10/2020 - 11:06pm — Anonymous (not verified)

Jo home page pe name hai

Jo home page pe name hai Jayendrasinh8420 hai. Use badl ke Jayendrasinh8429 rachana hai. Or my info me Parmar Jayendrasinh Dashrathainh hai mere papa ka name Dashrathsinh hai but glti se Dashrathainh ho gya hai to krupa krke papa ki spelling sudhr dijiye

Sun, 11/10/2020 - 8:16pm — Umesh kumar (not verified)

Fri, 16/10/2020 - 9:31pm — Rajeev Kumar (not verified)

I have just create 11 team .

Hi,

Is it possible if someone create 11 dream 11 team not showing complete team.

I exposed you via all social media platforms . Disgusting .I want to reply your side. Total bakwas hai

Wed, 07/10/2020 - 10:20am — Anonymous (not verified)

Account linked

My dreen 11 linked bank account