Dream11 Customer Care No.

Updated on Thursday, 3 October 2024 - 12:36pm

Organization:

dream11.com

Website:

Official Website

Emails

helpdesk [at] dream11 [dot] com (For Helpdesk)
shop [at] dream11 [dot] com (For Contact)

Important Link

Help/Support

Frequently Asked Questions

Frequently Asked Questions are given in the last bottom corner of the official website.

Grievance Redressal Procedure

If you have any query/complaint, then you can email at grievanceofficer [at] dream11 [dot] com

Corporate Office

ONE BKC, Tower A, 12th & 14th Floor,
Unit 1201 & 1202 and 1401 & 1402, Plot C-66,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.

Social Sites

Comments

Fri, 13/08/2021 - 9:20am — Rajan kumar (not verified)

Account suspended

Sir my account suspended sir please activate my account

Sun, 17/10/2021 - 12:12pm — Manpreet (not verified)

Account start please

My account suspended hai . My account start please

Tue, 12/10/2021 - 11:15am — Vinayak pandurang damgude (not verified)

New ACC open

Sat, 18/09/2021 - 8:57pm — RITESH RANJAN (not verified)

Dream 11 activitie

How to activate dream11 account sir is not saying suspended

Fri, 16/07/2021 - 11:20am — SHARABHALINGA (not verified)

Unable to join contests

By mistakely my dream 11 account is suspended..I wnat to activate it now..and I want to join dream 11 contests..I request to you please activate account..

Sun, 20/06/2021 - 7:02pm — Rinku Kumar (not verified)

change mobile no.

i wanna change my mobile no

Mon, 17/05/2021 - 12:10pm — Vikram Singh Shira (not verified)

Bank account details not verified

My bank account details are right.. but ur app is not verify this bank accounts details. Help me as soon as possible

Wed, 12/05/2021 - 9:27am — Umesh maske (not verified)

Cash windrow problem

11.05.2021, i have cash withdraw , but till date not received, plz solution this problem as soon as .

Umesh maske

Sat, 07/08/2021 - 9:25am — Rathva veljeebhai (not verified)

Case withdraw kiya vo abhi tak account me nahi aaya....

Mene 1000 rupye case withdraw kiya vo abhi account me kyu nhi aaye.?

Thu, 14/10/2021 - 1:15pm — Anonymous (not verified)

Main 31 october ka 200 rupees withdraw diya abhi taak nahi withdraw huya kyu Aap lok kyu ei sha kar raha hai please 200 rupees withdraw kar dijiye please sir hum lok har ros youTube channel dekh rehe but kisi fantasy app withdraw problem nehi hora hai kyu sir aee app problem horaha hai

Sat, 07/08/2021 - 9:22am — Rathva veljeebhai (not verified)

Case withdraw kiya vo abhi tak account me nahi aaya....

Mene 1000 rupee withdraw kiya vo case abhi tak account me kyu nhi aaye?

Mon, 04/10/2021 - 4:57pm — Hariom sharma (not verified)

Mene 100rs withdraw kiya abhi tak khate me nhi pahucha

Service bahut bekar he

Tue, 21/09/2021 - 5:07pm — Anonymous (not verified)

Withdrawl done to my bank account not received yet

I want my withdrawal money in my bank account as soon as possible , it has been 2 days but still I haven't got my money which I won

Sat, 31/07/2021 - 12:34pm — Anuj asthana (not verified)

Mera 325 ka rupee bank

Mera 325 ka rupee bank account Mai nhi aye hai..
Dream11 ki terf se sms aa gya hai

Tue, 08/06/2021 - 10:35am — Ripan biswas (not verified)

Cash withdrow

3000 cash nehi aye heard what happens

Sat, 24/07/2021 - 6:38pm — SHABAN HUSSAIN (not verified)

Balance withdrawal problem

Balance withdrawal problem 23/07/2021

Sat, 26/06/2021 - 3:00pm — SOUVIK SAHA (not verified)

My 333 rupes not credited in my bank ac

My 333 rupes not credited in my bank ac.please help me and my 333 rs back in my bank ac....
Thank u
Souvik saha

Tue, 04/05/2021 - 10:38am — Raunak Talreja (not verified)

Delete all my old accounts and I want to start fresh

Dear team member,
Firstly if you’ll have a contact number then please give me that as it is important that I talk to you’ll.
I have started to play years back on Dream11. Now I don’t have the old SIM card so I registered an new account but I m unable to verify my account as my old account was linked with my PAN Card n now my new account I m not able to link.. please help me in this situation. I want to start fresh. Let me know how to go about this …

Regards,
Raunak Talreja
916xxxx660

Wed, 28/07/2021 - 9:55pm — Gireesh chandra (not verified)

Plz delete my all dreem 11

Plz delete my all dreem 11 accounts I am fresh application plz resolve my problem.

Wed, 11/08/2021 - 2:35pm — ANKIT SAXENA (not verified)

Pancard

I had a PAN card in my account, that account has disappeared, so I have to create a new account, please help me by making my request.

Fri, 14/05/2021 - 7:13pm — Anonymous (not verified)

Hello

Koi Ripley aya dream 11 ka mere me bhi same problem hai

Sat, 01/05/2021 - 9:55am — Amit kumar (not verified)

Account mi amount nahi puchi

Sir Mani aapna wining amount transfer keya but aap k yaha si cut gaya par account mi nahi pucha. Plese wining amount send my account.
13000 amount hi.

Sat, 16/10/2021 - 11:58am — Surendra Singh (not verified)

Withdrawal ke vishay m

Sir mere dream 11 ke winner cash
se paise cut gye hai pr abhi account mai nhi pahuche hai to plz mere 800 rupay account mai dal dijiye

Wed, 04/08/2021 - 8:27am — Anhon (not verified)

PAN card verification krne ka

PAN card verification krne ka link gya hoga email or kiye the

Sat, 02/10/2021 - 2:05pm — Anonymous (not verified)

Pan card namber

Mera pan namber chahiye

Thu, 29/04/2021 - 10:10pm — Dinesh Singh (not verified)

Pin Card not verify

I am inserting the PAN card number and putting it in the PAN card key. Likewise, it is telling that it is verified in another account.

Sun, 04/07/2021 - 2:24pm — Kaushal kishor (not verified)

Pan card not link

Pan card dusre account se link batata h

Fri, 02/07/2021 - 12:26pm — Akramul hasan (not verified)

PAN card verification not complete

Mera PAN card verification nahin ho raha hai

Wed, 28/04/2021 - 3:41pm — Pradeep Gouda s (not verified)

Can I change my pan number after I win large amount

Imy friend create my I'd and he give his pan number to my account of dream 11 and I win large amount

Wed, 28/04/2021 - 12:21pm — virendra Kumar (not verified)

Team name not change

Dear Sir/Ma'am,
How to change my team name.

We have check your help desk option but still no edit option there. Pls hep us.

Tue, 27/04/2021 - 7:45pm — Deepak (not verified)

By mistake added more money

Galti se 20,000 add ho gaye hain jabki sar mujhe nahin dalne mujhe mein paise refund chahie please mere account mein transfer kar dijiye

Sat, 24/04/2021 - 6:30am — Mehender (not verified)

My dream11 account susbended

My account susbended

Please my account active now

Sat, 14/08/2021 - 5:43pm — Sunil Kumar (not verified)

My account suspend ho gaya

Sir mera account suspend ho gaya h

Wed, 13/10/2021 - 8:31am — Anonymous (not verified)

Mira account suspended Ho gya

Mira account suspended Ho gya h

Sun, 29/08/2021 - 9:13pm — babu lal (not verified)

Why my account has been suspended

Sat, 15/05/2021 - 7:38pm — AJITHA M (not verified)

Account reactivate

I want to play dream 11 so kindly reactivate my account

Wed, 05/05/2021 - 4:49am — Aafaq noor (not verified)

Please help

I don't know why is my account suspended
I want to say please active my account now

Thu, 29/07/2021 - 5:59pm — Dinesh Kumar (not verified)

My old my old account

My old my old account deactivated

Fri, 23/04/2021 - 4:41pm — Dilip Kumar singh (not verified)

Issue in add account details

Hi sir,
I am trying to submit the bank detail for verification but when I click on submit for verification, I am getting this pan is already verified against a different user. I tried so many times but not get result .
Plzzz helf

Tue, 20/04/2021 - 11:05am — Anonymous (not verified)

sir when i am joining

sir
when i am joining the contest its showing account suspended plz solve my quary as soon as possible

Thanks & Regards

Mon, 19/04/2021 - 5:40pm — RAKESH KUMAR (not verified)

Account suspended

Please activate my account

Tue, 11/05/2021 - 8:11pm — Shivanand Tripathi (not verified)

Why my account has been suspended

Mon, 19/04/2021 - 5:16pm — Shailendra kumar (not verified)

Withdrawal

Today i withdrawal money it was successful but i didn't get the amount in my bank account

Mon, 19/04/2021 - 1:10pm — Vikram (not verified)

not withdrawal money

I AM UNABLE TO WITHDRAWAL MONEY EVERY TIME.

Mon, 19/04/2021 - 9:02am — Vikram (not verified)

not withdrawalmoney

i can't withdrawal money to my account please check now my toofan2019.

Mon, 19/04/2021 - 7:49am — MODDAKIR AHMAD (not verified)

My account is suspended.

I didn't do anything wrong, and i won last 3 contest, when i checked my balance to join another contest, it's showing there that your account is suspended. How? Why ?

Sun, 18/04/2021 - 10:38am — Passang Tamang (not verified)

Account suspended

I play fair games and why my account is suspended and I have send the request and no action is taken......

Sun, 18/04/2021 - 7:42am — Sumit sinha (not verified)

I did not receive the amount

I did not receive the amount I actually won.
This happened with me twice.

Sun, 18/04/2021 - 6:55am — Anil berar (not verified)

My dream account has been deactivated

Respected sir,my dream account has been deactivated ,sir I don't know how my account has been deactivated, it creates me a lot of problems please sir activate my account

Sat, 17/04/2021 - 10:10pm — Anonymous (not verified)

Data provicy

Can u provide to me..real identity of all dream 11 winners? How you can clear say that, your IT team does not change(interfare) within the match and also launch their team

Sat, 17/04/2021 - 10:16am — Anonymous (not verified)

Not getting full winning prize

I'm not getting my full winning prize in the last two IPL matches. So plz, check it.

Fri, 16/04/2021 - 12:52pm — Satish Chiplunkar (not verified)

Account suspended

Why my account has been suspended will u say me plz

Sat, 26/06/2021 - 11:24am — Rushikesh gaikawad (not verified)

My account why in suspend

Please my account active from today and joined me contest in matches

Fri, 16/04/2021 - 11:03am — AJAY PAL (not verified)

withdraw cash problem

14.4.21, i have cash withdraw , but till date not received, plz solution this problem as soon as .

Fri, 16/04/2021 - 10:45am — Joy Layek (not verified)

No Response

I try to upload my bank account details, which I can't.
Give me the solution of it as soon as possible.

What to do?

Sun, 11/04/2021 - 8:44am — Mohammad saquib (not verified)

Paisa nhi aaya

Kl rat me 11 bje main head to head contest jita or avi tk mere paise nhi aaya

Sat, 10/04/2021 - 9:07pm — Anonymous (not verified)

Sir I have add 93 rs into

Sir I have add 93 rs into wallet.amount is deducted from my bank account.but not added into dream 11 wallet.

Sat, 10/04/2021 - 1:51pm — Prasad Sable (not verified)

Winning Amount Problem

Hello,
Yesterday I join the contest is Rs.49 between Mi vs RCB match. There is specifically show the rank and winning amount on the application screen. The last winning no. was 4395046 and I am on the no. of 4393654. This means my winning amount is Rs.49, but I received only 4.55 Rs. Please, Check and reffer me.

Sat, 27/03/2021 - 8:03pm — Anonymous (not verified)

unable to submit bank details for verification

Hi Team,

I am trying to submit the bank details for verification, but when I click on SUBMIT FOR VERIFICATION , I am getting "Something went wrong, please try again.
I tried 100 times but no luck.
Please help.
Appreciate for the quick response.

Regards,
Musa Shaikh

Thu, 18/03/2021 - 7:45pm — Anuj (not verified)

Account not working

Submitted by anuj (not verified) on Sat, 18/03/2021 .
Hello,

Today( 18/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Mon, 03/05/2021 - 3:24pm — gansham (not verified)

please sir agar aap pen card change karne ka option de te ho to

me pen card chang kar skuta hu sir please agar aapne option nahi diya na m withdraw kaise karuga yeh jis pen card ke saath bank passbook maang raha hai oh mere pass nahi hai sir aapse request hai ki ya to koi pen card me second option do change karne ke liye ya kuch tarika bato withdraw karna ka

dream 11 team

Sun, 18/04/2021 - 12:20pm — Anonymous (not verified)

My id suspected please on my id

Please sir my id suspected my id please activa kar do sir please

Thu, 07/10/2021 - 11:30am — Sahid Afridi (not verified)

ID registered

Derem11 my id not registered
You my id registered Krna hai

Sat, 17/04/2021 - 10:11pm — Aniket ubale (not verified)

I want reactive my dream 11 account

My account suspended please my reactivated my dream 11 account

Sat, 17/04/2021 - 3:30pm — Rakesh Kumar (not verified)

Account Suspend

my dream 11 Account are Suspend

Fri, 09/04/2021 - 2:34pm — Vishal Kumar (not verified)

Please help me sir, my

Please help me sir, my account is no Stat, emaileid, phone number, two account match, my old account, my pan card abileble my bank account abileble but sir not abileble , facebook adi se login my account , stard ,please help me sir.

Thu, 25/03/2021 - 5:19pm — Akshay Bhore (not verified)

Refund request

Am join qun vs sau it was dont jion or also not refund so plz refund as fast as possible

Mon, 12/04/2021 - 7:48pm — sateeshKumar (not verified)

Money deposit problem

Madharchod mera phone pay se paisa kt gya h or dream 11 me paisa hi nhi bta rha hai mera paisa jaldi wapas kro

Mon, 15/03/2021 - 11:22am — satender (not verified)

TDS Certificate.

Dear Sir,

I am Satender from Delhi. Sir i request to you please my winning amount 500000 amount but my tds amount not submit please submit my tds and provide my Q2 FY 2021-22 TDS Certificate.

Sat, 13/03/2021 - 6:01pm — sonu kumar shankar singh (not verified)

Balance

My balance deducted but not contest add plez refund

Sun, 02/05/2021 - 9:17am — Amrish Kumar Shukla (not verified)

Paisa kt gya h vapas kro

Paisa kt gya h vapas kro jldi

Thu, 01/04/2021 - 8:57pm — Anonymous (not verified)

Money deducted

Ye dream 11 wale pagla gaye hai mera 200 rupya kat liya jaldi se jaldi wapas karo majak banaye ho kya

Sat, 13/03/2021 - 5:00pm — Ravindra Kumar (not verified)

Contest joining failed

Ind legend Vs Sa legend match mein Maine 4 team bana Kar select ki aur 35 wala contest join Kiya. Paise cut ho Gaye .Maine phir se charo team select ki aur phir se 140 rupees cut ho Gaye but contest phir bhi join Nahi hua. Is tarah mere 280 rupees cut ho Gaye . Mera amount mujhe kaise refund Hoga. Aur kab tak refund Hoga

Sat, 13/03/2021 - 4:53pm — Jokhan Patel (not verified)

Cut balance

Saahab logo ham bahut garib Aadmi hai kisi tarah se paisa leke khela aur aaj road safety ke match me 70-70 4 baar kta aur hamari murkhta jo hamne dekha nhi ki contest join nhi ho rha hai aur paisa cut gya baad 14 bacha tha 56 aur addcash karke 35 ka wahi dono contest lagaya nhi join hua aur paisa cut gya request h paisa vaapas kr do aap log to amir ban gye Lekin hm garib aadmi h return kar do saahab 70 rs 4 baar lagaya h

Tue, 27/04/2021 - 7:26am — Nadeem (not verified)

Ma nay 26 4 2021 ko match

Ma nay 26 4 2021 ko match lagayaa thaa t10 raat k 10 bagay lakin subha ma nay check kiyaa woo match he nhe thaa wahaa pay maa nay jeeta hay issey liyaa dream 11 nay woo match gaayab he kiyaaa

Sat, 13/03/2021 - 4:33pm — Mukesh kp (not verified)

Pay will not credit

Small amount willnot creadit.... Today i have two time joint a contest of ind L vs sa L in dream11 ,300 debite my account.. But i couldn't add this contact

Sat, 13/03/2021 - 3:58pm — Sanket Kulkarni (not verified)

Amount deducted from my dream 11 account

I did not joined contest but my account balance is deducted.

Sat, 13/03/2021 - 3:28pm — MD AFTAB AHMAD (not verified)

Complaint

I joined the contest but not join even then my money was cut please solve my problem because I want to join the contest

Sat, 24/04/2021 - 9:23am — Rohit chavan (not verified)

Account reactivation

My account got suspended...I wanted to submit a request to reactivate it but I'm not able to upload my pan card picture...I tried verious times...so pls tell me what should I do

Sat, 13/03/2021 - 2:37pm — Laxman Singh (not verified)

Payment deducted

Hello,

Today( 13/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Sat, 13/03/2021 - 2:28pm — Chethan h (not verified)