Dream11 Customer Care No.

Updated on Monday, 25 December 2023 - 9:35am

Website:

Official Website

Emails

helpdesk [at] dream11 [dot] com (For Helpdesk)
shop [at] dream11 [dot] com (For Contact)

Important Link

Help/Support

Frequently Asked Questions

Frequently Asked Questions are given in the last bottom corner of the official website.

Grievance Redressal Procedure

If you have any query/complaint, then you can email at grievanceofficer [at] dream11 [dot] com

Corporate Office

ONE BKC, Tower A, 12th & 14th Floor,
Unit 1201 & 1202 and 1401 & 1402, Plot C-66,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.

Social Sites

Comments

Sat, 10/04/2021 - 9:07pm — Anonymous (not verified)

Sir I have add 93 rs into

Sir I have add 93 rs into wallet.amount is deducted from my bank account.but not added into dream 11 wallet.

Sat, 10/04/2021 - 1:51pm — Prasad Sable (not verified)

Hello,
Yesterday I join the contest is Rs.49 between Mi vs RCB match. There is specifically show the rank and winning amount on the application screen. The last winning no. was 4395046 and I am on the no. of 4393654. This means my winning amount is Rs.49, but I received only 4.55 Rs. Please, Check and reffer me.

Sat, 27/03/2021 - 8:03pm — Anonymous (not verified)

unable to submit bank details for verification

Hi Team,

I am trying to submit the bank details for verification, but when I click on SUBMIT FOR VERIFICATION , I am getting "Something went wrong, please try again.
I tried 100 times but no luck.
Please help.
Appreciate for the quick response.

Regards,
Musa Shaikh

Thu, 18/03/2021 - 7:45pm — Anuj (not verified)

Account not working

Submitted by anuj (not verified) on Sat, 18/03/2021 .
Hello,

Today( 18/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Mon, 03/05/2021 - 3:24pm — gansham (not verified)

please sir agar aap pen card change karne ka option de te ho to

me pen card chang kar skuta hu sir please agar aapne option nahi diya na m withdraw kaise karuga yeh jis pen card ke saath bank passbook maang raha hai oh mere pass nahi hai sir aapse request hai ki ya to koi pen card me second option do change karne ke liye ya kuch tarika bato withdraw karna ka

dream 11 team

Sun, 18/04/2021 - 12:20pm — Anonymous (not verified)

My id suspected please on my id

Please sir my id suspected my id please activa kar do sir please

Thu, 07/10/2021 - 11:30am — Sahid Afridi (not verified)

ID registered

Derem11 my id not registered
You my id registered Krna hai

Sat, 17/04/2021 - 10:11pm — Aniket ubale (not verified)

I want reactive my dream 11 account

My account suspended please my reactivated my dream 11 account

Sat, 17/04/2021 - 3:30pm — Rakesh Kumar (not verified)

Account Suspend

my dream 11 Account are Suspend

Fri, 09/04/2021 - 2:34pm — Vishal Kumar (not verified)

Please help me sir, my

Please help me sir, my account is no Stat, emaileid, phone number, two account match, my old account, my pan card abileble my bank account abileble but sir not abileble , facebook adi se login my account , stard ,please help me sir.

Thu, 25/03/2021 - 5:19pm — Akshay Bhore (not verified)

Refund request

Am join qun vs sau it was dont jion or also not refund so plz refund as fast as possible

Mon, 12/04/2021 - 7:48pm — sateeshKumar (not verified)

Money deposit problem

Madharchod mera phone pay se paisa kt gya h or dream 11 me paisa hi nhi bta rha hai mera paisa jaldi wapas kro

Mon, 15/03/2021 - 11:22am — satender (not verified)

TDS Certificate.

Dear Sir,

I am Satender from Delhi. Sir i request to you please my winning amount 500000 amount but my tds amount not submit please submit my tds and provide my Q2 FY 2021-22 TDS Certificate.

Sat, 13/03/2021 - 6:01pm — sonu kumar shankar singh (not verified)

Balance

My balance deducted but not contest add plez refund

Sun, 02/05/2021 - 9:17am — Amrish Kumar Shukla (not verified)

Paisa kt gya h vapas kro

Paisa kt gya h vapas kro jldi

Thu, 01/04/2021 - 8:57pm — Anonymous (not verified)

Money deducted

Ye dream 11 wale pagla gaye hai mera 200 rupya kat liya jaldi se jaldi wapas karo majak banaye ho kya

Sat, 13/03/2021 - 5:00pm — Ravindra Kumar (not verified)

Contest joining failed

Ind legend Vs Sa legend match mein Maine 4 team bana Kar select ki aur 35 wala contest join Kiya. Paise cut ho Gaye .Maine phir se charo team select ki aur phir se 140 rupees cut ho Gaye but contest phir bhi join Nahi hua. Is tarah mere 280 rupees cut ho Gaye . Mera amount mujhe kaise refund Hoga. Aur kab tak refund Hoga

Sat, 13/03/2021 - 4:53pm — Jokhan Patel (not verified)

Cut balance

Saahab logo ham bahut garib Aadmi hai kisi tarah se paisa leke khela aur aaj road safety ke match me 70-70 4 baar kta aur hamari murkhta jo hamne dekha nhi ki contest join nhi ho rha hai aur paisa cut gya baad 14 bacha tha 56 aur addcash karke 35 ka wahi dono contest lagaya nhi join hua aur paisa cut gya request h paisa vaapas kr do aap log to amir ban gye Lekin hm garib aadmi h return kar do saahab 70 rs 4 baar lagaya h

Tue, 27/04/2021 - 7:26am — Nadeem (not verified)

Ma nay 26 4 2021 ko match

Ma nay 26 4 2021 ko match lagayaa thaa t10 raat k 10 bagay lakin subha ma nay check kiyaa woo match he nhe thaa wahaa pay maa nay jeeta hay issey liyaa dream 11 nay woo match gaayab he kiyaaa

Sat, 13/03/2021 - 4:33pm — Mukesh kp (not verified)

Pay will not credit

Small amount willnot creadit.... Today i have two time joint a contest of ind L vs sa L in dream11 ,300 debite my account.. But i couldn't add this contact

Sat, 13/03/2021 - 3:58pm — Sanket Kulkarni (not verified)

Amount deducted from my dream 11 account

I did not joined contest but my account balance is deducted.

Sat, 13/03/2021 - 3:28pm — MD AFTAB AHMAD (not verified)

Complaint

I joined the contest but not join even then my money was cut please solve my problem because I want to join the contest

Sat, 24/04/2021 - 9:23am — Rohit chavan (not verified)

Account reactivation

My account got suspended...I wanted to submit a request to reactivate it but I'm not able to upload my pan card picture...I tried verious times...so pls tell me what should I do

Sat, 13/03/2021 - 2:37pm — Laxman Singh (not verified)

Payment deducted

Hello,

Today( 13/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Sat, 13/03/2021 - 2:28pm — Chethan h (not verified)

Worst app management

The app is not managed properly and it reduced my 315 rupee and not added any contest. This kind of malfunction you r not able to encounter please don't run the app go do some better jobs that you can do.

Sat, 13/03/2021 - 2:22pm — ROHIT VASUNIYA (not verified)

Amount deducted but joining not confirmed

I tried to join contest and massage appear that something went wrong and amount deducted but joining not confirmed
Transaction id is
JL2021031306142746372XXX

Sat, 13/03/2021 - 12:49pm — Ajay dabhi (not verified)

Contest joining related

I have joined with 3 teams in 35 rupees mega contest.amount is debited to my dream 11 account.but not joined the contest.please 105 amount refunded or joined the conest.

Sat, 13/03/2021 - 12:30pm — Aasif (not verified)

money dectucted but contest not joined

money dectucted from dream11 account but contest not joined it was an amount of 105 for 3 teams of contest in in_L vs SA_L and it got dectucted twice 210 and no contest was joined and showed oops something went wrong

Tue, 13/04/2021 - 8:40pm — Binay Thakur (not verified)

Money deducted but contest not joined it's show you haven't join

Money deducted but contest showing that you haven't joined this games

Sat, 13/03/2021 - 10:38am — Khursheed (not verified)

Credit

Sir yesterday I won 343 rupees but the amount is not credited yet in my account

Sat, 13/03/2021 - 8:46am — Sandip Landge (not verified)

About winning amount

Respected sir..
I have won 772 rupees in India vs England t20 Mach .. date.. 12/3/2021.. but amount didn't ad at my account.. 252 RS r showing at there.. I have to join next contents.. please add winning amount..

Wed, 03/02/2021 - 2:28pm — Dileep Shyam (not verified)

Winning amount not credit

Please sir mera winning amount rs 200 de dijiye

Wed, 14/04/2021 - 8:32pm — Ankur (not verified)

Sir mere 182 rules+150ke

Sir mere 182 rules+150ke lgbhag cohs bond kat lye h pleas use vaps like.

Mon, 15/03/2021 - 10:55am — Satish sahane (not verified)

dream 11

Muse gamil me massage aagya he winner ka LAkin balance add nahi hogeya he

Sat, 13/03/2021 - 4:29pm — Anonymous (not verified)

Worest dream11

Money was debited
But contastest was not joining

Wed, 03/03/2021 - 10:39am — SUBODH SHANTARAM OMALE (not verified)

Eligibal for PAN verify

i trying to withdraw the fund but every time massage recd eligible for PAN Card.

Please co-operate and help me for withdraw the fund

Thanking you
Subodh Omale

Thu, 18/02/2021 - 7:03pm — Mukesh ahirwar (not verified)

No case credit

Sir mera kl ka 550 rupye acc2me nhi aaye he

Sun, 14/03/2021 - 4:46pm — Pawan choudhary (not verified)

pan card not verify with dream 11

I want to verify my pan card with dream 11 but they show me something wrong I was try more time but they can't process

Thu, 15/04/2021 - 5:05pm — Anurag mishra (not verified)

Pan

Pan card change please

Sun, 07/03/2021 - 11:15am — Sunil Kumar Yadav (not verified)

Withdrawal

27/02/2021 ko 500 withdrawal kiya tha abhi tak mere account me nahi aaya kripya dene kripya kare

Thu, 15/04/2021 - 7:02am — Perfect sachin team (not verified)

Money withdraw can't get

Sir I tomarow withdraw money in my bank account but I can't get money .

Tue, 26/01/2021 - 9:36am — Kamlesh mani tripathi (not verified)

Practice contest

Sir maine practice contest me 4 game jeeta hai mujhe ye pta karna hai ki kuchh price milega ya nhi

Mon, 25/01/2021 - 7:03pm — Amir (not verified)

Credit my winning amount

Dear Dream11 My self Amir hussain kumar i have win bigbash match STR VS THU today Dt 25/01/2021 i ve entry of 45 rs iam winning of 47 rs but only 0.7 paisa Credit in my dream11 account now i Request to Dream11 plz credit my winning amount in my dream11 account
Yours faithfully
AMIR HUSSIAN KUMAR

Mon, 25/01/2021 - 6:59pm — Amir (not verified)

Credit my winning amount

Mon, 08/02/2021 - 3:37pm — Pradip Manna (not verified)

My withdrawal not received my

My withdrawal not received my bank

Mon, 19/04/2021 - 10:02am — Harish Mangilal Joshi (not verified)

why player are proper but point is different

I seen my team and another team are same but i seen but point is different see look apart of this I will go to cusomercourt then I this app will.dimiss form the software

Sat, 03/04/2021 - 12:00am — Devil (not verified)

Acount worng

Sir deposits karte he wrong dekha reha h. Please cheek me my11cercil

Sun, 21/02/2021 - 10:55am — Robindpol (not verified)

Mera withdrawal not credit instant kya problem hai

Mujhe bahut jaada problem hai Mera withdrawal ka amount jald release karo aap log aap sab bolte ho ki instant withdrawal dream11 or abhi 2 hrs hone wala hai Mera withdrawal kare huwe amount abhi tak Mera account me credit nhi huwa hai

Fri, 22/01/2021 - 6:19pm — oliveMani (not verified)

email verification

Hey, My Email ID is not verify due to some error found in Dream 11, pls solve this issue and clear as soon as possible..
Thank You,
Mani

Thu, 14/01/2021 - 3:04pm — Santosh Gupta (not verified)

Dreem11 me 13 ruppes ka

Dreem11 me 13 ruppes ka contest cricket me bhejia

Thu, 07/01/2021 - 4:02pm — Anonymous (not verified)

My withdrawal amount 1000 not

My withdrawal amount 1000 not received in 3 days please solve this issue as soon as possible

Wed, 06/01/2021 - 4:11pm — Shiva (not verified)

Wrong linesup out today

Today KFC bbl Perth scorchers vs Sydney sixers match lines up is wrong Sydney sixers player Ben dwarshuigs is not played today match then how you announced his name I think there going on some fraud business please quickly answer me of this question

Thu, 24/12/2020 - 11:01am — Rajesh (not verified)

Withdraw delay

My withdrawal amount 9999 not receive in 7 days

Sun, 03/01/2021 - 7:26pm — Sunil (not verified)

ACCOUNT verification

Mera ACCOUNT verification me problem aa rhi h

Wed, 31/03/2021 - 10:36am — Hari Ram Bugaliya (not verified)

Khata satyapan

Mere khata satyapan Nahi ho rha 10 din s

Tue, 22/12/2020 - 12:20pm — Elan kumaran (not verified)

Winning Amount not yet credited after Withdrawal

Hi team ,

Kindly check on my complaint regarding the winning amount not being Credited from Dream 11 wallet to my account after withdrawal.

I have mailed so many times to your query mail Id.

It's a big amount so kindly take this complaint as a priority

Details are Attached as follow

Date of withdrawal : 20/12/20 09:45 AM
Winning Amount : 10000

Regards
Elan kumaran

Fri, 29/01/2021 - 12:24pm — Krishnapal Singh (not verified)

I don't get my full winning

I don't get my full winning amount.I get only Rs 4.5 but rest all the players at same rank get Rs.150 and i get only Rs 4.5 . Please look in this matter because this is very huge amount for me.

Thu, 17/12/2020 - 6:53pm — Sandeep (not verified)

Change my Email id

Sir I can't found my team
I also want change my Email I'd
Help me I have not idea

Mon, 04/01/2021 - 4:50pm — Bhokalva hanubhai (not verified)

Phela wala account bandha ho gaya

Fri, 11/12/2020 - 8:48am — Mitesh patel (not verified)

Cashbonus

I have added 555 rs. Under offer shown in your apps home page to get 222 rs. Cashbonus.. But still I didn't get this cashbonus.

Fri, 13/11/2020 - 8:00am — Gajendra choudhary (not verified)

I haven't received my money

Sir with due respect I would like to inform you that I won 640 rs on 10th November which I withdrew but I still haven't received those money!

Mon, 09/11/2020 - 1:07pm — Jonayed Mullick (not verified)

Sir please helped me my

Sir please helped me my dream11 account suspended
.. please help me.. kindly my account unsuspended

Tue, 05/01/2021 - 4:01pm — Harshit srivastava (not verified)

Account related

Sir mera account purane wale number se activate nhai ho raha hai please help mee ok,

Fri, 09/04/2021 - 1:45pm — Sanjay Beck (not verified)

MERA DREAM11 ID NAHI KHUL

MERA DREAM11 ID NAHI KHUL RAHA HAI PLEASE KHOL DIJIYE

Thu, 29/04/2021 - 2:48pm — SUNIL KACHRU GAIKWAD (not verified)

account suspended

my deam11 account suspended plz my account verify

Wed, 21/04/2021 - 10:19am — Tabbo (not verified)

My dream 11 account suspended plz activate and getting started

Tue, 05/01/2021 - 10:48am — Vishal (not verified)

Account suspended

My account suspended please

Fri, 30/04/2021 - 1:45pm — Ravi prakash bharti (not verified)

Suspended ko indispensable karne ke liye

Sir mera account sahi kar dijiye

Tue, 20/04/2021 - 2:14pm — Aditya Roy (not verified)

Account suspended

My account had been suspended. Pleass active my account.

Sat, 07/11/2020 - 9:49pm — Abdul Salam Ansari (not verified)

I want get my bonus..

Hello sir..
I got an offer on my account..add 600 get 600 bonus..I added money but not getting any bonus.. please transfer my bonus.

Fri, 06/11/2020 - 7:50pm — Pritesh (not verified)

Team is not getting edited

Today for SRH VS BLR match I created two team.
After lineup announcement some players were not playing, then when I was editing team they showed so some error and said "This ia not usual, we will be back in no time" I had joined 5 contest,but the team were not edited,and when match started,It showed there are no teams.
I have screenshot of that.
And now i cant do anything.
Please help me.
I lost my 289Rs also due to your technical errors,My internet was at high speed but then aslo problem occurred..

Plz help me

Mon, 07/12/2020 - 8:19pm — D C Mehta (not verified)

No lineup shown in JS vs DV

No lineup shown in JS vs DV in Lanka premier league..didn't give option to choose player..just paisa kamao aor logo ko thago..

Wed, 04/11/2020 - 11:26am — Avdhesh Kumar (not verified)

Sir 33 rupey ka pement hone

Sir 33 rupey ka pement hone ke bad bhi contest me number kyon nahi aaya to mera balence bapas kar do

Mon, 02/11/2020 - 12:24pm — M.P.KARTHIK BABU (not verified)

FairPlay violation

my amount was debited by FairPlay violation i don't know about this conditions and return my money next time I never do this again now refund my money

Fri, 09/04/2021 - 1:49pm — Sanjay Beck (not verified)

dream11 id nahi khul raha hai

dream11 id nahi khul raha hai please khol dijiye

Fri, 11/12/2020 - 5:06pm — Mukesh rathod (not verified)

FairPlay violation

my amount was debited by FairPlay violation i don't know about this conditions and return my money next time I never do this again now refund my money

Fri, 30/10/2020 - 10:23am — sivaraj (not verified)

break one weak

Dear sir,

My account suspended past one week,

Could you reactivate my account?

Thank you.

Sun, 22/11/2020 - 8:40pm — Arjun (not verified)

Sir my account lost

Sir mera dream 11 account bulgeya hu please help kare Pan card se

Mon, 09/11/2020 - 5:07pm — Anonymous (not verified)

My account has been suspended

Sun, 29/11/2020 - 5:31pm — RAMUDESH KUMAR (not verified)

I am not using to dream11

Thu, 29/10/2020 - 10:50am — Vishal (not verified)

regarding withdrawal

I had made request for two withdrawal today in total of Rs1200 how much time its take for transaction

Sun, 22/11/2020 - 6:54am — Anonymous (not verified)

Dream11 withdrawal queries

I have last withdrawal by dream 11 19 nov (instant withdraw) But withdraw only processing not complete yet .please inform to dream11 complete my withdrawal process soon

Tue, 27/10/2020 - 2:02pm — Mohd siraj (not verified)

Mera 200 rupees mere account

Mera 200 rupees mere account me nhi aaye 3 din. Ho gya please kripa karke meri maddad kar de
Mera verify hai sb kuch
Meri. Problem yahi hai. Paise mere account me nhi abhi taak bss please help me

Mon, 26/10/2020 - 5:26pm — Sachin gangwar (not verified)

Account suspended issue

Dear sir,
I am not join contast please check this problem of my dream 11 account (86509752XX)...
Please check fastly......and solve this problem for match start..
Thank you

Fri, 16/04/2021 - 6:47pm — Hwmraj (not verified)

Suspended ishu

My account suspended

Mon, 09/11/2020 - 12:57pm — Anonymousjonayed mullick (not verified)

Please helped me my

Please helped me my dream11account suspended 09/11/2020

Sat, 24/10/2020 - 11:16am — dharmendra seth (not verified)

payment problem

Sir, yesterday, I had put the payment of 114 in the dream 11 wallet, but it has not been added to my account yet, how long the payment will come in the wallet or will come back in my account.

Wed, 07/04/2021 - 5:13pm — Sarvesh The Legend (not verified)

Deposit

Sir,Today I Was Added 500rs From UPI And Payment Successful In UPI But My Balance Not Added In Dream 11 Account. Why ?

And When will My Money Refund ?

Please Help Sir.

Fri, 23/10/2020 - 7:06am — ANGELSU TABLE TOPPERS (not verified)

I am not getting my bonus

A offer I got add 299 and get 350 bonus.XSI add 299 but not got any bonus.I am waiting 24×7.

Thu, 22/10/2020 - 8:38pm — Nikhil jadhav (not verified)

I am trying to submit my pan

I am trying to submit my pan card for withdrawal my winning but it's shows the pan card is already taken but I am first time verify my account and I am not able to submit my pan. I am wanted to withdrawal my winning amount so please help me with the issue