Dr. Reddy's Laboratories Customer Care No. 1800 425 0014

Toll free Number(s):

1800 425 0014 (For Customer Support, Mon-Fri, 8am-6pm)
1800 233 9126 (For Hair Loss Assistance)

All India Number(s):

040-4900 2999 (For Contact Support)

Website:

Official Website

Email

customerservices [at] drreddys [dot] com (For Customer Support)

Important Links

SMS Service

54646 (SMS 'ASSIST' for Hair loss assistance)

Plant Locations

Sr No.	Location	Contact	Address
1	API Hyderabad Plant 1	8458283200	Plot No. 137 and 138 IDA Bollaram, Jinnaram Manglobaladddal Medak District Telangana, 502 325.
2	API Hyderabad Plant 2	-	Chemical Technical operations, Unit - II, Plot No. 1, 75A, 75B, 105, 110, 111 and 112, Sri Venkateswara Co-operative Industrial Estate, Bollaram, Jinnaram (Mandal),Sangareddy District, Telangana, India, Pin Code: - 502325.
3	API Hyderabad 3	8458283700	Plot No. 116, 116A and 126C and SY No. 157 IDA Bollaram, Jinnaram Mandal Medak District Telangana 502 325.
4	API Nalgonda Plant	8689253150	Peddadevulapally Tripuraram Mandal Nalgonda District Telangana 508 207.
5	API Srikakulam Plant	8942288131	IDA Pydibheemavaram Ransthal Mandal Srikakulam District Andhra Pradesh 532409.
6	API Srikakulam Plant (SEZ)	8942304141	Sec-r No. 28 and 34 Devunipalavalasa Village Ranastalam Mandal Srikakulam District Andhra Pradesh 532 409.
7	Formulations Hyderabad Plant 1	8458279669	Plot No. 146 IDA Bollaram, Jinnaram Mandal Medak District Telangana 502 320.
8	Formulations Hyderabad Plant 2	040-44642200	S Y No. 42, 45, 46 and 54 Bachupally, Qutubullapur Mandal Ranga Reddy District Telangana, 500090.
9	Formulations Hyderabad Plant 3	040-44643440	S Y No. 41 Bachupally, Qutubullapur Mandal Ranga Reddy District Telangana 500090.
10	Formulations Baddi Plant 1	01795-56001	Khol, Nalagarh Solan District, Nalagarh Road Baddi, Himachal Pradesh 173 205.
11	Formulations Baddi Plant 2	01795-650761	Village Mauja Thana Nalagarh Baddi Road, Baddi, Solan District Himachal Pradesh 173 205.
12	Formulations Vizag SEZ Plant 1	8913013400	Plot No. P1-P9, Phase III Duvvada, VSEZ, Visakapatanam Andhra Pradesh 530 046.
13	Formulations Vizag SEZ Plant 2	8913013400	Plot No. Q1 - Q5, Phase III Duvvada, VSEZ, Visakhapatnam Andhra Pradesh 530 046.
14	Formulations Srikakulam SEZ Plant	8942200046	Sec-r No. 9-13 and 17-20 Devunipalavalasa Village Ranastalam Mandal Srikakulam District Andhra Pradesh 532 409.
15	Formulations Srikakulam SEZ Plant Unit II	8942304300	Sec-r No. 9-13 and 17-20 Devunipalavalasa Village Ranastalam Mandal Srikakulam District Andhra Pradesh 532 409.
16	Biologics	-	Survey No. 47, Bachupally Village Qutubullapur Mandal, Ranga Reddy District Andhra Pradesh 500090.
17	Integrated Product Development Organization (IPDO)	040-44346200	Bachupally Village Qutubullapur Mandal Ranga Reddy District Telangana 500 123.
18	IPDO, Bangalore	080-71025444	39-40, KIADB Industrial Area Electronic City Phase II, Hosur Road, Bangalore 560 100.
19	Aurigene Discovery Technologies Limited	-	39-40, KIADB Industrial Area Electronic City Phase II, Hosur Road, Bangalore 560 100.
20	ADTL, Hyderabad/ Technology Development Center I	-	Bollaram Road, Miyapur Hyderabad 500 049.
21	Technology Development Center II	040-23095272	Plot 31A IDA, Jeedimetla Hyderabad 500 050

Global Contacts

Sr No.	Country	Contact	Email	Timing
1	Algeria	+213 770 57 1006	mehdioukrine [at] drreddys [dot] com	-
2	Australia	1-800-733-397	sales [dot] au [at] drreddys [dot] com	Mon - Fri, 8am-6pm
3	Bahrain	-	alokk [at] drreddys [dot] com	-
4	Belarus	+375 17 336 17 24	adverse [at] drreddys [dot] com	-
5	Bolivia	+56-973354882	alexm [at] drreddys [dot] com	-
6	Brazil	+55-800-878-9055	carebrasil [at] drreddys [dot] com	-
7	Brunei	-	nitin [dot] mehrotra [at] drreddys [dot] com	-
8	Cambodia	+84834066068	Trunghau [at] drreddys [dot] com	-
9	Chile	+56-973354882	direccion [dot] tecnica [at] drreddys [dot] com	-
10	China	+86-106-5623099	pv [dot] china [at] drreddys [dot] com	-
11	Canada	1-855-845-1739	druginfo [at] drreddys [dot] com	Mon - Fri, 9:00am-5:00pm, Eastern Time
12	Colombia	+57-31-76407395	Farmacovigilancia [dot] colombia [at] drreddys [dot] com	-
13	Dominican republic	-	prithwirajc [at] drreddys [dot] com	-
14	Ecuador	+56-973354882	alexm [at] drreddys [dot] com	-
15	Ghana	-	alokk [at] drreddys [dot] com	-
16	Guatemala	-	prithwirajc [at] drreddys [dot] com	-
17	France	+ 33 (0) 1 85 78 17 34	pv-infomedfrance [at] drreddys [dot] com	Mon - Fri 9.00am - 13.00pm and 14.00am - 18.00pm, local time
18	Germany	+49 (0) 821 74881 0	pharmacovigilance [at] betapharm [dot] de	24 hrs
19	Italy	+39 3926038707	farmacovigilanza [at] drreddys [dot] com	Mon - Fri, 9:00am-1:00pm and 2:00pm-6:00pm
20	Jamaica	+1876 2810444	preetpatnaik [at] drreddys [dot] com	-
21	Kazakhstan	7 727 394 13 05	pharmacovigilance [dot] kz [at] drreddys [dot] com	-
22	Malaysia	-	info [dot] mys [at] drreddys [dot] com	-
23	Maldives	-	rahul [dot] shroti [at] drreddys [dot] com	-
24	Mauritius	-	rahul [dot] shroti [at] drreddys [dot] com	-
25	Myanmar	+9 5 9797933518	MsSuSuZaw [at] drreddys [dot] com	-
26	Nambia	+27 636889916	AdverseEvents [dot] SA [at] drreddys [dot] com	-
27	Nepal	-	manishpratapsingh [at] drreddys [dot] com	-
28	New Zealand	+64 9 2383447	Cus-merservices [dot] nz [at] drreddys [dot] com	7:30am - 9:00pm, New Zealand Time
29	Paraguay	+56-973354882	alexm [at] drreddys [dot] com	7:30am - 9:00pm, Paraguay Time
30	Peru	+56-973354882	alexm [at] drreddys [dot] com	7:30am - 9:00pm, Peru
31	Philippines	+639175582155	Ma [dot] KrishnaMagalang [at] drreddys [dot] com	-
32	Romania	+40 212240032	office [at] drreddys [dot] ro	9:00am - 6:00pm, local time
33	Russia	+ 7 (495) 783 29 01, + 7 (495) 795 39 39	adverse [at] drreddys [dot] com	9:00am - 6:00pm, Moscow Time
34	Singapore	-	alokk [at] drreddys [dot] com	Mon-Fri, 9:00am - 5:00pm, local time
35	Spain	+34 933554916	farmacovigilancia-es [at] drreddys [dot] com	Mon-Fri, 9:00am - 5:00pm, local time
36	South Africa	+27-11 324 2100	AdverseEvents [dot] SA [at] drreddys [dot] com	Mon-Fri, 8:00am - 5:00pm , local time
37	Taiwan	+886 2 87299690	Maxine [dot] Su [at] drreddys [dot] com	-
38	Thailand	+66 (0)2 115 1107	drl [dot] thailand [at] drreddys [dot] com	-
39	Trinidad	+18687416620	David [dot] mackay [at] drreddys [dot] com	-
40	Tunisia	-	mehdioukrine [at] drreddys [dot] com	-
41	Ukraine	+38 (044) 207-51-97/98, Fax: +38 (044) 07-51-96	DrugSafetyUa [at] drreddys [dot] com	Eastern Europe Summer Time zone
42	Uraguay	+56-973354882	alexm [at] drreddys [dot] com	-
43	Uzbekistan	(99871) 252-24-41	pharmacovigilance [at] drreddys [dot] com	-
44	United Kingdom	+44 (0)1748 828873	drreddysGB [at] EU [dot] ProPharmaGroup [dot] com	9:00am - 5:00pm, local time
45	Czech Republic	-	SafetyDRL [dot] CzechRepublic [at] pharmalex [dot] com	-
46	Finland	-	SafetyDRL [dot] Finland [at] pharmalex [dot] com	-
47	Ireland	-	SafetyDRL [dot] Ireland [at] pharmalex [dot] com	-
48	Netherlands	-	SafetyDRL [dot] Netherlands [at] pharmalex [dot] com	-
49	Portugal	-	SafetyDRL [dot] Portugal [at] pharmalex [dot] com	-
50	Slovakia	-	SafetyDRL [dot] Slovakia [at] pharmalex [dot] com	-
51	Sweden	-	SafetyDRL [dot] Sweden [at] pharmalex [dot] com	-
52	Republic of Moldova	-	office [dot] artismedica [at] gmail [dot] com	-
53	United States	1-888-375-3784	medinfo [at] drreddys [dot] com	Mondays through Friday, 8:00am - 8:00 PM, Eastern Time
54	United States - Promius Pharma	1-888-966-8766	-	Monday through Friday 9:00am-7:00pm Eastern Time
55	Venezuela	-	camilabonilla [at] drreddys [dot] com	-
56	Vietnam	+84834066068	trunghau [at] drreddys [dot] com	-

Corporate Office

Address: Dr. Reddy's Labora-ries Ltd. 8-2-337,
Road No. 3, Banjara Hills, Hyderabad Telangana
500034, INDIA
Fax: 040-49002999
Email: mail [at] drreddys [dot] com

India Customer Care