Piramal Housing Finance Customer Care No. 1800 266 6444

Email

• customercare [at] piramal [dot] com (For Customer Care)

Important Links

• Branch Locator
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/ complaint, you can call at 18002666444 (Mon-Sat, 10am-4pm) or mail at customercare [at] piramal [dot] com .
• You can also visit your nearest Branch Location .
• You can also contact the lending partners at the details given below:
  

  Sr.No.	Company	GRO Name	GRO Contact No.	GRO Email	GRO Address
  1	Kissht	Reefat Shaikh	8044745952	care [at] kissht [dot] com	-
  2	BharatPe for Business	Mr. Pushpender Kumar	9899355922	nodalofficer [at] bharatpemoney [dot] com	7th & 12th floor, Building 8, Block C, Cyber Hub, Cyber City, DLF City, Phase 2, Gurugram, Haryana, 122008
  3	Fibe	Mr. Abhiroop Khairnar	020-67639797	grievance [at] fibe [dot] in	-
  4	Moneyview Limited	Mr. Rishov Bhattacharjee	080-69390476	grievance [at] moneyview [dot] in	-
  5	Paisabazaar	Jyotsna Popli	0124-3509999	servicehead [at] paisabazaar [dot] com	-
  6	KreditBee	-	080-44292200, 080-68534522	help [at] kreditbee [dot] in	Finnovation Tech Solution Pvt. Ltd., 4th Floor, Anjaneya Techno Park, No. 147, HAL Old Airport Road, ISRO Colony, Kodihalli, H.A.L II Stage, Bangalore, Karnataka, 560008
  7	Navi Finserv Limited	Vatsal Karnani	8147544555	gro [dot] navifinserv [at] navi [dot] com	-
  8	Paytm (Personal Loan)/Paytm (Business Loan)	Aditya Ranade	0120-5083345	grievance-redressal_loandistribution [at] paytm [dot] com	-
  9	Finnable	Mr. Akshay Raja	9900119762	gro [at] finnable [dot] com	-
  10	PhonePe	Ms. Rithvi Somani	080-68727374	lending-grievance [at] phonepe [dot] com	-
  11	MobiKwik	Mr. Prashant Gandhi	8069898317	nodal [at] mobikwik [dot] com	One MobiKwik Systems Ltd., Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003
  12	Ruloans Distribution Services Pvt. Ltd.	-	-	grievance [at] ruloans [dot] com	-
  13	Onescore App	Ketan Kulkarni	9175401104	customergrievance [at] onescore [dot] app	West Bay, 6th Floor, Survey No. 278, Hissa No. 4/3, Pallod Farm, Phase II, Baner, Pune, Maharashtra - 411045

  
  

Level 2:

• If you query is not resolved, within 10 days, then you may also approach to the Grievance Redressal Officer at the details mentioned below:
  Contact No.: 022-71740555
  Email: grievances [at] piramal [dot] com

Level 3:

• If you are still not satisfied with the resolution provided within 15 days, then you can contact to the principal nodal officer at the details mentioned below:
  Contact No.: 022-71740555 (Mon-Fri, 9am-6:30pm)
  Email: nodal [dot] officer [at] piramal [dot] com
  Address: 1^st Floor, Amiti Building, Piramal Corporate Park, Kamani Junction,
  Opp. Fire Station, LBS Marg, Kurla (W) Mumbai MH 400070.
• You can also contact the Regional Nodal Officers at the details given below:
  

  Sr.No.	Region	Branch Office	Email
  1	East Zone	Kolkata - Rashbehari	rno [dot] east [at] piramal [dot] com
  2	North Zone	Noida - Sector 2	rno [dot] north [at] piramal [dot] com
  3	West Zone	Kurla	rno [dot] west [at] piramal [dot] com
  4	South Zone	Hyderabad - Ameerpet	rno [dot] south [at] piramal [dot] com

  
  

Level 4:

• If your query is not resolved within 30 days or you are not satisfied with the resolution provided then you can escalate your complaint to Central Banking Ombudsman at:
  Contact No.: 14448 (9:30am-5:15pm)
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh - 160017
• You can also lodge complaint online through Complaint Management System (CMS) Portal , National Housing Bank (NHB) , Sachet Portal .

Forms Center

Registered Office

Piramal Housing Finance (PCHF)
601, 6^th Floor, Amiti Building, Agastya Corporate Park,
Kamani Junction, Opp. Fire Station, LBS Marg,
Kurla (W) Mumbai MH 400070
Contact No.: 022-62309200
Email: corporate [dot] secretarial [at] piramal [dot] com
Fax: 022-61513444

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