DEN Networks Customer Care No. 1800 891 2890

Email

• wecare [at] denonline [dot] in (For Customer Support)
• carebroadband [at] denonline [dot] in (For Broadband Related Support)
• dentvplus [at] denonline [dot] in (For DEN TV+ Related Query)

Important Links

• Contact/Query Form
• Existing Broadband Customer Support Form
• For New Broadband Connection

For Complaint

For Cable

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 18008912890 (Mon-Sat, 8am-12am)
  Email: wecare [at] denonline [dot] in
• You can fill this Complaint Form or you can also contact at the details given below:
  

  Sr No.	State	Nodal Officer	Contact No.	Email	Address
  1	Delhi & NCR	Sourav Roy Choudhary	0120-6175025	sourav [dot] choudhary [at] denonline [dot] in	Plot No-236, Okhla Industrial Estate, Phase-III, New Delhi - 110020
  2	Dadra & Nagar Haveli / Daman & Diu / Gujarat	Sapna Kadvekar	0265-2362236	sapna [dot] kadvekar [at] denonline [dot] in	4th Floor, "C" Block, Manubhai Tower, Opp. M.S. University, Sayajigunj, Baroda, Gujarat - 390005
  3	Karnataka	Mr. Lokesh S R	080-49457800	nodalofficer [at] denonline [dot] in	Hathway House, 137 Cunningham Main Rd, Sampangi Rama Nagar, Bengaluru, Karnataka - 560001
  4	Kerala	Mr. Nibin T	9746656035	cscochin [at] denonline [dot] in	Dr. Koshys Arcade, 2nd Floor, Plot No. 153/8 A2, Opp. Oberon Mall Bypass, Edappally, Kochi, Kerala - 682024
  5	Maharashtra	Avinash G	9619966620	customersupportnm [at] denonline [dot] in	Den Networks Ltd, 708, 7th Floor, Plot No. 7, Sector 1A, Prabhat Centre Annex, CBD Belapur, Navi Mumbai, Maharashtra - 400614
  6	Haryana/Madhya Pradesh	Shalini Singh	0120-6175028	shalini [dot] Singh1 [at] denonline [dot] in	Plot No-236, 2nd Floor, Okhla Industrial Area, Phase-III, New Delhi - 110020
  7	Uttar Pradesh	Shamim Akhtar	0522-4076502	shamim [dot] akhtar [at] denonline [dot] in	1st & 2nd Floor, Sri Raj Complex, 8 B.N Road, Kaisarbagh, Lucknow, Uttar Pradesh - 226001
  8	West Bengal	Mr. Shantanu Chakraborty	9073352880	cskolkata [at] denonline [dot] in	Ecostation Business Tower, 2nd Floor, Block BP, Plot 7, Salt Lake City, Sector 5, Kolkata - 700091
  9	Rajasthan	Shalini Singh	-	csrajasthan [at] denonline [dot] in	Plot No-236, 2nd Floor, Okhla Industrial Area, Phase-III, New Delhi - 110020
  10	Uttarakhand	Sourav Roy Choudhary	0120-6175028	sourav [dot] choudhary [at] denonline [dot] in	Haridwar Road, Near Bata Showroom, Dhrampur Chowk, Dehradun, Uttarakhand
  11	Jharkhand/Bihar	Sarita Mishra	0612-2323399	sarita [dot] mishra [at] denonline [dot] in	4th Floor, Anam Plaza, South Of Gandhi Maidan, Near IMA Hall, Patna, Bihar - 800001

Level 2:

• If your query is still not resolved then, you can escalate the issue to Nodal Officer at nodalofficer [at] denonline [dot] in .

For Broadband

Level 1

• For any query/complaint you can contact at the details given below:
  Contact No.: 0120-6175000 (Mon-Sat, 8am-12am)
  Email: carebroadband [at] denonline [dot] in
  Address: Den Broadband Private Limited
  236, Okhla Industrial Estate,
  Phase III , New Delhi-110020
  Fax: 011-40522203

Level 2:

• If your query is not resolved then, you can contact to the Officers at the details given below:
  Day: Mon-Sat (Same For All)
  

  Sr No.	Designation	Contact No.	Email
  1	Nodal Officer	0120-6175025	nodalofficer [dot] bb [at] denonline [dot] in
  2	Manager (Customer Service)	8882037408, Fax: 011-40522203	appellateauthority [dot] bb [at] denonline [dot] in

Address

Den Broadband Private Limited
Unit No. 116, 1^st floor, C Wing,
Bldg. No. 2, Kailas Industrial Complex,
L.B.S. Marg, Park Site, Vikhroli (West),
Mumbai - 400079

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