Dehradun ISBT Enquiry No. 0135-2640970

Toll free Number(s): 
  • 1800 121 0802 (Toll Free No.)
All India Number(s): 
  • 0135-2640970 (Dehradun ISBT Enquiry No.)
  • 84760 07605 (Helpdesk/Cancel Ticket/Refund/Enquiry)


  • help [dot] utconline [at] gmail [dot] com (UTC Helpdesk)

Important Link

  • Book/Cancel Ticket
    • For Guest Booking
    • For Freedom Fighter Booking
    • For Journalist Booking
    • For Customer/User Login

Bus Station Enquiry

Bus Stand Contact No.
Dehradun isbt 0135-2640970
Mussoorie picture palace 0135-2632259
Mussoorie library 0135-2632258
Dehradun hill station 0135-2623435

Frequently Asked Questions

  • On Ticket Reservation
  • On Payment Options
  • On Ticket Cancellations
  • On Return and Refund

For Grievance 

  • If you are a user of UTC Online Service please submit your feedback/complaint/grievance through user dashboard
    (Available after successful login). In case you are not satisfied with the action, you can send your feedback/complaint
    /grievance to UTC Help Desk.
  • Grievance Redressal Officer is the final authority for addressing grievances related to UTC Online Services. The contact
    details of Grievance Redressal officer-
    • General Manager
       utc [dot] gmtech [at] gmail [dot] com
       1, Raj Vihar ,Chakrata Road, DehraDun,
      Uttarakhand 248001
Parent Article: 


For enquiries

I called many time but no response.......

Regarding the cancellation of bus from dehradun to Lakhimpur khe

I'm very disappointed from the staff workers of ISBT Dehradun. Today I went to Isbt Dehradun and enquired about bus from dehradun to Lakhimpur kheri . They told me that the bus will leave at 8:30 pm. But there was no bus today from dehradun to Lakhimpur kheri. Even the staff don't know the correct information. Very disappointed.

Regarding cancellation of last bus from dehradun to rishikesh

I have MST fron Rishikesh to Dehradun yesterday 23 may 2022 Last bus from Dehradun to my hometown Rishikesh cancelled due to unknown reason and enquiry no. attended very late many people were suffering because of this, but this is not the end Today 24 May 2022 again Last Bus from Dehradun to Rishikesh cancelled and they have no reason for this cancellation. I just want to know that what is the purose of MST and what is the benefit of MST if Cancellation of Bus is going on again and again if bus from rishikesh is not coming or late so it is the responsibility of transport to arrange a new Bus in place of cancelled bus yesterday people were waiting at Rispana Bridge till 9 30 PM and after 8 pm it is so difficult to find a vehicle to go Rishikesh but UTC had no time to inform people through sms people suffer but they were not able to arrange a new Bus From Dehradun to Rishikesh.If it continue than most of the people use their own vehicle and UTC which is already in loss will have to suffer more. I just want that this comment will reach to the person who actually think about UTC losses and not about their own comfort.

Not satisfied

Third Class Service..

Regarding bus conductor no.

My pnr no. 143J240120201003 for the pick up time for Shidhwoowala

Regarding online ticket booking

I wants to book a ticket online from dehradun to sonipat but it is showing invalid station so I am not able to book the tickets
So how can I book my ticket online.

Enquiry numbers not attended.

I have been trying ISBT Dehradun enquire nos since last 2 hours but no response . Very pathetic Uttrakhand transport . You need to haul up the staff posted there .

busses to Ambala

Please tell me night buss timings to Ambala,
I have to catch 4 am train from Ambala cant Railway station

Enquiry no is usually not attended by any one.

This is informed that the isbt enquiry no. 0xxxxx3838, most of the time not attended by any person. Please depute some person to attend the phone, if already deputed kindly note that he is not doing his duty at all. Please look into this important matter, after all its your clients calling to enquire about the buses. Which may make little contribution to already debt ridden uktc.

Miss behaviour

Your all contacts are not rechargeable and your delhi services also not available so pathetic this one.

Your transportation pathetic
We will never let your services again.

Website not working

To whom so ever it may concern
I tried to access your website utc but unfortunately it's not working.. This is not for the first time intact the number provided for helpline are not working how can you expect that it will help others. I hope you will take some steps to fix this issue and provide fruitful result for the same


Me janna chata hu ki subha road block to nhi hai na sharanpur ke liye ...subha sharanpur jana hai mujhe