Customer Feedback / Compliant Form

STATE BANK OF INDIA

CUSTOMER FEEDBACK / COMPLAINT FORM

NAME
(In Blocks)
ADDRESS FOR
CORRESPOMDENCE
Email
Mobile No
Landline
No.
EXISTING CUSTOMER (PLS SELECT) YES NO
IF “YES”
ACCOUNT
NO
ATM Card
No
BRANCH/OFFICE
Product Service about
which you want to
give feedback/
complaint
Please give brief
details of the feedback
/complaint
Date: (Signature)


Comments

Online generation of Home loan Interest cetificate

I have been facing lot of problems regarding online home loan interest certificate generation since i have taken loan. Bhestan branch Surat (loan account branch) is asking me to collect certificate from branch every time. If online facilities are provided why they are not making efforts to solve permanently providing online solution. Officials could have registered this Matter to help desk (SBI IT technical team) they could have checked the issue and permanently solve the problem. I am still getting old data on internet banking.