Crompton Greaves India Toll Free No 1800 419 0505

Organization: 
Toll free Number(s): 
  • 1800 419 0505 (9:00am-7:00pm)
All India Number(s): 
  • 022-61678499

Support Hours

09:00 am to 07:00 pm (Monday to Saturday)

Email

  • consumer [dot] support [at] crompton [dot] co [dot] in
  • export [dot] crompton [at] crompton [dot] co [dot] in 
  • sales [dot] crompton [at] crompton [dot] co [dot] in

Important Links

For Institution / Product Gifting / Reward / B2B / Corporate / Bulk Sales
Enquiry across India, please write to : nsm [at] crompton [dot] co [dot] in or call -

Zone Contact Person Contact No.
East & NE Mr. Subashis 9831038155
North Mr. Durgesh 9717101348
West Mr. Vishal 7021811025
South Mr. Saravanan 9790903201
A.P & Telangana Mr. Radhakishan 9811105643

Registered Office

Crompton Greaves Consumer Electricals Limited
Equinox Business Park, 1st Floor, Tower 3,
LBS Marg, Kurla (W), Mumbai 400070,
Maharashtra, India

Phone No. : 022-61678499

Social Sites


Comments

Crompton pump is not working

Crompton's pump is not working after one week of installation.
I have also written a mail to your customer support but didn't get any reply till not.
Kindly look after the issue.

Pump isn't working

I had buy Crompton mini pump on 3 February 2020. But it stop working in 8 months only. Please fix my problem as soon as possible. I an very worried

Working issue

My sumbersible pump pannel is not working. Kindly take attention in my request.

Fan

My fan is not working please check is properly please

Name Nandlal Prasad
Village Khairabanua

Cieling fan is not working

Sir I am purchased a cieling fan on 31/7/2020,but after a couple of min its not working. So plz resolve my problem as soon as possible.

Bush loose

Dear Sir,

I have purchased a Moter on Crompton Company. But We have found a little problem. A Moter upper side bush very loose. So pls check the Moter asap.

Thanks & Regards
Mannu Negi

Geyser isn't working

I have purchased a geyser on from Thoor electricals,Rashtrapathi Road, secunderabad, Telangana . Recently when we were filling water it stopped working . So, I am requesting you to kindly send someone to check the geyser urgently

Complete

Compton 6liter watter hirer not warking

all out machine is not working

I by a new all out machine on 18.10.19 but from today the machine is not working

Complaint about cooler fan

I have purchase cooler fan on 06/05/2020 date that is not working properly the speed of the fan is very slow there are thee speed in the fan but it move same on three speed i am from Hathras junction ,hathras,UP 204102

Geyser issues

Not expected from Crompton like reputed firm provides non reliable
geysers.In very first season leaking issues .i have bought nine geysers,two starts giving leakage,,needs replcement.Now third again leaking,,,will not recommend this to other,,,is geyser life one year even if it passes warranty

Replacement of pump

I have purchased a 1HP Summerville water pump from mitral trading company,near gurudwara,gurugram vide bill no.715dt 27/06/2019 but this pump has burnt.kidly got it replaced.

Customer support is very poor

I have raised complaint on fan which bought sixth month back not working. Its all most month so far the local guys calls me and inform me that he will come fix it and so far he hasn't turned up. This kind customer support i haven't seen any where. Crompton Greave could you look in to this issue on high priority
Location : Bangalore - Hulimavu

Service quality very poor

My iron box has been taken for service by a service person from Crompton greaves and it was never returned back. The service person did not attend the calls and never bothered to respond back or return the my iron box.Its been 1 month since this happened,whenver i call them they give me a service request number but never give me the technicians number or my iron box.Very worst customer service.Please return or replace my iron box.

Crompton motor can't to suction water .....

Pl be send technician or care no from where provide mechanical technician and CHK motor which is rotate but not suction water.....
Pl be resolve very soon

Crompton water geyser tanker not replaced

My geyser started leaking, so I complained in Crompton as it was in warranty. Their people came and told geyser tanker will be replaced and bring tanker within 2 days. It has been 10 days now but it has not been replaced. when i am trying to call him not reachable and I tring ot call the customer care many times ,its keep on saying currently busy. My problem is not been solved please help...we didnt expect this type of service from prestiouges company like this..not at all satisfied with service....dnt buy this products

Camper no recved

Castmar Sarvis very poor

Not good service for crompton

For very bad compony &poor service center
Not work for good i hate for this compony & service center

Worst service do not buy crompton product

I hate the service providing by crompton. 2 month past but company unable to provide the spare. As per service centre spare are not coming from company.

Service and tank replacement denied due non availability bill

We own storage gas geyser which is manufactured in 2014 and a per company warranty policy water tank warranty is 5 years which ends in 2019.
After registering complement with Customer care service engineer stated he cant help or replace product as we dont have bill. But the sticker on product clearly defines manufacturing date, serial number and other required to track product history .

Waiting for +ve response from CG

Complain for industrial motor.

we ,KRISHI RASAYAN company purchased 2nos motor on 30/6/18, 7.5 HP motor was burnt during trial (insulation failure as per service report) & 3 HP motor totally jam (End cover broken as per service report) . complain to customer care, service engineer attend and advised to send back to work shop for repairing . those are unused motor , so we demand for replacement the same, other wise we go for consumer forum.

I was curious if you ever

I was curious if you ever thought of changing the layout of
your website? Its very well written; I love what youve got to say.
But maybe you could a little more in the way of content so people could connect with it better.
Youve got an awful lot of text for only having one or two images.

Maybe you could space it out better?

Crompton Cook top body is breaking from heat and start button i

HI crompton,

i have reaised complain for Cropmton cook top on 07/06/2018.

but still my issue has been not resolve.

your machanic was came on 09/06/2018, and he was resister issue and promiss your product is under warrenty it will replaced. by next week.

next week when i was called he was demanding for 700 to 800 money for body changes. so i told ok change start and stop button i dont want to replace body if it is too costly and need to from my pocket under warrenty.

but your machinc did came he is telling he will come tommorw every time when i callled now he is not picking call.

i am really very unstatisfied with your service its around more then 20 days but complain is still pending.

kindly help to reslove the issue.

Complain

Not satisfied with service of Crompton
I have purchased ceiling fan of crompton with in two days it's motor is not working called customer care office no one answer
After days to my luck I spoke to him he told my complain would be solved in 48 hrs but nobody turn
After 3rd day guy had come he told some part is not working he will replace in two days even after 5 days nobody turn
And nobody even answer the call
It is very dissapointing with your service

misbehaviour & inorinate delay in rendering service.

Inspite of my several mails addressed to your Kolkata office as well as to consumer support,my complain is still unaddressed.being a reputed company like you, does not match with your goodwill on the other hand it is a matter of total humiliation and dignity of a consumer.nither you nor your service center entrusted to attend the service required by a customer.may l request you to please go through my mails which is self-explanatory, otherwise I'll treat that it is taken for granted that the products manufactured by you is full proof and required no after sales service.thanks.

POOR SERVICE by UNIQUE

To: Unique service, Kolkata
Copy to: Several Crompton officers WHO MIGHT BE WILLING TO SAVE A CUSTOMER VICTIM OF UNIQUE KOLKATA.

Crompton WORST SERVICE. I booked a complaint during end April but engineer visited after a week on 3/05/2018. He was not equipped to service fan on site. He did removed seal cap of ball bearings from fan and after fitting fan started making much louder noise. He said he do not have ball bearing puller and must take fan to service center and return next day.
He did not turned back as of today. We called up Unique service, Kolkata multiple time and Unique service is not aware if they have received fan or not.
Did mechanic Rupam Laha stolen my fan???
Lodged complaint with Crompton again on 14/5 and complaint no. is 18050XXX60 and assured that mechanic will visit very next day (15th). No one turned up yet.
I'll never buy Crompton product again and discourage people whom I know by spreading word about poor service.
Without a ceiling fan, it is impossible to sit in the room in such hot & humid weather.
Job sheet no. 1161, Job no. 1804XXX119.
I am waiting till today 7pm for fan to be fitted, else I’ll lodge complaint with local police station and / or West Bengal consumer’s forum with my claim & compensation.

Thanks
Anil Kumar

sum pump failiar

I bought a 3 phase sump pump on 01/01/18 and it got spoiled in the month of March, I took pump in the M / s Bhoomika Enterprises East of Kailash new delhi Given in the service center and till date I did not get the pump and in the day I call it every day I will get it now. I have been talking to Mr. Vicky Mohit in ITO office for the last one month, but no response is available.

Fan belt complain

I bought a wall fan ,within 15 days fan belt was broken down, I complain twice to customer care,they closed my complaint with out
Solving problem.
This is very bad response,I don't expect this from brand like Cromton.

fan sound issue

I purchased two crompton fans two days back one of them is giving some unwanted sound which is very irritatable.

Crompton 48" Aqua Prem Ceiling Fan is not properly working

I have purchased above mentioned ceiling fan on 17.05.2016 from Prince Electric, Barasat, Kolkata -124, West Bengal. Recently when fan is running then fan is giving sound "KOT KOT" continuously. I am feeling that fan will down to our body. So, I am requesting you to kindly send somebody to check my ceiling fan urgently. Your early action in this regard will be highly appreciated.
Thanking you
Deba Prosad Chowdhury
9836088667 (M)