Criss Finance Customer Care No. 1800 102 5519

Email

• css [at] crissfin [dot] com (For Customer Care)
• contact [at] crissfin [dot] com (For General Query)

Important Links

• Contact Form
• Branch Locator

For Complaint

Level 1:

• For any query/complaint, you can contact to the Branch Manager to visit your nearest Branch Office .
• Your query will resolved within 5 days .

Level 2:

• If your query is not resolved, then you can contact to the Customer Support Service at the details given below:
  Contact No.: 18001025519 (Mon-Sat, 9:30am-6pm)
  Email: css [at] crissfin [dot] com
• Your query will resolved within 15 working days .

Level 3:

• If your query is still not resolved, then you can escalate the issue to the Officers at the details given below:
  

  Sr. No.	Name	Designation	Contact Detail
  Contact No.: 18001025519 (Mon-Sat, 9:30am-6pm)
  1	Mr. Akhilesh SVS	Grievances Redressal Officer	akhilesh [dot] svs [at] crissfin [dot] com , css [at] crissfin [dot] com
  2	Mr. Sushanta Kumar Tripathy	Principal Nodal Officer	9100191653, compliance [at] crissfin [dot] com , pno [at] crissfin [dot] com

Level 4:

• If your query is still not resolved or you are not satisfied within 30 days, then you can lodge your complaint online through Complaint Management System (CMS)
  Contact No.: 14448 (9:30am-5:15pm)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor,
  Sector 17, Chandigarh - 160017
• You can also lodge complaint online through Non-Banking Financial Company (NBFC) .

Office Addresses

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