Email

• info [at] cagrameen [dot] in (For General Query)

Important link

• Contact Form

For Complaint

Level 1:

• For any query/complaint, you can contact at 1800123153153 or mail at info [at] cagrameen [dot] in .

Level 2:

• If your query is not resolved, then you can contact to the Grievance Redressal Officer details given below:
  Designation: Grievance Redressal Officer (Principal Nodal Officer)
  Contact No.: 1800123153153, 080-22637300 (Mon-Fri, 9:15am-6:15pm)
  Email: yourvoice [at] cagrameen [dot] in
  Address : CreditAccess Grameen Limited
  No.49, 46^th Cross, 8^th Block, Jayanagar,
  Bengaluru -560070

Level 3:

• If your query is still not resolved, then you can contact to the Grievance Redressal Cell at the detail given below:
  Name: Microfinance Institutions Network (MFIN)
  Contact No.: 18001021080
  Address: Microfinance Institutions Network (MFIN)
  403-404, 4^th floor,
  Emaar Palms Spring Plaza,
  Golf Course Road, Sector-54
  Gurgaon-122003, Haryana

Level 4:

• If your query is still not resolved and you are not satisfied, you can lodge your complaint online through RBI Complaint Management System (CMS)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralized Receipt and Processing Centre (CRPC)
  Reserve Bank of India, Central Vista,
  Sector 17, Chandigarh - 160 017
• You can also lodge your complaint online through Non-Banking Financial Company (NBFC) .

Registered/Corporate Office

CreditAccess Grameen Limited,
No. 49, 46^th Cross, 8^th Block, Jayanagar,
(Next to Rajalakshmi Kalyana Mantap)
Bengaluru 560070, Karnataka. India
Contact No.: 080-22637300
For Digital Lending: digital [dot] support [at] grameenkoota [dot] in

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