Cosco India Customer Care No.

Organization: 
All India Number(s): 
  • 0124-225 2988 (For Customer Service)
  • 011-2384 3000 (For General Enquiry)
  • 96541 36136 (Contact/WhatsApp Support For Online Store)

Email

  • mail [at] cosco [dot] in (For General Query)
  • customercare [at] cosco [dot] in (For Customer Support)

Important Link

Branch Locator

Sr.No. Location Contact No. Email Address
(COSCO (India) Ltd.)
Fax No.
1 Gurugram  0124-2251781, 0124-2251782, 0124-2251783 gurgaon [at] cosco [dot] in 1688-2/31, Near Railway Station Railway Road, Gurugram-122001, Haryana 0124-2251784
2 Jalandhar  0181-2257323, 0181-2253576 jalandhar [at] cosco [dot] in 244, Basti Guzan, Near Babrik Chowk Jalandhar - 144 002, Punjab 0181-5087656
3 Mumbai  02522-662955, 02522-662956, 02522-662957,
Mobile: 9892099393
mumbai [at] cosco [dot] in Building No. A-9, Gali No. 18 & 19, Harihar Complex, Dapode, Bhiwandi Dist. Thane - 421302, Maharashtra -

Return/Refund And Cancellation

  • For any query related to return/refund and cancellation you can contact at 0124-2252988 or mail at customercare [at] cosco [dot] in .
  • In case of damaged product, you can make return/replace request within 2 days of delivery.
  • Cancellation request can be made anytime before the product is dispatched.
  • Refund will be processed within 3-4 business days.
  • For more information, please read.

Internal Complaint Committee Contact Details

Sr.No. Designation Contact No. Email
1 Presiding Officer 9313378716 vatsrenu01 [at] gmail [dot] com
2 Manager After Sales Service 9312628078 sujata [at] cosco [dot] in
3 Manager Production Executive Member 9873335351 amit [at] cosco [dot] in
4 Sr. Manager HR, Executive Member 9717179634 hr [at] cosco [dot] in
5 President Jain Mahila Mandal Gurugram NGO, External Member 9313992542 -

Registered Office

COSCO (India) Ltd.,
2/8, Roop Nagar, Delhi - 110007
Fax No.: 011-23846000

Social Sites

Comments

Bad branding of Cosco by Khelo India retailer in Gurgaon

Today, as a customer I witnessed bad branding been done by Khelo India retailer in Gurgaon. He sells Cosco brand.
I bought a badminton racket yesterday, don't know if it was legitimate or sold by him illegally without paying taxes. He did not give me any sale receipt. Yesterday itself, its string broke. I went to complain him of the bad product (was a high cost product for me 1200 INR).
He was behaving as if he did a favour to me by selling the product, not acknowledging that there could be something wrong with the product. He out rightly mentioned the company does not return the products. As a customer I had no option but to get the string weaved by him again.
Felt cheated by brand Cosco and its franchisee.