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The Collective Apparel Customer Care No.1800 833 4488

Updated on Monday, 3 August 2026 - 5:51pm
Toll free Number(s): 
  • 1800 833 4488 (For Customer Support, Mon-Sat, 10am-7pm)
All India Number(s): 
  • 080-4891 0104 (Alternate Customer Support, Mon-Sat, 10am-7pm)
Website: 
Official Website

Email

  • customercare [at] thecollective [dot] in (For Customer Care)

Important Links

List of Brands Under The Collective

Sr No. Brands
1 Hackett London
2 Ralph Lauren Mono
3 Ted Baker

Store Locator

Sr.No. Location Contact No. Email Address
1 Delhi 8560803383 faiq [dot] khan [at] abfrl [dot] adityabirla [dot] com 4th Floor, Nexus Select Citywalk, Saket, New Delhi, 110017
2 Uttar Pradesh, Gautam Buddha Nagar 9999370208 sr100000086 [at] abfrl [dot] adityabirla [dot] com Sector 18, Noida
3 Haryana, Gurugram 8802931664 sr [dot] nt42 [at] abfrl [dot] adityabirla [dot] com R1 G 01 to 05/R1 1 01 To 05, M3M Route, Village Maldawas, Sector 65, Gurgaon 122101
4 Punjab, Ludhiana 7830454562 sachin11 [at] abfrl [dot] adityabirla [dot] com Ground & First Floor Of Shop No. 7&8, Grand Walk Mall, Ferozepur Road, Ludhiana, Punjab- 141012
5 Punjab, Patiala 7906354264 nt40 [dot] ib [at] abfrl [dot] adityabirla [dot] com No-71, Ground Floor & First Floor, Golddus, Patiala, Punjab-147007
6 Chandigarh, Chandigarh 7007066683 ravi [dot] mehta [at] abfrl [dot] adityabirla [dot] com Site 3 Sector 26, Timber Market, Chandigarh - 160017
7 Telangana, Hyderabad 8801644868 sr [dot] nf04 [at] abfrl [dot] adityabirla [dot] com G33, Ground Floor, Inorbit, Cyberabad, Hyderabad 500081
8 Punjab, Chandigarh 7007066683 mansi1 [at] abfrl [dot] adityabirla [dot] com G 24 & 25, Ground Floor, Elante Mall, Industrial Area Phase 1, Chandigarh-160002
9 West Bengal, Kolkata 7835870906 mukarrum [dot] ali [at] abfrl [dot] adityabirla [dot] com FF, Unit No 101, Quest mall, 1st Floor, #33, Syed Amir Ali Avenue, Parc circus
10 Maharashtra, Mumbai 9422399943 tc [dot] lr9216 [at] abfrl [dot] adityabirla [dot] com Unit no 101-A, 101-B, A-G, G1B, Linking Road, Mumbai, No. G/317 and G/318 of Revenue Village Bandra, Linking Road, Santacruz (West), Mumbai 400054
11 Uttar Pradesh, Gautam Buddha Nagar 9971004655 magneqinc [at] gmail [dot] com E-36, Ground Floor, 11th Avenue, Gaur City-2, Greater Noida West, Gautam Buddh Nagar, Uttar Pradesh - 202301
12 Karnataka, Bengaluru 7358350386 tcmoa [dot] 9212 [at] abfrl [dot] adityabirla [dot] com Ug 19, Upper Gound Floor Site Office The Collective Mall Of Asia Site Office No.239/240/275/89/1 Byatarayanapura Village, Yelahanka Hobli Yelahanka, Bellary Road, Pin Code- 560092
13 Gujarat, Ahmedabad 8920416019 sr100000092 [at] abfrl [dot] adityabirla [dot] com Unit No.G-34,35,36&37, Ground floor Final, Palladium Mall, Plot No.(1+2)/1 Town Planning Scheme No.1 Thaltej Situated at Revenue Village Thaltej, Taluka, Ghatiadia, District Ahmedabad-380054

Opening Hours: Mon-Sun, 11am-9:30pm
14 Haryana, Gurugram 7291028490 prl [dot] gurgaon [at] abfrl [dot] adityabirla [dot] com Gurgaon Cybercity Spaces, 16th Floor Tower9A, Cyber City, DLF City Phase II
15 Maharashtra, Mumbai 022-40148624 sr100000088 [at] abfrl [dot] adityabirla [dot] com S1, T1, Palladium Mall, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Maharashtra
16 Delhi 8851880324 arun [dot] rawat [at] abfrl [dot] adityabirla [dot] com Unit No. 108, Ground Floor, DLF Promenade, Vasant Kunj, New Delhi - 110070
17 Delhi 8851880324 arun [dot] rawat [at] abfrl [dot] adityabirla [dot] com Shop No: 221, 1st Floor, Dlf Emporio Mall, Vasant Kunj, New Delhi -110070
18 West Bengal, Kolkata 8583970707 sr [dot] nr08 [at] abfrl [dot] adityabirla [dot] com GF Shop # 132, 1st Floor, Quest Mall, 33 Syed Amir Ali Avenue, Kolkata, 700017
19 Haryana, Faridabad 7722053487 ritesh [dot] rai1 [at] abfrl [dot] adityabirla [dot] com Aditya Birla Fashion & Retail Ltd, C/O Apeejay Logistics Park, Shed No : 1.1B 23/5, Delhi Mathura Road Ballabgarh Haryana - 121004, Ingram Micro India Pvt Ltd
20 Haryana, Gurugram 8376006592 store [at] saitgshoes [dot] com SaintG Leather Studio Private Limited, Plot No.734 Pace City 2 Sector 37 Gurugram Haryana
21 West Bengal, Kolkata 9007063323 sr100000091 [at] abfrl [dot] adityabirla [dot] com Kolkata Camac Street, Regus PS Arcadia 9th Floor 4 A, Abanindra Nath Thakur Sarani
22 Karnataka, Bengaluru 6206988048 mls_tc_blrvmr [at] abfrl [dot] adityabirla [dot] com Unit No.101, 1st Floor Level, Concorde Block, Ub City, No. 24, Vittal Mallaya Road, Ka, Bangalore-560001
23 Punjab, Chandigarh 9996144030 tc [dot] chandigarh [at] abfrl [dot] adityabirla [dot] com Site 3 Sector 26 Timber Market - 160002
24 Haryana, Gurugram 8173009259 prateek [dot] thapa [at] abfrl [dot] adityabirla [dot] com G,7& G 8, Ground Floor Ambience Mall, Ambience Island, Nh 8, Gurgoan, Haryana. 122002.
25 Telangana, Hyderabad 8801644868 thecollectivehyd [at] abfrl [dot] adityabirla [dot] com Road No.2, Banjara Hills, Opp Park Hyatt
26 Rajasthan, Jaipur 9971256047 umesh [dot] sharma [at] abfrl [dot] adityabirla [dot] com Shop no 7, World Trade Park, JLN Marg, Malviya, North block Jaipur
27 Punjab, Jalandhar 9422399949 nt30 [dot] jal [at] abfrl [dot] adityabirla [dot] com Model Town Rd, Near Kapson Mall, Jalandhar, Punjab, 144001
28 West Bengal, Kolkata 7835870906 prosenjit [dot] sarkar [at] abfrl [dot] adityabirla [dot] com Quest Mall, G.F. Shop #12,13,14, Syed Amir Ali Ave, Park Circus, Beck Bagan, Ballygunge, Kolkata, West Bengal - 700017
29 Punjab, Mohali 9422399953 rachit [dot] khosla [at] abfrl [dot] adityabirla [dot] com Shop no - G-016/017/018C, CP67, Site no 252, Sector 67, Mohali - 160062

Opening Hours: Mon-Sun,, 11am-9:30pm
30 Maharashtra, Mumbai 022-40234414 tc [dot] lr9216 [at] abfrl [dot] adityabirla [dot] com Palladium Mall, Level 2 & 3, High Street Phoenix, Senapati Bapat Marg, Lower Parel, Mumbai-400013
31 Uttar Pradesh, Gautam Buddha Nagar 9999370208 sr100000086 [at] abfrl [dot] adityabirla [dot] com E-148, Mall of India, Ground floor, Plot No - M 03, Sector 18, Noida - 201301 (UP)
32 Delhi 9996735178 pacificds9233 [at] abfrl [dot] adityabirla [dot] com No 7, Sector B Pocket 07, Shop Office Number 205, Vasant Kunj
33 Maharashtra, Pune 7757088297 sanskriti [dot] khare [at] abfrl [dot] adityabirla [dot] com Unit No. UG-40 & 41, Upper Ground floor, Phoenix market city, S.No.207 behind baker Gauges, Viman Nagar, Pune-411014
34 Chhattisgarh, Raipur 9422399948 sr [dot] nt37 [at] abfrl [dot] adityabirla [dot] com Avinash One Mall, Opp Magneto Mall, Labhandih Road, Raipur, Chhattisgarh - 492001
35 Delhi 8851880324 arun [dot] rawat [at] abfrl [dot] adityabirla [dot] com No 28, Upper Ground Floor And First Floor, Ambience Mall, Plot No. 02, Vasant Kunj, Phase ll, New Delhi - 110 070.
36 Maharashtra, Pune 7678551918 swaleha [dot] khan [at] abfrl [dot] adityabirla [dot] com UG-34 Survey No- 13223 Behind Sayaji hotel Wakad Pune 411057
37 Haryana, Gurugram 9785380073 sr100000075 [at] abfrl [dot] adityabirla [dot] com Unit No-8, 9 & 10, Pioneer Square, golf course extension road, Sector - 62, Gurugram-122098
38 Punjab, Ropar 0160-4505332 tcokharar [dot] 9253 [at] abfrl [dot] adityabirla [dot] com NH 205, Kharar Kurali Highway, Greator Mohali, Mohali - 140301
39 Delhi 9205839959 tishal [dot] arora [at] abfrl [dot] adityabirla [dot] com Regus Elegance, 2F Elegance, Jasola District Centre, Old Mathura Road, New Delhi
40 Delhi 9811028947 sr [dot] nt36 [at] abfrl [dot] adityabirla [dot] com Metro Gate No - 2 New Delhi - 110049
41 Haryana, Gurugram 9999247575 tedbaker [dot] gurgaon [at] abfrl [dot] adityabirla [dot] com G-13, Ground Floor Ambience Mall, Ambience Island, Nh 8, Gurgaon, Haryana. 122002
42 Maharashtra, Mumbai 7218981289 tc [dot] lr9216 [at] abfrl [dot] adityabirla [dot] com Unit no 101-A, 101-B, A-G, G1B, Linking Road, Mumbai, No. G/317 and G/318 of Revenue Village Bandra, Linking Road, Santacruz (West), Mumbai 400054
43 Tamil Nadu, Chennai
 044-66653806 tc [dot] chennai0059 [at] abfrl [dot] adityabirla [dot] com Unit No: UG -11, Old door no:62 & New door no.142, Phonix market city, 42, Velachery Main Road, Velachery, Chennai, Tamil Nadu - 600042

Opening Hours: Mon-Sun, 11am-9:30pm
44 Uttar Pradesh, Lucknow 0522-6789170 sr100000079 [at] abfrl [dot] adityabirla [dot] com Phoenix market city, Sector-7, Gomti Nagar extension, Lucknow, Uttar Pradesh 226010
45 Karnataka, Bengaluru 9677190869 tc [dot] 800708 [at] abfrl [dot] adityabirla [dot] com # 290A, Narasa Raju Complex, 9th Main 34th Cross, Jayanagar 4th Block, Bengaluru -560041

Opening Hours: Mon-Sun, 11am-9:30pm
46 Karnataka, Bengaluru 8197680372 jayanth [at] williampenn [dot] net Sy. No. 98 & 99 of Habbagodi Village, No. 121-E1, Bommasandra Industrial Area
For more information, please read .

Return/Refund/Cancellation And Complaint

  • For any query/complaint, you can contact to the customer support team.
  • You can cancel your order anytime before it is shipped.
  • You can make a return/exchange request within 15 days of delivery.
  • Refund will be initiated within 7-10 business days to your original payment method.
  • For any complaint, you can contact the grievance officer at go [dot] tc [at] abfrl [dot] adityabirla [dot] com .
  • For more information, please read .

Corporate Office

The Collective
KH No 118/110/1 Building 2 Divyashree
Technopolis Yemalur Post, HAL Old
Airport Rd, Bengaluru Karnataka 560037
Email: corporate [dot] sales [at] abfrl [dot] adityabirla [dot] com (For Corporate Orders)

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Parent Article: 
Aditya Birla Fashion & Retail (ABFRL) Customer Care No.