IVRS Menu :
7676 000 500
- Press 1: If you are a new customer and would like to join the colive fam
- Press 2: If you are an existing colive fam member or holding a reservation
- Press 9: For anything related to safety and security
Email
- info [at] colive [dot] com (For General Information)
- hello [at] colive [dot] com (For General Query)
Important Links
For Reservation/Booking
- Open the Colive website or Colive App .
- Select the property
- Click on 'Book Now'
- Review the details for your room
- Pay the reservation amount to complete your reservation
For Complaint
- For any query/complaint you can contact to the Grievance Officer through the details given below:
Contact No.: 8861653171, 8050005385
Email: grievances [at] colive [dot] com
Time: Mon- Fri, 9am-8pm
Registered Office
Colife Advisory Private Limited
No.755/95, BBMP Katha, Kote MR Plaza,
First Floor, Marathahalli Outer Ring Rd,
Doddanekundi, Bengaluru, Karnataka 560037.
Social Sites
Comments
REFUND AMOUNT NOT DEPOSITED IN MY ACCOUNT
Dear Colive Team,
It has been more than 45 days since I vacated Colive Torrence, but my security deposit amount has still not been refunded.
I have been following up regarding the refund, but the issue remains unresolved. Moreover, whenever I call the same customer support number, the executive disconnects the call without even listening to or understanding my query.
This is extremely disappointing and unacceptable. I request you to please look into this matter urgently and provide me with:
The current status of my security deposit refund.
The exact date by which the deposit will be credited to my account.
A proper explanation for the delay.
Assistance from a responsible representative who will actually listen to and resolve my concern.
Please treat this as an urgent complaint and process my pending deposit refund at the earliest. I would appreciate a written confirmation of the refund status and expected payment date.
Regards,
REFUND AMOUNT NOT DEPOSITED IN MY ACCOUNT
Dear COLIVE TEAM,
It has been 45 days since i left colive orchard suites on 30th June 2023
Still my deposit amount is not returned
Regards,
Pratyush Tripathi