CoinSwitch Customer Care No.

Updated on Friday, 29 December 2023 - 3:28pm

Website:

Official website

Email

contact [at] coinswitch [dot] co (For Contact)
support [at] coinswitch [dot] co (For General Query)

Important Link

Frequently Asked Questions

Address

CoinSwitch Infinity, Electra Block,
1st Floor Wing A Exora Business Park Prestige
Tech Park II, Bellandur Bengaluru - 560037, Karnataka, India

Social Sites

Comments

Thu, 28/03/2024 - 7:42pm — Anonymous (not verified)

Withdrawal issue

am not able to withdraw my money. I have done the withdrawal 2
hours ago still it is showing under review. Please help me in this matter my whole balance is stuck there.

Wed, 20/03/2024 - 1:29pm — vipan kumar (not verified)

re ekyc problem

i am unable for withdrawals and unable for addl new coins in my portfolio.
re ekyc not done i do it many times plz help

Sat, 16/03/2024 - 9:25pm — Anonymous (not verified)

Not able to withdraw money

I am not able to withdraw my money. I have done the withdrawal 5 hours ago still it is showing under review. Please help me in this matter my whole balance is stuck there.

Mon, 11/03/2024 - 9:40am — Surjan singh (not verified)

Number demage

Hey there don't get OTP due to sim damage can you please provide me the registered email verification .

Sun, 10/03/2024 - 12:46pm — Kavita (not verified)

Regarding unblok of coin from Earn

Please credit my matic coin which is still not credited in my account after unblocking on dt 29.2.24. Cooling time of 8 days also completed on date 08.03.24. Please add my coin in my account.
Mob. 97xxxxx725

Wed, 06/03/2024 - 5:35pm — Vikram (not verified)

Email ID change

Hello Coin switch
My name is Vikram I forgot and lost My Email ID so please change my email ID as soon as possible
Email ID - vikramdhull02 [at] gmail [dot] com
Please contact me on my mobile number

Thu, 29/02/2024 - 12:22pm — Anonymous (not verified)

My coinswitch app is showing under temporary suspension

Sir kindly help me . I have forgotten the pin of my app and while resetting the same it’s showing app umder temporay suspension.

Thu, 15/02/2024 - 9:34pm — Rahul (not verified)

OTP related issue

Hey there don't get OTP due to sim damage can you please provide me the registered email verification .

Mon, 04/03/2024 - 11:08am — FAISAL KHAN (not verified)

no otp recive and no buy crypto and sell option plzz help me

no buy no sell option no otp recive

Wed, 10/01/2024 - 12:17pm — Anand.C (not verified)

Please unfreeze my Amount

Please unfreeze my money..I don't know how to do it..and I can't pay 173900 more for its freezing.so please unfreeze then I will apply for bank account.then please send my funds to that account

Sun, 31/12/2023 - 10:36am — Mr chandan kumar i a s (not verified)

Please unfreeze my money..I

Please unfreeze my money..I don't know how to do it..and I can't pay 28000 more for its freezing.so please unfreeze then I will apply for bank account.then please send my funds to that account

Its a fraud and come under cyber crime , if u don't solve our money prob we all will have to f i r. On you and your all merchants

Sat, 30/12/2023 - 7:25pm — Dilip (not verified)

Unable to width money

I am unable to withdraw money from
Switcho.help

Please help

Thu, 11/01/2024 - 2:11pm — Apurba Biswas (not verified)

Withdrawal not received Bank

Sir 10 thousand withdrawal 10.01.2023 but pending payment

Fri, 29/12/2023 - 11:11pm — Sp singh (not verified)

Frozen

Dear sir my acoount is frozen please help me how i can withdrawal my money 50400 please help..agent asking to me deposite more money 88620 . But i am not able to deposite more

Mon, 04/12/2023 - 12:10pm — DINESH DILIP JAGDEV (not verified)

PERL.eco currency

Dear Sir/ Madam My name is dinesh i am living from india 4 days ago i am invest PERL.eco currency but today this company not show me in my fortfolio invest 2449 rs sir pleasee help me

Mon, 20/11/2023 - 11:48am — Anonymous (not verified)

Total fraud of money

I have been duped of rupees 168700 they are again askin me to pay 168700 to unfreeze account

Mon, 11/12/2023 - 4:42am — Anonymous (not verified)

Where you able to withdraw

Where you able to withdraw your money after that?

Mon, 27/11/2023 - 1:54am — Mandeep Ahalawat (not verified)

Frozen amount

In my account 200000 rs which is frozen, can you help me how to withdraw this amount

Fri, 12/01/2024 - 6:46am — SUNIL kumar (not verified)

Frozen amount

In my amount 50400rs is frozen,can you help me how to whithdraw this amount

Fri, 29/09/2023 - 9:23pm — Shiv prakash (not verified)

Refundable amount

My account is frozen solve kaise hoga please reply

Thu, 26/10/2023 - 8:35pm — Shobha Tiwari (not verified)

Fraud

Account froze after giving 18k

Sun, 22/10/2023 - 1:42pm — Amit Rajput (not verified)

My account is frozen

Please unfrozen my money...I don't know how to do it..and I can't pay 1 lakh more for its freezing.so please unfrozen then I will apply for bank account.then please send my funds to that account

Thu, 21/09/2023 - 3:41pm — Pardeep (not verified)

Not withdraw amt

I am facing issues for payment withdrawal,
In my asset amount 1407520.
Total misuses public money..you r person asking 500000 for withdrawal as my credit is only 50..it should be 100 as per point he charging me 10000. He says until I pay that extra amount my account will be freeze..what is this

Fri, 01/12/2023 - 9:44pm — Anonymous (not verified)

Need withdraw my mount help

Same my amount also unable to withdraw.They are asking to pay per credit 13990.my credit 40...Total my amount 14lakhs amount i am unable to withdraw.please help to withdraw amy amountt

Thu, 14/09/2023 - 1:58pm — Anonymous (not verified)

I am facing issues for

I am facing issues for payment withdrawal,
In my asset amount 491034.
Total misuses public money..you r person asking 400000 for withdrawal as my credit is only 60..it should be 100 as per point he charging me 10000. He says until I pay that extra amount my account will be freeze..what is this

Wed, 13/09/2023 - 6:09pm — Ram S (not verified)

My money withdrawal issue

Dear Sir/Madam, I have add my account details. But i have not able to withdraw my money. Please help on this matter.

Tue, 26/09/2023 - 10:50pm — Anonymous (not verified)

Withdrawal

I have been facing withdrawals issue can someone help me with it

Mon, 23/10/2023 - 6:55pm — Mamraj Dhaker (not verified)

Refund issue

Sir I have not received my refund

Wed, 13/09/2023 - 12:30am — Shruthi gali (not verified)

My money are frozen

Please unfreeze my money..I don't know how to do it..and I can't pay 2 lakhs more for its freezing.so please unfreeze then I will apply for bank account.then please send my funds to that account

Wed, 16/08/2023 - 1:16pm — Rupender (not verified)

Withdrawal issue

Total misuses public money..you r person asking 500000 for withdrawal as my credit is only 50..it should be 100 as per point he charging me 10000. He says until I pay that extra amount my account will be freeze..what is this

Tue, 15/08/2023 - 5:31pm — Bhuvaneswari .p (not verified)

withdrawl issue

withdrawl issue
Submitted by BHUVANESWARI on Tue, 14/08/2023 - 5:27pm.
Dear Sir/Ma'am,

I am BHUVANESWARI & my UID is xxxxxx9186, i have total INR43700 /- showing in my Asset information and i withdrawl INR 43700/- but in the withdrawl record the status is showing (under review) kindly help me to get the funds into my account. currently i have INR 43700/- + balance into my account and i am not able to withdrawl it.

Please advise me.
Thank You.

Mon, 14/08/2023 - 12:55pm — Divi (not verified)

My status is showing under

My status is showing under review while with drawing the amount can u please help me with this, is anyone issue solved

Wed, 26/07/2023 - 10:23pm — Anonymous (not verified)

Not generate tac profit & loss Report

Not generate tac profit & loss Report give solution

Tue, 25/04/2023 - 3:55pm — Firdoshalam S Ansari (not verified)

withdrawl issue

Dear Sir/Ma'am,

I am Firdoshalam S Ansari & my UID is xxxxxx7539, i have total INR 39,100/- showing in my Asset information and i withdrawl INR 35,000/- but in the withdrawl record the status is showing (under review) kindly help me to get the funds into my account. currently i have INR 35,000/- + balance into my account and i am not able to withdrawl it.

Please advise me.
Thank You.

Tue, 14/03/2023 - 11:04am — Abhishek Singh (not verified)

withdrawl issue

Dear Sir/Ma'am,

I am Abhishek Singh & my UID is XXXXX07, i have total INR 61,600/- showing in my Asset information and i withdrawl INR 50,000/- but in the withdrawl record the status is showing (under review) kindly help me to get the funds into my account. currently i have INR 50,000/- + balance into my account and i am not able to withdrawl it.

Please advise me.
Thank You.

Mon, 22/05/2023 - 5:46pm — Sagar Molla (not verified)

same issue vaii...me also

same issue vaii...me also withdraw the amount but still showing under reviewed.

Tue, 06/09/2022 - 7:01am — Surojit Mondal (not verified)

Application not open

Application not open OTP not receive

Sat, 16/09/2023 - 8:55am — Satypal singh (not verified)

OTP issue

OTP not recieved many times try

Thu, 21/07/2022 - 10:33am — VIJAYAKUMAR K (not verified)

Not open home page

Cionswitch app was not open after submit mobile numbers. OTP also not send. Only loading after show the error. I tried app uninstall and install.

Fri, 19/08/2022 - 6:49pm — Gyandas chaurasiya (not verified)

Cionswitch app was not open

Cionswitch app was not open after submit mobile numbers. OTP also not send. Only loading after show the error. I tried app uninstall and install.

Sun, 26/02/2023 - 9:24am — Kamlesh devi (not verified)

App not opening

Sir coin switch app not opening

Fri, 13/05/2022 - 10:26am — Anonymous (not verified)

Mene 5972/- deposit kiya. Abi

Mene 5972/- deposit kiya. Abi tak update nahi hua. Benchut salo.

Wed, 06/04/2022 - 10:18pm — MOHAN (not verified)

Not updating proper info

Iam from banglore and Iam really upset about the displaying the info about portfolio while the buy price is less than market price then also it will show loss WTF..! Please work on this .

Sat, 21/05/2022 - 4:21pm — Ravinder Kumar Barwal (not verified)

I am buy some tokens and

I am buy some tokens and while selling tokens after profit but sell amount shown less than buy price. So kindly short out so that save from financial loss please

Tue, 05/04/2022 - 12:18pm — Altaf Mazumder (not verified)

Submitted by Altaf Hussain

Submitted by Altaf Hussain Mazumder (not verified) on Tue 05/04/2022 - 04:03am.
payment initiated show kar raha hy
account se debit ho gya app pe bhi nh aaya account mein wapas bhi nh aaya ab aise mein 500 rs ki responsibility kaun lega inka koi bhi customer care number nh hy itna bda platform hy to customer care support to hona chahiye

Fri, 01/07/2022 - 12:08pm — Anonymous (not verified)

Bro mere sath bhi aesa hi

Bro mere sath bhi aesa hi huva mere 1500 rs debit ho gye hai lekin account me nhi dikha rhe kya kru koi rasta ho to batao koi

Tue, 05/04/2022 - 12:08pm — Altaf Mazumder (not verified)

Deposit issue

My self Altaf Mazumder ...05/04/2022 mai 500rs deposit kya tha lakin deposit pending ho gya or mera bank ac sa be paisa debited ho gya...Abhi mera paisa ksa milaga....kuch kijiya ...muja paisa chiya jasa be korka

Wed, 23/03/2022 - 10:34am — Monty Singh (not verified)

Payment issue

payment initiated show kar raha hy
account se debit ho gya app pe bhi nh aaya account mein wapas bhi nh aaya ab aise mein 1000 rs ki responsibility kaun lega inka koi bhi customer care number nh hy itna bda platform hy to customer care support to hona chahiye

Sat, 11/06/2022 - 12:08pm — Nitin (not verified)

Payment issue

I sent money to coinswitch kuber account no. Vbut i didn't received in my wallet

Wed, 18/05/2022 - 10:05pm — Purshottam kumar (not verified)

Payment pending

Payment pending h

Tue, 19/04/2022 - 11:45am — Nagendra (not verified)

Three thousand rupees not

Three thousand rupees not deposited nor refunded
My amount deducted not refunded nor deposited in anywhere customer service is worst however not response from coin switch not phone pay... don"t use coin switch... better apps are there till no response from

Wed, 13/04/2022 - 6:10pm — Jahangir (not verified)

Complain regarding payment addition

Dear sir
When we go to in the deposit INR option and try to add money, the payment option showing blur for past 2 days.
Every client is suffering with this problem. Plz resolve it.
Thanks
Jahangir

Sat, 22/01/2022 - 9:33am — Padmini (not verified)

unable to complete bank details

the name is same on pan & bank account still wont accept why?

Wed, 19/01/2022 - 11:19am — Prikshit Gangta (not verified)

Money not credited to my account nor into wallet

I have deposited Rs 6000 into mobiwick wallet on 24.12.2021 Money was deducted from my account but was not credited to the wallet nor reversed to my account
I havw raised complaint but no suppprt from coindcx staff.. I have even shared my account details and statement still issue remains unresolved. Pathetic service and hopeless staff.Till date i.e 19.01.2022 no money reversed

Thu, 12/05/2022 - 10:24pm — Vijesh kumawat (not verified)

Amount not credited in my account

Sir mana bank sa pasa coin switch ma credited kr diya h vo abhi tak muja received nahi huaa h

Fri, 14/01/2022 - 5:06pm — Ramesh babu (not verified)

Amount thiry thousand rupees not deposited nor refunded

My amount deducted not refunded nor deposited in anywhere xustomer service is worst however not response from coin switch not phone pay... don"t use coin switch... better apps are there till no response from coinswitch...

Thu, 12/05/2022 - 11:35pm — Vijesh kumawat (not verified)

Amount thiry thousand rupees not deposited nor refunded

Sir mera Aqmount thiry thousand rupees not deposited nor refunded

Tue, 11/01/2022 - 3:02pm — Khanderao shinde (not verified)

Money not credited my account

Submitted by Khanderao shinde (not verified) on Thu, 09/11/2022 - 5:10am.
since last 3 days my debited amount are not credited my account.. need to help

Thu, 27/01/2022 - 10:17am — Md Sadik ashraf (not verified)

Money

I'm send my account 1000 but not credite my account why what's problem

Tue, 28/12/2021 - 10:23am — Satvik Choudhary (not verified)

Amount not credited in bank account

What type of app is this? I have withdrawn some amount from the app but the amount is not credited in my bank account. Please tell me what should i do now?

Mon, 27/12/2021 - 5:28pm — Neeraj Sharma (not verified)

Amount not reflected

My invested amount not reflected in coinDTX profile since 3 days. Pl rectify at your end earliest....

Thu, 25/11/2021 - 3:32pm — himanshu amin (not verified)

amount not credited

since last 10 days my debited amount are not credited.. need to help

Thu, 03/02/2022 - 10:09am — Shivkumar (not verified)

Mera account nahin lag raha

Mera account nahin lag raha hai kripya kaise check Karen apna mobile number dijiye

Sun, 23/01/2022 - 12:25pm — Anonymous (not verified)

Amount not yet credited which was debited from my account

While depositing money in coinswitch it showed me that my so and so amount was debited from my account but it did not reflect the same amount in my coinswitch app which is pathetic and unacceptable this is like of fraudal company

Tue, 04/01/2022 - 10:44am — Parveen parkash (not verified)

Not verified

Not verified our original documents
We try this too much time
What should we can do?
I want to verified adhar card .. ..
Please gives us a solution

Mon, 27/12/2021 - 9:16am — Bharat Singh (not verified)

Worst application. You guys

Worst application. You guys are very smart your app only know how to deposit but when the time to Withdraw your app is not allowing me to withdraw my mo ey why?

Ki dly please help in this or else I will file complaint against you wherever is possible.

Fri, 24/12/2021 - 10:09am — SHAMEER E S (not verified)