Club Factory Customer Care No. 0120-6230 700

Organization: 
All India Number(s): 
  • 0120-6230 700 (9:00 am to 9:00 pm)

Email

  • info [at] clubfactory [dot] com
  • feedback_bug [at] clubfactory [dot] com (Feedback)
  • businessdepartment [at] clubfactory [dot] com (Bussiness)
  • hr [at] clubfactory [dot] com (Career)

Important Link

Install App

Office Address

A-16, 1st Floor,
Vasant Kunj Marg,
Aruna Asaf Ali Marg,
Qutab Institutional Area,
New Delhi 110067

Social sites

Comments

Complain

My order is not delivered.But massage shown that this order delivered.plz. Help

Return...womens Laggings

I wont to return my product...i am not happy..your product is very bed ...your company is bakoyas..you returns my money...

Damage

Sir
I'm order on club factory product
Digital accessories (ear phone) that product as damezed in side packet place exchange the product

Product not delievered yet

I have placed my order on 19/10/218 but it is not delievered yet the online shopping in the club factory is wasting of time and money too next I remember not shop from club factory my biggest mistake to order from club factory

My Payment Not Refund - Fraud Club factory

I have Purchased a product(SO53389639) which dose'nt fit me.I applied for product returned my products reasoning the size dosent fit me, its been more than 15 days and no one came to collect the faulty product, neither amount is refunded to me.
When I call on CF customer care INDIA its beena night mare to get connected. 99% of the time line will be busy, even if it get connected, IVR is more pathetic and Executives are not skilled to address the query properly.
I Hope I will surely receive my money back as soon as possible.

Return of shirt due to short size and from different company

I am struggling slot to return my delivered shirt due to size and brand issue.i am trying hard you to contact you.but call is always busy.how to ask for return.my contact no is. xxx

Fraud company order

Worst product ... tried to return the product no SO55741325 but not succeed ...Fraud company ..please beware

Rong products

I will Sir my name is Vikram Singh my products is Rong itam bat not setfid my reaten my payment

Return

I Ordered a Sony power bank it is delivered tomorrow but I return it items because it items is not working good.how to return my item

Return

Dear sir madam...i wanna return my order please you tell me how can i return my product

women girls fashion classic bangle watch

Sir, Iam Allredy paid the mony ples give me the product order id xxx001SO53388291

REFUND

PLZZZ REFUND MY AMOUNT. MY RETURN ID IS SON18101510310573101

Order has not been delivered yet

My product has not been delivered yet. order number is SO49359651. I had been ordered a wallet on 2018/09/22. Estimated date is 2018/10/10. I didn't received my order till now. So, please deliver my order as soon as possible.

Need to contact delivery boy as i gave wrong phn number

Hii

My Order number is SO52094486 and i have provided a wrong phone number of my in delivery address and the delivery boy tried to contact and returned back with parcel. Can i plz get my Order and it will be helpfull if you help me out to reach the courier person of my Order.

Recieved an incomplete package that to free gift

My order no.was SO53882843.
I am supposed to get 2 packages 1 for which i need to pay and the other is free gift. But unfortunately i recieved incomplete package thqt too free gift for which i paid the complete amount. Kindly look into it and make sure to dispatch the main item ASAP...

No refused

I odered nova hair straightner order id:SON18102017312099531 it was not the same brand so i was return today but I have not got my amount, when i got my amount? Give me the answer quickly i want my money as soon as possible please give answer quickly when i got my amount and how?

Froud

I have booked a JBL BLUETOOTH SPEAKER.but i received only speaker cover. This company is totly froud. Please don't use this company apps and protect. Chitar factory

Froud

I have booked a JBL BLUETOOTH SPEAKER.but i received only speaker cover. This company is totly froud. Please don't use this company apps and protect. Chitar factory

regarding my refund

Hi,

I ORDER ID SO53621276, I SEND THE PRODUCT BACK TO THE CLUBFACTORY ADDRESS AS THEY TOLD ME THROUGH DTDC AND NOW THEY ARE SAYING THERE ARE ARE NO UPDATES AND THEY HAVE NOT GOT THE PRODUCT BACK AND I HAVE THE PROOF THAT THEY HAVE GOT IT BACK.
CLUBD=FACTORY THINKS THAT THE CUSTOMERS ARE FOOLS AND THEY CAN'T DO ANYTHING AGAINST THEM. COME GUYS LETS UNITE TOGETHER, ALL U GUYS WHO HAVE BEEN CHEATED THROUGH CLUBFACTORY, LETS RAISE OUR VOICE AGAINST THEM, RAISE YOUR VOICE LETS SUE THEM, I WILL GO TO CONSUMER FORUM AND REGISTER A CASE AGAINST THEM. GUYS I SUGGEST U TOO TAKE A STRICT ACTION AGAINST THIS COMPANY..

GUYS BUY ROM INDIAN WEBSITES ONLY, WHY SHOULD WE SEND OUR HARD EARNED MONEY TO FOREIGN COUNTRIES..... BE INDIAN BUY INDIAN

i will go to high court of this product i will not get my produt

if i will not get my products i will complain this clubfactory to the consumer court.kindly contact me.
track this and share on my phone,product no

Order not delivered

My order is not delivered but in app it is showing delivered .I called on customer care number but it is on busy...my order number is SO54593209

Money refund

I had purchased a wallet on the last week of September for which I got a message stating that the product was unavailable and the money was refunded to my club factory account.My withdrawal id is 6a25V9AwFvwHYyaesNNl6ZTmH. Till date I have not got a refund though 1-7 business days of time is over from 11th October.. Good products but Horrible service!

Not yet received the refunded money

I have returned a product and haven't received refunded money yet order number is SO89559765

Wrong product delivered

I ordered a jacket but club factory delivered mi a weired shirt. Do not buy from it.It delivers wrong products and apply charges on return of product.

Product delivery

My order number S052914927, I do not receive my item till now but apps shows item delivered to consignee.Several times I tried to contact courier but I have not been responded. Please do not cheat me deliver my product as soon as possible.

ORDER CANCEL KE SAMBANDH MEN

ORDER NO SO55940179 KO CANCEL KARNA HAI

About the order

My order no is SO51318677 . I have entered ally details correct .But I m receiving frequent messages that the delivery is incomplete due to incorrect details n the person cannot contact .I did not receive any call from the delivery person.So I would request you to deliver it as soon as possible .

refund the amount

To club factory,
I have returned a bag,its been delievered to you guys alreday showing in the app refund is not reflecting in my account yet. its been more than 15 days i have returned the product and you have recieved it.

Customer sarvies is fraud

I lose my money in club factory online shopping than I call customers care so thay asking me it's ok mem I refund your amount and he want my card detels first I thing why he wants so he's told me without card detels how I can refund u so plz sand me detels than I think it's shortly prosses so I asking front of detels but he want more detels than I understand it's fraud and I search other number and what he Same and they want my otp than I desaid ..... it's all is fraud

MONEY DEDUCTED NOT RECEIVED PRODUCT

CLUB FACTORY IS A BIGGEST FRAUD COMPANY.
HELP LINE NUMBER ALWAYS BUSY.
NOT UPDATE OF PRODUCT DISPACH.
REPORT THE COMPANY THE COMPANY.

refund

It going about 3 weeks till now I didn’t got my refund
if you will not refund me I will FIR

Not yet refund

I ordered for Rs. 337.92 n the order is returened to original n not yet deleverd my refund for order no. SO43790286 .. plz refund my money fast

Regards to refund

I returned the product because of the poor quality but I didn't get any refund yet.. I really regret now ordering from such sites, I shouldn't have ordered in the first place..

Product not delever at the tym

Hi CF,
My order number SO52690484 has not reached to me... It was supposed to be delivered on 8th october but still not delivered by xpress bees... I am really upset from Club fuctory.. Kindly send my product because I have already paid.... And in app tracker it shows delivered

Very very poor services

I ordered 5 items on dt 24 /oct/18 but I din get a single call from your side ... in future I never ever what to purchase anything from ur side ...! It’s really a discusting thing ..!

Product not found

I have not been on my product four days yet

order of finishing work

Order of finishing work give the contact no. with address of company.

Product not delivered

Hi ,
My product has not been delivered yet. Order number: SO50087486. The app shows it has been returned. But I have not received or returned it.So many times I have called the courier people but even they are not responding.

Hi I called so many time

Hi

I called so many time club factory no response and even i mailed also no reply still. this is my first experience in CLUB FACTORY Worst service i never heard like this. minimum should atten the call and inform reason of delay. please placed order SO55420407 otherwise transfer amount same banking service.

Know Application name

Hello I want to know app name. U help me it tell.I suggest you cancel your order because this item is not a good.Please tell me it's app name

In order wrong number taken

Please check my order SO53857212 this dispatched but not came to me due to wrong number I submitted please contact to mail

Deliver

I just want you to deliver my order by tomorrow. after that I won't be available at the given address.

watch booking

watch is deliver but watch is not working sir call with immediately

My order is not delivered

Sir I ordered a carry beg in club factory 1 month ago and I pay the payment by Paytm but my order is not delivered and my order is SO46005829 sir pls inform about my order and I request you please delivered my order

Sir my delivery not delivered

Sir my delivery not delivered

Bag fund not refunded

I have purchase one bag on17.09.2018 . I paid Rs.1045.52 via pay u clubfactory india.
They said stock not available your refund to your account.
Still now i am not received my money Rs.1045.52.
Order no. is S04711267
Refund id is S0R311769
So i want my money. If You r not refunded i will go to consumer court.
Give my money
S.Bhuvaneswari
XXxxx766

They delivered the product to

They delivered the product to our home?

NO refund

Hi,
I wanted to know if your company is only interested in duping and harassing people because its been more than 2 months and i have not been refunded my amount for the order number : SO26575295.
There is absolutely no assistance provided by the customer service number or the chat support who are not at all interested in any way and just postponing the call.
My refund amount was sent to my account wallet on the app from where its been 2 months and the payment has not been transferred to my bank account.
I see no reason why an order cannot be refunded given so much time. I would definitely want to know if your company is interested at all to refund that amount or not.

Hey it has happend in my case

Hey it has happend in my case too... Have u got ur refund in ur account? can u plzz tell me the process

No refund

Submitted by praveen sharma 18/10/2018

It’s been more than 1month till now I have not been refunded my amount for the order number :SO47973400

Order not been delivered yet

My order number is SO49216940 dated 2018/09/22 time 00:18:55 has not been delivered yet the expected delivery was on 6th October but stil waiting

wrong size and DOES NOT FIT ME

Dear Club factory,

My orders are

SO50745798 the shirt size does not fit me so organize its return.

and for my other oder SO50858220.. Please insure that shirt size it has 3 inches more on chest and waist as previous order it did not fit me.

it has not been shipped.

regards

Not got my refund

Hii...this is a fraud company.i hv ordered my 2 ear phones nt received thm thy cancelled my order nd nt refunding my money.They have a poor customer service ..asking for vank details.my order no is S049090047

refund

Its been more than 1 week i have applied for return and the order have been picked up from my address but i havent got my refunded money back..will u people will give my money or not.i really want my money as soon as possible

Refund Order

Order Number = SO55989171
Please refund my product, this product is too small

Refund

refund
Submitted on wed, 26/09/2018
I m not get refund and not get any call from Ur site I love try to call Ur customer service but it's too bad bcoz thr is no response kindly provide me a proper response.

Bill Refund

I have return my order to 7 day but still date not refund my money.

refund

My amount of rs205/-has been deducted on 5th sep 2018 vide ref no. othpg824814597588 paytm app noida for which the transaction was rejected and booking was not accepted. pl refund the same

Amount not received yet

I have placed my order in club factory on 19th of September and I was cancelled by them due to product out of line.
Till now any payments are not been credited back to my account

Pls return back my amount1639

Refunde

My order was not credit in my account RS1431

where is my product

Ham paytm wallets se pay ki amount order book hogaya hamari product abbi thak pouch aya plese help him order number SO50214958 plz help him

Refund Amount

To club factory,
This is Ravi , I have returned a shirt which was not fit to me, there is no proper response from your end , and customer support number also not working, you guys made a promise to refund the money in 3 days , but 1 week over there is no refund on my shirt , respond to my mail id and refund my money.
Order no: SON18092413073347852.

Product refund

I have ordered a purse and when the delivery comes i have check the product was not stiched properly and i just return that product but there is no any information about the product refund and customer number is also not correct and i m not satisfied with club factory and this is fraud so next time be careful before buying anything i had return this order on 21 sept 2018

Product not delivereed

Hi ,
My product has not been delivered yet. Order number: SO39258336. The app shows it has been returned. But I have not recieved or returned it

Thanks,
Priya Thomas

no refund yet got

this app is such a fraud don't every try to take anything from this app i would take a good action on this app if in next 2 to 3 days if i don't receive my refund
i have applied for the refund of a camera film which is not been refunded yet which has been passed for more than 2 months so have a quick action or be ready for the consequences

Return of item

I would like to exchange an item I have bought from you with reference number 409474901E09240250.Please explain the procedure for doing the same at the earliest .I would like one size smaller than the one I have selected .

Product is not good

Product is bad qualities

Nfc ring

सर् मेने nfc रिंग मंगवाई थी लेकिन वो मोबाइल से कनेक्ट ही नही हो रही है वो आप ने सदा रिंग भेज दी जबकि मेने पहले से ही आप लोगो से बात लिया था कि मुझे मोबाइल से कनेक्ट रिंग चाहिए आप लोग बोले जो रिंग आपने मंगवाई है वो nfc रिंग ही जो मोबाइल से कनेक्ट होगी लेकिन नही हो रही है ए सदा रिंग है आप इसको रिटर्न लीजिये दूसरी nfc करब रिंग भेजिए plesse sir

Payment Issue

I ordered one hand bag which was defective and I returned it. I struggle lot to contact them for my refund, finally one of the executive respond back that my refund has been initiated but its been almost one month I didn't get my refund.

Useless site

I should get refund of 6000
...two months over
Not yet I got....

Fraud

Hi, i am just sharing here my incident .
I confirmed a order of gaming mobile pads and that was delivered to me today , but this company is running a scam i guess they have sent me a wrong and totally irrelevant product which i cam get from local shop at ruppee 50 and it is in no sense related to gaming pad too even if they come up with a excuse that it was mistake.

DO NOT BUY IT , fake products and Fake company .
Big scam running .
Thankyou

FRAUD CALLS

I had made an order to club factory & i received my order but after receiving my order i got lot of fake calls that you had won club factory lucky draw .. if you want to grab your gift deposit around Rs : 6500 to collect that draw.. I wanna ask to company How the fraud calls able to contact me thru Club Factory name. How they know that i had an order in company its shows that someone in the company how's share company data with those fraud caller..

Plz take a serious note on this :::::::

refund

I m not get refund and not get any call from Ur site I love try to call Ur customer service but it's too bad bcoz thr is no response kindly provide me a proper response.

Payment note refund

My payment note refunded

I did not get my watch yet Even

Even i not got message why my product not delever yet and I have been dialing customer care number the customer care number is going to busy last four days

Please look it this meter and My Order number is : SO47451548

My order not show the apps

Order No SO49565582 is not showing my app club factory,l want to show tracking order

Order

My order is not show.
In my account app

No refund

I have returned my order on the next day due to dissatisfaction of product, but even after 3 weeks there is no refund from club factory. wat s going on. please reply

Refund not received.

this order No.SO45153791 was cancelled by your company and said the refund will be sent.
I have approached the bank.
Till today there is no refund.

Kindly look into the matter urgently.

You have sent the wrong product.

I received wrong product. I ordered ORDER NUMBER: SO48072900 which Android USB Cable but i received iPhone USB Cable . I ordered this product through email not by login so am unable to return the product and for refund too. I tried to talk with the customer service from application but they didn't responded me. Please help me and i wanted to return the product and refund me money

Totally fraud people, Fraud company

I ordered a product 2 months back and did not got any update regarding it neither any shipment update or anything. My product still not delivered after 60 days. When I called the club factory customer care regarding my product, they said that my product has been cancelled long time back. When asked for refund, the club factory customer care asked me for my debit card personal details. They asked my for details like my debit card number, expiry date etc. Totally a fraud company runned by fraud people. Never gonna buy anything from club factory and will never suggest anyone to buy from here.
Please everyone be aware of these fraud company.

NON DELIVERY OF THE ORDER

NON DELIVERY OF THE ORDER

Non Delivery

Excuse me sir my order id SO51128766 has been not yet delivered i already paid through paytm. & am waiting for my order need call back from u immediately

REGARDING NON-DELIVERY OF PRODUCT

I HAVE ORDERED A TOP FROM CLUB FACTORY BUT HAVE NOT RECEIVED IT YET.
I TRIED TO CALL AT CUSTOMER CARE NUMBER PROVIDED BUT THE NUMBER IS FOUND BUSY AT ALL THE TIMES.

complain

Hii..I am kallul das..Today morning i buy a dress..order number SO4900477..I allready give the pament through Debit card..But I do not get any confermation ..soo what can I do now????

club factory fraud and worst online shopping website

I ordered a beautiful 2 pcs pink color bucket handbag/shoulder bag and I know what appears in the images is different from what we receive. but what I received was a disaster that doesn't even worth a single penny. I received a pink color small bag with worst material quality and all the threads stitched coming out from everywhere. it even had a sling which was so small in length that can't be used and even there was no place to attach it in the bag and also it has 1 small pouch inside it which is so same as worst that cant be explained. Even the roadside street shop has better quality than this fraud company. Obviously, after receiving such worst quality product I placed a return for it and then what I see in the details I am been charged Rs.89.99 as pick up fees. Then I contacted customer care but didn't receive any response.

Then I realized that its club factory fraud business in which they are earning money in the name of return fees without selling any product. If they are going to receive 100 return request in a day then for a day they earn Rs.8999 and for month Rs.269970 and for the year Rs.3239640. Seems to be a good fraud business from where they are making black money and earning without selling any product.

website - www.clubfactory.com

Refund

Hi
Club factory refund me my amount but it not showing in my account or even not showing in club factory wallet can u please help where it is gone

Refund Isssue

Am also facing the same issue. App Shows my amount has been refunded, but still i didn't receive any amount.
Where its gone?
No reply for my mails from clubfactory

Item is the damage refund money

Item is the damage in refund money my money is the refund

mere account me refund ke pese nahi aye h ak ader cancel kra tha

31/08/18 me mere account me pese ana tha jo ki nahi aye refund