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Cholamandalam MS General Insurance Contact No. 1800 208 5544

Updated on Thursday, 4 June 2026 - 5:52pm
Organization: 
Toll free Number(s): 
  • 1800 208 5544 (For Customer Support/Motor Products 24*7)
  • 1800 208 9100 (For Support/Health and other products 24*7)
All India Number(s): 
  • 022-6986 9000 (To buy a new policy)
  • 73052 34433 (For WhatsApp Support)
International Numbers: 
+91 124 6634601 (For motor products)
+91 124 6634702 (For Health and Other Products)
Website: 
Official Website
iOS App: 
Chola MS Insurance App
Android App: 
Chola MS Insurance App
IVRS Menu: 1800 208 9100
IVRS Menu : 1800 208 5544

Please Select Your Preferred Language

  • Press 1: For Help
    • Press 1: For Senior Citizen
    • Press 2: For Other
  • Press 2: For Other
    • Press 1: For Renewable
    • Press 2: For Policy
    • Press 3: For Claims
    • Press 4: For Other Queries

Please Select Your Preferred Language

  • Press 1: For Renewable
  • Press 2: For Policy
  • Press 3: For Claims
  • Press 4: For Other Queries

Emails

  • customercare [at] cholams [dot] murugappa [dot] com (For General Query)
  • inquiry [at] cholams [dot] murugappa [dot] com (For Query)

Important Links

For claim

  • If you have any query related to claim process then firsty you have to call 18002085544, 18002089100 or email at customercare [at] cholams [dot] murugappa [dot] com
    Address: E-8, EPIP, RIICO Industrial Area,
    Sitapura, Jaipur - 302022
  • For query related to Jansuraksha portal claim, you can mail at paclaims [at] cholams [dot] murugappa [dot] com
  • You can also make a claim request via filling this Claim Intimation Form
  • For more details about claim process and motor/other claims

Branches Offices Contact Details

Sr No. Location Contact No. Address
1 Chennai - JBAS 044-40910600 No. 146 (45), 5th Floor, JBAS Building, Moore Street, Second Line Beach, Chennai - 600001
2 Chennai-Head Office 044-40445400 New No. 2, Old No. 234, Dare House, II Floor, N. S. C. Bose Road, Parrys,Chennai - 600001.
3 Chennai - Thumbuchetty 044-46652100 Harinivas Towers, No.163, 1st and 2nd floor, Thambu Chetty Street, George Town, Chennai - 600001
4 Chennai-Rajaji Salai 7305996924 4th Floor, P.T.Lee Chengalvaraya Naicker Trust Building, No. 23, Rajaji Salai, Chennai-600001

For Complaint

Level 1:

  • For any query or complaint you can contact at 18002085544, 18002089100 or email at customercare [at] cholams [dot] murugappa [dot] com
    Address: Hari Nivas Towers First Floor,
    #163, Thambu Chetty Street,
    Parry's Corner, Chennai - 600001.
  • For Senior Citizens you can contact at 18002089100 (For Health products) or email at seniorcitizensupport [at] cholams [dot] murugappa [dot] com
  • Customers from abroad can contact at 0124-6634601 (For motor products), 0124-6634702 (For Health and Other Products)

Level 2:

  • If your query is not solved within 7 days you can mail to the Nodal Officer at Nodalescalation [at] cholams [dot] murugappa [dot] com
  • You can also contact to the Branch GRO at the details given below:-
    Sr No. State Location Name Contact No. Email Address
    South
    1 Andhra Pradesh Vijayawada Rajkumar Gudiwada D N 9384003078 rajkumargudiwadadn1 [at] cholams [dot] murugappa [dot] com 40-1-48/1, Second Floor, Labbipet, M.G. Road, Vijayawada-520010
    2 Karnataka Bangalore Aresh A 080-46113400 aaresh [at] cholams [dot] murugappa [dot] com Unit No 04, Ninth Floor(Level - 06), Golden Heights Complex,59th 'C', Industrial Suburb, Rajajinagar 4th M Block, Bangalore - 560010
    3 Kerala Kochi Surendran V 0484-4616549 vsurendran [at] cholams [dot] murugappa [dot] com Nippon Q1 Mall - L5- NH 66 Bye Pass, Vennala PO Palarivattom- Cochin , Kerala 682028
    4 Tamil Nadu Nungambakkam Prakash K 044-42985800 kprakash [at] cholams [dot] murugappa [dot] com Rani Tree Place 4B 4th Floor No 7/9 Mc Nichols Road, Chennai - 600 031
    5 Rest of Tamil Nadu Coimbatore Ramanathan S 0422-4011072 ramanathans [at] cholams [dot] murugappa [dot] com 443,3rd floor Magnum towers, Dr Nanjappa Road, Gandhipuram,Coimbatore - 641018
    6 Telengana Hyderabad Rajkumar Gudiwada D N 9384003078 rajkumargudiwadadn1 [at] cholams [dot] murugappa [dot] com Pranava's One, 8th Floor,6-3-654,Punjagutta Road, Raj Bhavan Quarters Colony,Somajiguda,Hyderabad,Tela ngana-500082
    East
    7 Bihar Patna Rajnish Bharti 7092001530 rajnishbharti [at] cholams [dot] murugappa [dot] com 3rd Floor, I. G. Complex West Boring Canal Road, Plot# - 166 Patna, Bihar - 800 013
    8 Jharkhand Ranchi Amaresh Panda 8925913442 pandaa [at] cholams [dot] murugappa [dot] com 303, Tiwary Enclave, Lalpur, Ranchi, Jharkhand-834001
    9 North East Guwahati Rupam Dutta 9150079581 rupamd [at] cholams [dot] murugappa [dot] com 4th Floor, Aastha Plaza, Opposite S.B. Deorah College,Ulubari,Guwahati,Assam 781007
    10 Orrissa Bhubaneshwar Amaresh Panda 8925913442 pandaa [at] cholams [dot] murugappa [dot] com Symphony Mall, Plot No 149, 4th Floor, NH-16, Rudapur,PO: Naharkanta, PS: Balianta, Bhubaneswar - 752101, Odisha
    11 West Bengal Kolkata Indrani Sarkar 3340848600 indranis [at] cholams [dot] murugappa [dot] com Office No-201 & 202 L&T Chambers, 2nd Floor, 16 Camac Street , Kolkata-700017
    West
    12 Chattisgarh, Madhya Pradesh Bhopal Rishikesh Pandey 8103879511 pandeyr [at] cholams [dot] murugappa [dot] com Ward no 25 (Guru Govind Singh Ward), 2nd Floor Simran Tower, Pandri Road, Opp LIC Building, Raipur - 492001
    13 Gujarat Ahmedabad Gurnam Singh Kalkat 9131942472 gurnamsinghkalkatg [at] cholams [dot] murugappa [dot] com Ward no 25 (Guru Govind Singh Ward), 2nd Floor Simran Tower, Pandri Road, Opp LIC Building, Raipur - 492001
    14 Mumbai Andheri Leelabaspark Prajakta Parshuram More 022-40302800 prajaktam [at] cholams [dot] murugappa [dot] com 102 A,Ground Floor, Leela Business Park, Andheri Kurla road,Opp. Airport Road metro station, Marol Pipeline,Andheri (East), Mumbai 400 059
    15 Rest of Maharashtra Pune Sushil Pratap Singh Chauhan 7305509992 sushilPS [at] cholams [dot] murugappa [dot] com 3rd Floor, Wellesley Court, Opp' National Inst. Of Virology Dr.Ambedkar Road, Pune 411001
    North
    16 Delhi, Punjab Delhi Shahabuddin 011-40232970 shahabuddin [at] cholams [dot] murugappa [dot] com Plot No:-39, 2nd Floor, Samyak Tower, Pusa Road Near to Metro Pillar Number 120, Karol Bagh, New Delhi-110005
    17 Uttar Pradesh, Rajasthan Delhi Shahabuddin 05224206969 shahabuddin [at] cholams [dot] murugappa [dot] com Cyber Heights Office Space No. 313, 314 & 315, 3rd Floor, Vibhuti Khand, Gomti Nagar Lucknow - 226010

Level 3:

  • If your query still not resolved within 7 days, then you can mail to the Chief Grievance Officer through gro [at] cholams [dot] murugappa [dot] com

Level 4:

Download Forms

Social Sites

Comments

Tue, 17/01/2023 - 4:43pm — Aditi Mishra (not verified)

Settlement of claim

Dear Sir/Madam,
I had applied my car insurance claim (on accident) amount before 2.5 months, but till date company or local representative is not taking any action/steps, here no one is the responsible person in (Balangir) odisha branch. All are giving hopeless statements like I'm not eligible for claim. every one from cholamandalam ms general insurance showing indifferent attitude and remained salience.
There fore i would like to request the competent authority to look in to the matter and settled my claim as soon as possible.

Mon, 10/10/2022 - 11:44am — Anonymous (not verified)

Amount paid but car insurance renewal copy not sent

I have done payment with your executive on 28-sep-2022 for car insurance renewal, but almost 12 days gone , insurance copy not mailed or sent, i sent number of mails but no response. Please look into this case immediately.

Sat, 19/09/2020 - 1:05pm — Vedamurthy SS (not verified)

Amount paid but insurance card not send

I Paid my Bike insurance amount but Insurance card not send and I continuously called to customer care but phone not received.
I think this company cheated all customers.

Fri, 11/02/2022 - 12:40pm — Amir (not verified)

Payment done and no issues policy

Sir my policy copy is not issue solved my problem and issued my policy and alorad payment done so policy copy sand me mail

Thu, 28/05/2020 - 9:40am — Hukam singh (not verified)

Calem

Call mi

Wed, 04/12/2019 - 12:48pm — Renuka v choudhary (not verified)

Mediclaim

Hospital imerjency a admit in Mumbai Thane 401105 sai baba hospital please contact

Fri, 25/05/2018 - 6:21pm — yashpal (not verified)

payment delaye

Helloo team,
I had applied my total lost payment before 4 month, but till date company not taking any action , pune unit totally unresponsive, no one is there responsible,
All are hopeless and pathetic service by cholamamdlam ms general insurance , everyone is showing attitude on front of me - mr rohan deshmukh (cercil head of pune unit) he is not like for this post,