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Chetak Electric Scooter Customer Care No. 770 908 4000

Updated on Tuesday, 30 June 2026 - 1:58pm
Organization: 
All India Number(s): 
  • 770 908 4000 (For Customer/WhatsApp Support, 9am-8pm)
Website: 
Official Website
iOS App: 
Chetak
Android App: 
Chetak

Email

  • customersupport [at] chetak [dot] com (For Customer Support)

Important Links

Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team .
  • You can cancel your booking anytime before making the final payment .
  • Refund will be intitiated within 5-7 working days to the original payment method .
  • Warranty can be claimed as per company's terms and conditions .
  • For more information, please read .

Office Addresses

Sr No. Office Contact Detail Address
(Bajaj Auto Limited)
1 Registered Office 020-27472851, 020-66106000, 020-66107000, 020-27407000, 020-27406000,

Email: corporatesales [at] bajajauto [dot] co [dot] in,
Fax: 020-27407380		 Mumbai-Pune Road, Akurdi, Pune - 411035
2 Mumbai Office 022-22023626, 022-22025631, 022-22820943,
Fax: 022-22845729		 Bajaj Bhawan, II Floor, 226, Nariman Point, Mumbai - 400021

Social Sites

Parent Article: 
Bajaj Auto Customer Care No. 72198 21111

Comments

Wed, 16/09/2026 - 5:58pm — Hrishikesh Dattatray Vaishampayan (not verified)

Respected Sir, I have

Respected Sir,

I have Bajaj Chetak 2901 numbar is MH08BF5497, yesterday 11/09/2026 my two wheeler some issue. I took my two wheeler in nearest Servicing center of CHIPLUN RAJVANSH BAJAJ CHETK, after 5 hours they tell me that was issue of DC Converter. And that part is not available to our showroom,
I already expenditure of transport charges Rs. 10,000/- Dapoli to Chiplun. And now ther telling me to wait of part delivery upto 10 to 15 days..its very painfull and stressful experience of my life. Thats only one two wheeler I have..

Please see that matter and resolved as early as possible..

Yours Faithfully
Adv. Hrishikesh D. Vaishampayan

Wed, 16/09/2026 - 5:56pm — Hrishikesh Dattatray Vaishampayan (not verified)

Respected sir, I am calling

Respected sir,
I am calling your costomer support team, they inform me about part availability for my Bajaj Chetak 2901 after 10 to 15 days.. I am requesting them to please forword a mail regarding part availability period. But they denied..

Please communicate with me exact period of part availability of my Bajaj Chetak. 2901 so that can easy to me for manage new or old two wheeler for my daily use.. And Also manage loan and emi of your Two wheeler..

Your costomer,
Adv. H. D. Vaishampayan..

Thu, 14/08/2025 - 12:47am — C S Sarang (not verified)

Very poor after sales service

I had brought a chetak EV. Battery not functioning and has been fitted a week before after waiting for one month.
Now again the changed battery is not functioning and the showroom is saying to wait for a new one for 10 days. Proper Complaint registered only after an argument with Manager of the showroom.
Dhruv Tara Bajaj agency at Jhansi.

Wed, 23/04/2025 - 1:31pm — Digambar Dimble (not verified)

Faulty vehicle

Bhangar gadi ahe atta paryant mazya kad Kami Ani shorum lach jast divas ahe faulty gadi ahe

Sun, 20/04/2025 - 7:49pm — Shubhra (not verified)

Arrogant behaviour of sai service manager

Chetak i gave servicing on 19th April 2025. Mahadeo Suryawanshi was service manager for Sai service Kondhwa. Chetak was not washed, not even dust was removed. when i asked that servicing means washing also. the manager gave Arrogant answer stating that they dont have water and washing equipment. Washing is not provided by company for the sai service station. I told them at wagholi or rasta peth service station they wash the vehicle without any compliant so why can't sai service kondhwa can't wash? Labour charges they took Rs. 800. I told that take cherges for washing but dont give vehicle in the same condition as when i left it for servicing. Rude, careless Behaviour of the manager was there.

Mon, 27/01/2025 - 5:43pm — megha nitin wahukar (not verified)

complaint against defective chetak scooter

We have bought new chetak scooter but within two days it stops in the middle of road with trianle sign on dash board we reporte the same to show room but these people are not taking it seriusly and instead passing time by some or other reason how do i deal with it.

Wed, 23/04/2025 - 1:39pm — Digambar Dimble (not verified)

Main battery problem

Detective scooter all parts replace but vehicle is not ok faulty vehicle

Fri, 07/06/2024 - 12:12pm — Ruby (not verified)

Regarding subsidy

Sir I buy chetak scooty in november but I haven't received subsidy till now. Plz look into the matter as you assure for the same withi within 3 months of delivery

Tue, 12/11/2024 - 3:27pm — Anonymous (not verified)

Dear mam and all customer. I

Dear mam and all customer.

I have also purchase E bike but for sale purpose this staff member give multiple offers but after purchase no one take responsibility to complete commitment. Now this chetak team Kolhapur after one month refuse to provide commited accessories and offers.

Very arrogant staff and very bad service provided.

Wed, 27/03/2024 - 9:15pm — Anonymous (not verified)

Backwash service

Coy ka sahi me kiss bhi chij menahibakwas sales aurusase bhi backwash service

Sun, 17/03/2024 - 5:34pm — Harikrishnan (not verified)

Know price

Can you please inform,is techpack coses additional payment in premium model. Then the reverse gear also additional payment

Tue, 03/08/2021 - 5:33pm — vijayanika93

Test

Hello Team,
can you please let me the on road price and range of the scooter?

Fri, 12/01/2024 - 7:49pm — Chanda vyas (not verified)

Gadi ki service bekar hai

Dear sir,
Aap aapki brand ka naam dekar koi bhi scooter sale kr skte ho ye sabhi ko pata hai,chetak s purana rishta hai ye samjh kr li...
But service and performance is not good like old one,I m from coimbatore tamilnadu and we face so many problems in this ev chetak,no service provider is good here,they are not do properly service and solve it,plszz change or cheak with your end,we fill "thaga thaga" with this scooter,no run more than 60/70 k.m after full charge.

Thu, 22/08/2024 - 11:04am — Anonymous (not verified)

Service Center are Very Patetic ( JC Motoplex)

I Agree, Bajaj Must have improve the quality of Service , Chetak Product is Good but dealer are spoiling the brand name like BAJAJ.

Unprofessional staff lack of knowledge falls commitment, Product is getting sell jus because of Bajaj ( Hamra Bajaj) Name, no magic.

Bajaj Management must have to look in Service part as we as Dealer working style, Company must have carryout the surprise visit /Audit.

Tue, 26/09/2023 - 6:36pm — Hiren dhariyani (not verified)

Apki gadi lene se accha pedal

Apki gadi lene se accha pedal chalna chaiye 1 % ki b service nahi he mere pass gadi he band hone k bad ek bar gadi tak lene nahi aaye itne sure call karne k bad b bilkul bakwass services he me toh or b aage complins karunga bilkul bakvass services

Wed, 03/01/2024 - 6:06pm — Deepesh Singhvi (not verified)

Service bakwas h only company ka dhyan sales mai h

Meri gadi Bajaj Chetak mai bhut problem aare h na hi solve ki or na us ke liye koe manger kuch sune ra h bs Hn Hn ker ta h
Sab mai bakwas gadi h chetak Chetak Showroom valo ko