Chennai Bus Stand Enquiry No.

Email

• commercial [at] tnstc [dot] org (For Reservation/Refund Related Queries)

Important Links

• Frequently Asked Questions
• Feedback Form

Cancellation And Refund

• For any query regarding refund, mail at commercial [at] tnstc [dot] org or tnmlcsupport [at] billdesk [dot] com with your OB Reference Number and transaction date.
• For Online reservation related query you can contact at 9513948001 or 7825812626. For bank/Billdesk refund queries, call 044-49076316, 044-49076326.
• You can also fill this Ticket Cancellation Form . E-tickets and m-tickets can be cancelled only up to 1 hour before departure.
• If your bus is cancelled by TNSTC and no alternate bus is provided, send a refund claim letter with original tickets within 15 days of journey to The Deputy Manager (Commercial), SETC, Thiruvalluvar House, No.2, Pallavan Salai, Chennai - 600002.
• For query regarding failed transaction/refund complaints, you can fill this Refund/Transaction Enquiry Form .
• Refund will be credited within 3-5 bank working days to the original payment method. If not received, raise a TDR Request within 30 days and track it using this TDR Status Form .
• For checking ticket status you can fill this Form .

For Billdesk Payment Gateway Queries (Helpdesk, 24x7)

• For queries related to any payment gateway, please call at 7305068045 or mail at support [at] basispay [dot] in .
• For Bank Queries-Billdesk / Helpdesk, you can contact at 044-49076316, 040-49076326 or mail at tnmlcsupport [at] billdesk [dot] com , pgsupport [at] billdesk [dot] com .

Reservation Center Addresses

S.E.T.C. Tamilnadu Outstation Contact Detail

Depot: Chennai Depot 1/2/3
Contact No.: 9445014450

Address

Tamil Nadu State Transport Corporation (TNSTC)
State Express Transport Corporation Tamil Nadu Ltd.,
Head Office, Thiruvalluvar House, Pallavan Salai,
Chennai - 600002.