Chaayos Bazaar Customer Care No. 1800 120 2424

Organization: 
Toll free Number(s): 
  • 1800 120 2424 (Customer Supoort)
All India Number(s): 
  • 931 900 1191 (Whatsapp Support, mon-sat, 11am-6pm)

IVRS Menu

  • Press 1- To place an order.
  • Press 2- To track your order or any other queries.

Emails

  • letstalk [at] chaayos [dot] com (For Customer Support)
  • bazaar [at] chaayos [dot] com (For General Query)

Install App

Return & Refund

  • Customer can lodge return request by mailing at bazaar [at] chaayos [dot] com.
  • If for some reason team are unable to have the item picked up from your
    location, it will be your responsibility to ship the item at the following address:
    • Plot No. 812,
      Phase 5, Udhyog Vihar
      Gurugram Haryana-122016
  • Any return request that is submitted post 7 days of the order being delivered.
  • Once the item has been received at warehouse, tem can process the return/
    exchange.Please note any delivery fees incurred by customer in returning the
    items are atown cost and non-refundable by Chaayos Bazaar. 
  • For more information, please read.

Store Locator

Registered Office

Plot no.382, 100 Feet Road,
Ghitorni, Delhi 110030. 

Social Sites

Comments

Bad experience with Chaayos app

I have ordered tea bags through the Chaayos app on my mobile. The order placement and charging were smooth. However, no one delivered the package even after 4 hours. The status on the app showed that it was ordered. When I click on the track, it displays a message stating that the web page I am looking for does not exist.

When I called customer service, they told me I could not order delivery through the app. Then why did the app take my order and charge the money? By then, I was already disappointed. She offered to cancel my order and told me that it will take 7-8 working days to refund the money!!!

This is not acceptable to me, I am sorry I ordered it through them.