Email
- letstalk [at] chaayos [dot] com (For Customer Care)
Important Link
Return And Refund
- For any query, you can contact to the customer support team .
- You can make a return request by mail at bazaar [at] chaayos [dot] com within 7 days from the date of purchase.
- Your refund will be initiated in the form of Store Credit .
- For more information, please read .
Registered Office
Sunshine Teahouse Private Limited,
382, First Floor, 100 Feet Road, Ghitorni,
New Delhi, Delhi, India - 110030.
Social Sites
Comments
Bad experience with Chaayos app
I have ordered tea bags through the Chaayos app on my mobile. The order placement and charging were smooth. However, no one delivered the package even after 4 hours. The status on the app showed that it was ordered. When I click on the track, it displays a message stating that the web page I am looking for does not exist.
When I called customer service, they told me I could not order delivery through the app. Then why did the app take my order and charge the money? By then, I was already disappointed. She offered to cancel my order and told me that it will take 7-8 working days to refund the money!!!
This is not acceptable to me, I am sorry I ordered it through them.