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CERA Customer Care No. 1800 258 5500

Updated on Monday, 29 June 2026 - 5:51pm
Toll free Number(s): 
  • 1800 258 5500 (For Customer Support)
Website: 
Official Website
iOS App: 
Cera Care
Android App: 
Customer App

Email

  • ceracare [at] cera-india [dot] com (For Customer Care)

Important Links

Regional Offices Contact Details

Sr No. Location City Contact No. Email Address
(Cera Sanitaryware Limited)
1 Delhi Delhi 011-46574105, 011-46574106 delhi [at] cera-india [dot] com 801, Bhikaji Cama Bhawan, Bhikaji Cama Place, New Delhi – 110 066
2 Gujarat Ahmedabad 9033008905, 9033008906 css [dot] ahmedabad [at] cera-india [dot] com 2nd Floor, B Block, The Acropolis Mall, S.G.Highway, Thaltej, Ahmedabad, Gujarat - 380054
3 Gujarat Morbi 7600008729 morbi [at] cera-india [dot] com Ceramic Compound, Near Tajpar Char Rasta, NH 8-A, Morbi 363642
4 Karnatka Bengaluru 080-42123295 css [dot] bangalore [at] cera-india [dot] com 1st & 2nd Floors, Axis Samriddhi, No.12, 15th Cross, J P Nagar, 4thPhase, 100 Feet Ring Road, Near Dalmiya Signal, Bengaluru 560078
5 Kerala Kochi 0484-4052213, 0484-2365440 cochin [at] cera-india [dot] com 1st Floor, Bay Pride Towers & Mall, Door No.40/1818C-C5, Marine Drive, , Kochi, Kerala - 682031
6 Kerala Kozhikode 0495-4012525 calicut [at] cera-india [dot] com 29/1275, "Payyeri House" MLA Road, Kottooli P.O, Kozhikode 673016
7 Kerala Thiruvananthapuram 0471-3512056 trivandrum [at] cera-india [dot] com 1st Floor, SFS Pyramid, TC 97/2139(97) Near MGM School, Thampuran Mukku, N H Bypass Karimanal PO, Thiruvananthapuram, Kerala-695583
8 Madhya Pradesh Indore 9826644555 - Office No. 205, Princess Business Skyline,Agra-Bombay Road, Sheetal Nagar,Scheme No.54, Vijay Nagar, , Indore, Madhya Pradesh - 452011
9 Maharastra Mumbai 022-40116070 mumbai [at] cera-india [dot] com 7 & 8, Woodrow Building, Veera Desai Road, Andheri (West) Mumbai 400053
10 Maharastra Pune 020-25650054   Plot No. 490/B, CTS No. 1115, Bhamburda, Ganesh Khind Road, Pune 411005
11 Tamil nadu Chennai 044-48649884, 044-48609885 chennai [at] cera-india [dot] com 10 Square Mall, 2nd Floor, West Wing, 100 Feet Road, #64 Jawaharlal Nehru Road, Koyambedu, Chennai, Tamil Nadu-600107
12 Telangana Hyderabad 7229073737 hyderabad [at] cera-india [dot] com Plot # 643, 3rd & 4thFloor, Mytri Heights, Adjacent Madhapur Metro Station, Road # 36, Jubilee Hills, Hyderabad, Telangana - 500033
13 West Bengal Kolkata 033-22850130 css [dot] kolkata [at] cera-india [dot] com Tirumala 22, Unit - 3A, 3rd Floor, 22 Topsia Road (East), Kolkata, West Bengal - 700046

Return/Refund/Cancellation And Warranty

  • For any query/complaint, you can contact to the customer support team
  • You can cancel your order within 24 hours of placing it
  • You can make a return/exchange request within 15 days of delivery .
  • Refund will be initiated within few days to the original payment method .
  • You can fill this Warranty Registration Form or it can be claimed as per company's terms and conditions .

Global Offices

Office Addresses

Sr No. Office Contact No. Email Address
(Cera Sanitaryware Limited)
1 Registered Office  02764-243000, 02764-242329 kadi [at] cera-india [dot] com 9, GIDC Industrial Estate, Kadi, Dist.Mehsana, North Gujarat, , Mehsana, Gujarat - 382715
2 Corporate Office 079-49112222 marketing [at] cera-india [dot] com 7 & 8 Floor, B Wing, Privilon, Ambli BRTS Road, Iskcon Cross Rd, Ahmedabad, Gujarat 380059

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