Castrol Toll free No. 1800 209 9800

Organization: 
Toll free Number(s): 
  • 1800 209 9800 (General Enquiry)
  • 1800 223 733 (Customer Care)
  • 1800 222 100 (For Support/Queries)
  • 1800 209 8100 (For Technical Enquiry)
All India Number(s): 
  • 022-6698 4100 (General Enquiry)
  • 022-6783 9800 (For Technical Enquiry)

Emails

  • customercare [dot] india [at] castrol [dot] com (General/Product recall/Sales Enquiry)
  • technicalservices [dot] india [at] castrol [dot] com (Technical Enquiry)

Regional Offices

Location Phone No. Address
New Delhi 011-43391900 5th Floor, East Tower,
Bhishmapitamah Marg,
Pragati Tower, NBCC Bldg.,
Lodhi Road,
New Delhi 110 003
Fax : 011-24365028
Kolkata 033-66248200
033-66248201
Dunseri House,
1st floor, 4 A, Woodburn Park,
Kolkata - 700 020
West Bengal
Fax : 033-2800389
Chennai 044-42198899 Rayala Towers,
5th Floor, 781 - 785,
Anna Salai, Chennai 600 002,
Tamil Nadu
Fax : 044-28591226

Regional Customer Services Centre India

Locations Mumbai
Telephone 022-61708176
022-61708223
Email pgo [dot] india [at] castrol [dot] com

Manufacturing Plants

Location Phone No. Address
Paharpur 033-24391285 P - 7 Paharpur Siding Road,
Kolkata 700 088
Fax: 033-24397011
Patalganga 02102-250654 A-8/A-14 MIDC,
Patalganga Industrial Area,
P.O. Rasayani, Pin - 410207
Dist. Raigad ( Mah)
Fax : 02192-250171
Silvassa 0260-6548910 Survey No.374/2, Village Saily,
Saily - Rakholi Road,
Dadra & Nagar Haveli (U.T.),
Pin 396 230
Fax : 0260-2640139

Workshop Locator

Registered Office

Castrol India Ltd.
Technopolis Knowledge Park,
Mahakali Caves Road, Andheri
(East) Mumbai 400093 Maharashtra

Social Sites

Comments

Very poor behaviour of interacting with customer

To whom it may concern

Sir/Madam
With due respect ,
My name is Raja Jyrwa from Shillong ,Meghalaya
Castrol is one of the very top international brand and yes indeed we are very happy and satisfied with the lubricants and all the products of Castrol.
The only thing cocerns me are the Staff of your castrol company in Shillong give an act of racism whatever meeting are called only few people attend it because of the budget i guess while the company is giving a good facilities for the promotion of the product but the staff of the Shillong Castrol are very cheap their behaviour is just like a police officer.
Just because we are from Northeast and we are Minority it doesnt mean that we dont have money. First of all teach good manners to your staffs from Shillong or else all the Garage Union will ignore themselves to buy and refer the castrol company.
Yesterday I attended one meeting of castrol company in Demseniong side and simply i raised a request on behalf of my mechanic friends but the question raised by me was unfulfilled and no response from the incharge that was present in the said location which was very disrespectful and one more thing it is Castrol company meeting and it was held in a very cheap and corner area inside a godown jus because the invitees were Mechanics.please next time it should not happen like this kind of intolerance or else the company will be very down if it does satisfy the needs of the mechanics and the Garage owners.
Thanking you
Raja Jyrwa
Jyrwa Motors lawmali,Shillong