Castrol Customer Care No. 1800 209 8100

Organization: 
Toll free Number(s): 
  • 1800 209 8100 (For Customer Care)
  • 1800 222 100 (For Customer Support)
  • 1800 223 733 (For Support)
  • 1800 209 9800 (For Alternate Support)
All India Number(s): 
  • 022-7177 7111 (For General Enquiry)
  • 022-6783 9800 (For Fast Scan Query)

IVRS Menu : 1800 209 8100/ 1800 209 9800

  • Press 1: For Fast Scane IVR
  • Press 2: For Other Sells IVR
  • Press 3: For General Issue

Emails

  • customercare [dot] india [at] castrol [dot] com (For General Enquiry)
  • grievance [dot] officer [at] bp [dot] com (For Grievance Officer)

Important Link

Regional Offices

Sr. No. Location Contact Address
1 New Delhi 011-69275700,
Fax: 011-69275701
Level 7, DLF Centre, Sansad Marg, Connaught Place,
New Delhi - 110001
2 Kolkata 033-66248200,
033-66248201,
Fax: 033-2800389
Dunseri House, 1st floor, 4 A, Woodburn Park,
Kolkatta-700 020 West Bengal
3 Chennai 044-46549300 Level 10, Prestige Palladium Bayan, No:129-140,
Greams Road, Chennai-600006 Tamil Nadu

Manufacturing Plants

Sr. No. Location Phone No. Address
1 Paharpur 033-24391285,
Fax: 033-24397011

P-7 Paharpur Siding Road, Kolkatta 700 088 

2 Patalganga 02102-250654,
Fax: 02192-250171
A-8/A-14 MIDC, Patalganga Industrial Area, P.O.
Rasayani, Pin-410 207 Dist. Raigad ( Mah)
3 Silvassa 0260-6548910
Fax : 0260-2640139
Survey No.374/2, Village Saily, Saily-Rakholi Road,
Dadra and Nagar Haveli (U.T.), Pin 396 230

Registered Office

Castrol India Ltd.
First floor, B wing, Technopolis Knowledge Park,
Mahakali Caves Road, Andheri (East)
Mumbai 400093 Maharashtra
Contact: 022-71777111
Email: technicalservices [dot] india [at] castrol [dot] com

Social Sites

Comments

Very poor behaviour of interacting with customer

To whom it may concern

Sir/Madam
With due respect ,
My name is Raja Jyrwa from Shillong ,Meghalaya
Castrol is one of the very top international brand and yes indeed we are very happy and satisfied with the lubricants and all the products of Castrol.
The only thing cocerns me are the Staff of your castrol company in Shillong give an act of racism whatever meeting are called only few people attend it because of the budget i guess while the company is giving a good facilities for the promotion of the product but the staff of the Shillong Castrol are very cheap their behaviour is just like a police officer.
Just because we are from Northeast and we are Minority it doesnt mean that we dont have money. First of all teach good manners to your staffs from Shillong or else all the Garage Union will ignore themselves to buy and refer the castrol company.
Yesterday I attended one meeting of castrol company in Demseniong side and simply i raised a request on behalf of my mechanic friends but the question raised by me was unfulfilled and no response from the incharge that was present in the said location which was very disrespectful and one more thing it is Castrol company meeting and it was held in a very cheap and corner area inside a godown jus because the invitees were Mechanics.please next time it should not happen like this kind of intolerance or else the company will be very down if it does satisfy the needs of the mechanics and the Garage owners.
Thanking you
Raja Jyrwa
Jyrwa Motors lawmali,Shillong