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Castrol Customer Care No. 1800 209 8100
Updated on Saturday, 18 July 2026 - 3:04pm
Email
Organization:
Castrol India Toll free Number(s):
- 1800 209 8100 (For Customer Support)
- 1800 222 100 (Alternate Customer Support)
- 1800 223 733 (For Contact Support)
- 1800 209 9800 (Alternate Contact Support)
All India Number(s):
- 022-7177 7111 (For General Enquiry)
- 022-6783 9800 (For Fast Scan Query)
Website:
Official Website IVRS Menu : 1800 209 8100 / 1800 222 100 / 1800 223 733 / 1800 209 9800
- Press 1: For general issues
- Press 2: For Fastag self ivr
- Press 1: For account or passwoard related queries
- Press 2: For app registration or login issues
- Press 3: For fastag assistance report
- Press 4: For assistance on scanning coupons scanning coupons
- Press 3: For other self ivr
- Press 1: For fast lane app related issues
- Press 2: For technical issues in fast lane
- Press 3: For sponsorship
- Press 4: For CIL issues
- Press 5: For digi claim
- Press 6: For Turfview related queries
- Press 7: For sarathi mitra
- Press 8: For eklavya
- Press 0: Speak to a customer support executive
- customercare [dot] india [at] castrol [dot] com (For Customer Care)
Important Links
To Buy Online
- You can buy Castrol products online through Amazon .
Zone Wise Regional Offices Contact Details
| Sr No. | Location | Contact No. | Address (Castrol India Limited) |
|---|---|---|---|
| 1 | Maharashtra | 180002098100, 022-71777111 , 022-67839800 |
First floor, B wing, Technopolis Knowledge Park, Mahakali Caves Road, Andheri (East) Mumbai 400093 Maharashtra |
| 2 | New Delhi | 011-69275700, Fax: 011-69275701 |
Level 7, DLF Centre, Sansad Marg, Connaught Place, New Delhi - 110001 |
| 3 | West Bengal | 033-66248200, 033-66248201, Fax: 033-66248203 |
Dunseri House, 1st floor, 4 A, Woodburn Park, Kolkata-700020 West Bengal |
| 4 | Tamil Nadu | 044-46549300 | Level 10, Prestige Palladium Bayan, No:129-140, Greams Road, Chennai-600006 Tamil Nadu |
Manufacturing Plants Contact Details
| Sr No. | Location | Contact No. | Address (Castrol India Limited) |
Fax No. |
|---|---|---|---|---|
| 1 | Paharpur | 033-24391285 |
P-7 Paharpur Siding Road, Kolkata 700088 |
033-24397011 |
| 2 | Patalganga | 02102-250654 |
A-8/A-14 MIDC, Patalganga Industrial Area, P.O. Rasayani, Pin-410207 Dist. Raigad ( Mah) | 02192-250171 |
| 3 | Silvassa | 0260-6548910 |
Survey No.374/2, Village Saily, Saily-Rakholi Road, Dadra & Nagar Haveli (U.T.), Pin 396230 | 0260-2640139 |
Registered Office
Castrol India Ltd.
First Floor, B Wing,
Technopolis Knowledge Park,
Mahakali Caves Road, Andheri (East)
Mumbai 400093, Maharashtra
Contact No.: 022-6698410
Email: technicalservices [dot] india [at] castrol [dot] com
Fax No.: 022-66984101
Comments
Very poor behaviour of interacting with customer
To whom it may concern
Sir/Madam
With due respect ,
My name is Raja Jyrwa from Shillong ,Meghalaya
Castrol is one of the very top international brand and yes indeed we are very happy and satisfied with the lubricants and all the products of Castrol.
The only thing cocerns me are the Staff of your castrol company in Shillong give an act of racism whatever meeting are called only few people attend it because of the budget i guess while the company is giving a good facilities for the promotion of the product but the staff of the Shillong Castrol are very cheap their behaviour is just like a police officer.
Just because we are from Northeast and we are Minority it doesnt mean that we dont have money. First of all teach good manners to your staffs from Shillong or else all the Garage Union will ignore themselves to buy and refer the castrol company.
Yesterday I attended one meeting of castrol company in Demseniong side and simply i raised a request on behalf of my mechanic friends but the question raised by me was unfulfilled and no response from the incharge that was present in the said location which was very disrespectful and one more thing it is Castrol company meeting and it was held in a very cheap and corner area inside a godown jus because the invitees were Mechanics.please next time it should not happen like this kind of intolerance or else the company will be very down if it does satisfy the needs of the mechanics and the Garage owners.
Thanking you
Raja Jyrwa
Jyrwa Motors lawmali,Shillong