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Carrier Midea AC Customer Care No.
Updated on Tuesday, 16 June 2026 - 12:55pm
Email
Company Name:
Carrier Midea India Private Limited Toll free Number(s):
- 1800 103 3333 (For Customer Support, Carrier, 8am-8pm)
- 1800 419 3333 (For Customer Support, Midea, 8am-8pm)
- 1800 3000 0011 (Alternate Customer Support For Midea)
- 1800 3011 1111 (Alternate Customer Support For Carrier)
All India Number(s):
- 96503 63131 (For Whatsapp Support)
Website:
Official Website
Website:
For Shop Android App:
iOS App:
IVRS Menu:
Select your preferred language
- Press 1: If you are a customer
- Press 1: To book a service request
- Press 2: To know the status of your existing request or for any other inquiry
- Press 2: If you are dealer
- mideacare [at] carriermidea [dot] com (For Midea Customer Care Related Query)
- carriercare [at] carriermidea [dot] com (For Carrier Customer Care Related Query)
- support [at] cmiestore [dot] com (Customer Support For Online Orders)
Important Links
Branch Offices Contact Details
Cancellation And Refund
- For any query related to cancellation/refund, you can contact at 18001033333 or mail at support [at] cmiestore [dot] com .
- You can cancel your order before it is shipped. Once the order has been shipped, cancellation is not possible.
- Refund will be initiated within 7-10 working days after the order is marked as cancelled.
- For more information, please read .
Parent Article:
Comments
request a full refund for a split AC unit and compensation for d
Dear Customer Support Team,
I am writing to formally request a full refund for a split AC unit and compensation for damages caused by poor service and improper installation.
We purchased the AC on April 26, 2026, from xxxxxxxxxs (Bill No. xxxxx). The service center delayed installation until after May 5, 2026, and demanded excessive charges for accessories, a stand, and visiting fees. Following installation, the AC was not properly filled with gas. After numerous calls, a technician finally refilled it a week later.
Subsequently, the water drain pipe leaked due to an improper socket connection. It took a week for a technician to repair it, but the problem has since recurred. When we contacted the technician, he demanded a ₹600 visiting charge, despite the seller explicitly stating at the time of purchase that the product includes a one-year warranty with free service and no visiting charges. Furthermore, our service complaints were repeatedly closed by the service center without resolution or OTP verification.
On July 23, 2026, we lodged a new complaint with customer care regarding the water drainage and gas issues. Although we were assured a resolution within 72 hours, more than 120 hours have passed with no response.
Due to the persistent water leakage from the AC, our LED TV has short-circuited and been damaged. Because of this continuous harassment and defective service, we are returning the product.
Please arrange for an urgent pickup of the AC unit. We request a full refund for the AC and full compensation for the damaged LED TV. If this matter is not resolved immediately, we will take legal action through the Consumer Court.
No response on Carrier AC service requests
Wanted the AC serviced. Called toll free raised a request on 29th june 26. No technician Called or visited. Been calling toll free for 10 days. They provided Service centre manager's number Aved. He isn't answering calls. Called toll free. They raised complaint. Still no response. After 10 days Service centre cancelled my txn with reason "phone not reachable " Called toll free again . Then raised new Service request. Again within 5 min Service centre cancelled the request with reason "customer change appointment more than 3 times" technician or anyone isn't even calling me. Highly unprofessional and pathetic service by carrier midea. Not even a service request gets attended. Emailed to carrier mideast id's but still no response. Does carrier midea want customers to rely upon local Services? Haven't seen such pathetic, worst Services from any AC companies. Does customer issues concern any of you?
TO WHOM IT MAY 'NEVER' CONCERN at Carrier AC
This mail is about my utter disappointment, disillusionment with the standards of Carrier company.
I simply wanted to get my Carrier windows AC serviced, so I registered a service request directly with the company. Why? In hope of a reasonable, professional standard of service.
Carrier's service partner - SK Enterprises - the third party vendor you've contracted to do the after-sales service are just a bunch of incompetent slackers, liars and rude people who have no accountability and professionalism towards customers.
To start with - there's NO communication/ notification from either Carrier or Service center at any point of time, no service ID/ no time estimate etc. given via Call/ SMS or WhatsApp. None.
So one is supposed to just wait. Clueless as to when the service would take place.
May 1, Friday - I registered a request.
May 2, Saturday - Technician named 'Manjeet' came in the evening unannounced. He only ran the AC for 5 mins and said AC needs 'gas' but they have 'no gas'. He said - someone else would come the next morning to do the job and left (See attached)
That someone is yet to come. Today is Wednesday, 6th May.
From Sunday to this day, I've been calling and following up with everybody from Carrier helpline (complaint no. XXX) to service center guys because Carrier helpline asked me to follow up with the service center manager for update.
Why? Why it is customer's job to follow up with your service guy? Isn't that your job?
Service center manager - Monish (94578XXXXX) - this number is dead, there is never any response.
Only after raising complaints with Carrier helpline, I received a call from Muneer - another technician who only gave false assurances. And since, I've called and followed up with everyone from Muneer (95038XXXXX) to Moin (91056XXXXX) to Afzal (Afzal spoke very rudely) who all have just passed the buck.
Your service partner has no system, no planning to respond to service requests. Their modus operandi is to fool the customer by creating false impressions. Customers are really only at the mercy of their irresponsible behaviors.
As a company, if you're not aware of your service partner's negligent behavior, you're to blame yourself.
Is this why I chose Carrier service over the local AC service guys who are far more reliable in comparison?!
This is not what I expected to get from Carrier itself.
So I told the last guy I spoke with - Afzal (the rude guy) - to cancel my service request. I don't want my AC serviced anymore.
I'll dump it and purchase a new one. It won't be anything Carrier ever again.
You guys are good riddance.
carrier - you are not servicing my complaint from past 10 days
carrier - you are not servicing my complaint from past 10 days. I make calls, sent emails still no response and no action. I wanted to inform the community also as how carrier AC is denynig services, repairs. really frustrated and humiliated with these company of unprofessional and unethical practices.
Urgent Complaint Regarding Delayed Service Request
I booked a service request on 21 July, but no technician has been assigned or visited yet.
I have also contacted your toll-free customer care three times. Each time, I was informed that my complaint had been escalated on a high-priority basis. However, despite these assurances, no service has been provided so far.
This delay is unacceptable and has caused significant inconvenience. I request that you arrange for a technician to visit as soon as possible and resolve this issue without any further delay.
Final Notice: Defective Carrier AC & Deficient Service – Immedia
प्रिय कैरियर एसी कस्टमर केयर टीम,
मैं, Rohit Singh, आपको यह अंतिम नोटिस जारी कर रहा हूं। मैंने लगभग 10 अप्रैल 2026 के आसपास फ्लिपकार्ट से कैरियर एसी खरीदा था। खरीद के तुरंत बाद ही यह एसी ठीक से कार्य नहीं कर रहा है — इसमें बिल्कुल भी कूलिंग नहीं हो रही है और कम्प्रेसर कुछ ही समय में बंद हो जाता है।
मैंने इस समस्या को लेकर कई बार आपके कस्टमर केयर और सर्विस टीम से संपर्क किया, लेकिन हर बार केवल आश्वासन दिया गया और कोई भी प्रभावी कार्रवाई नहीं की गई। न तो कोई सर्विस विजिट की गई और न ही समस्या का समाधान किया गया।
आपकी इस प्रकार की लापरवाही, गैर-जिम्मेदाराना व्यवहार और बेहद खराब सर्विस क्वालिटी उपभोक्ता अधिकारों का स्पष्ट उल्लंघन है। ग्राहकों को बार-बार गुमराह करना और शिकायतों को बिना समाधान के लंबित रखना अत्यंत आपत्तिजनक है।
मैं आपको सूचित करना चाहता हूं कि मेरे पास सभी कॉल रिकॉर्ड्स और संपर्क के प्रमाण उपलब्ध हैं, जिन्हें आवश्यकता पड़ने पर प्रस्तुत किया जाएगा।
अतः आपसे अंतिम बार अनुरोध/निर्देश है कि:
मेरी एसी की समस्या का तत्काल और निःशुल्क समाधान किया जाए, अथवा
आवश्यक होने पर यूनिट का रिप्लेसमेंट प्रदान किया जाए
अन्यथा, मुझे बाध्य होकर आपके विरुद्ध उपभोक्ता फोरम में औपचारिक शिकायत दर्ज करनी पड़ेगी, जिसमें मैं मानसिक परेशानी, समय की बर्बादी एवं आर्थिक नुकसान के लिए क्षतिपूर्ति (compensation) की भी मांग करूंगा।
इस नोटिस को अंतिम अवसर के रूप में लिया जाए।
कैरियर एसी के साथ मेरा अनुभव बेहद खराब रहा है।
खरीद के बाद से ही प्रोडक्ट में समस्या है और सर्विस टीम की ओर से कोई संतोषजनक समाधान नहीं मिला।
बार-बार शिकायत करने के बावजूद केवल आश्वासन दिया गया, लेकिन समस्या जस की तस बनी हुई है।
मेरी सलाह है कि खरीदने से पहले सर्विस क्वालिटी के बारे में अच्छी तरह जांच-पड़ताल जरूर करें।
धन्यवाद,
Rohit Singh
Dishwasher Service under warranty period
Since last 1 Month I have been calling customer care personal to get my dishwasher repaired,which is hardly 8 months old on this date.Service person came twice once he break opened the machine cable and 2ndtime to replace it.The problem is he is not aware of the product and dishwasher is not working till now.Service number provided by the company in the form of text message along with mobile number is totally different than the person who gives service.This in reality is a GREAT CONCERN of SECURITY problem.Today just few minutes back I called the service person mobile number and he is least bothered to attend my call.Wrote Emails to the head and all higher authorities No Reply OR action taken.DONT BUY the proof Midea Company ever...
Extremely Unprofessional Service Over a Month Without AC
Tired with their 'service'
My 3-year-old Carrier AC started showing an E1 error, and I raised a complaint on 12th May.
Since then, it's been an absolute nightmare dealing with both the Carrier Indore service centre and the technician, Atif assigned to my case.
Despite repeated follow-ups, it took nearly 20 days just to get the AC looked at. I was forced to purchase an AMC worth ₹5,100, and was even told by the technician that if I paid ₹1,000 extra, he could fast-track the repair to happen the very next day. I initially agreed, but he kept making excuses every single day like "I’ll come tomorrow", and eventually never delivered on that promise. So I did not end up paying the extra amount.
When the technician finally came, I requested him three times to check the outdoor unit PCB, but he insisted the problem was with the indoor unit PCB. Based on his recommendation, we replaced it, only to find out that it was not the issue at all. He eventually replaced the outdoor PCB, but even after that, the E1 error kept coming back within a couple of days.
As of today, over a month later, my AC is still not functioning correctly. The technician no longer takes our calls, and the service center is equally irresponsible — they either don’t pick up, or say "we’ll call back in 10 minutes" and never do.
On top of that, I have still not received an AMC receipt, despite multiple requests via call and WhatsApp. I’ve already spent over ₹12,000 in repairs, AMC, and accessories in the last year, and all I have to show for it is a non-working AC and endless frustration.
WORST SERVICE EVER
I complain regarding my No Cooling and Pre-Maintenance issues under AMC; however, both declined to attend the complaint.
The service center team and is not responding for month,
This type of service i ever never seen , they will took one month for a part, no body responding properly,
The carrier team should close this type of worst SERVICE CNTER, AND Carrier should close the manufacturing of AC .
pathetic service done by carrier service team
writing This message to inform the company I faced very pathetic service from the carrier service team (cool service calicut unit) I am using 6 carrier split ac in my 3 shops, i have faced a major service mistake issue at my nadapuram store ( DESIGN BOUTIQUE). I bought an amc from calicut cool service. I always buy AMC every year to protect all my ac.This time service guy ( ashwin ) came on 19/03/25 and service my 2ac.after his service the very next day water leakage issue detected in 1ac.the 2nd ac not working!!! I checked and found a major connection issue while he serviced!!! image attached with this mail. Please check ! high chance to get electric shock.i informed ashwin and carrier service team regarding this critical issue but they did not take this issue seriously. After 67 days till my issue is not solved,they keep telling me that they will come and solve asap.they are fooling me for the last 67 days,customers not able to stay at my store because of the heat my sale was dropped. My store both AC has not worked for the last 67 days! .all happened only because they were not resolved my issue.Is this kind of service providing a reputed brand called carrier ? How can I buy a carrier product in the future with trust ? How can i suggest carrier to someone trustfully ? never expected this type of irresponsible service from a reputed brand.i request you to take necessary action against this type of people. this kind of service will damage this company image very badly and please resolve my issue asap.i am expecting a proper reply from your side
Don't purchase CARRIER AC THEY ARE FRAUD
प्रिय कैरियर एसी कस्टमर केयर टीम,
मैं आपको अपनी एसी सर्विस इश्यू के बारे में लिख रहा हूं। मैंने अप्रैल/मई 2022 में एक कैरियर एसी खरीदा था। इसके बाद, मैंने 6 महीने बाद एसी की सर्विस के लिए कॉल किया था, लेकिन कोई भी व्यक्ति नहीं आया।
मेरी आखिरी शिकiयत 27 अप्रैल 2023 को दर्ज की गई थी, जो अभी तक हल नहीं हुई है। आपने मेरी शिकायत को बिना समाधान किए बंद कर दिया है। मैं अभी भी अपनी एसी की सर्विस का इंतजार कर रहा हूं।
मैं आपको यह भी बताना चाहता हूं कि 14 अप्रैल 2025 को मैंने लगभग 12:25 बजे कॉल किया, जिसे प्रदीप कौर ने उठाया और 30 मिनट के बाद मुझे टीएल के पास ट्रांसफर किया गया। टीएल श्री प्रसाद ने मुझे आश्वासन दिया कि समस्या का समाधान किया जाएगा और मुझे कॉल बैक किया जाएगा, लेकिन आज तक मुझे कोई कॉल नहीं आया। मेरी कॉल 50 मिनट लगभग चली जिसमें में 35 मिनट होल्ड पर था।
आज फिर से मैंने लगभग 8:32 बजे कॉल किया, जिसे राजन ने उठाया और मुझे फिर से गुमराह किया गया। अगर आप अपने ग्राहकों को गमराह करेंगे, तो आप निश्चित रूप से हमें खो देंगे।
यह आपकी गलती है, इसलिए मैं आपसे अनुरोध करता हूं कि मेरी एसी सर्विस का मुद्दा निःशुल्क हल किया जाए। अगर मेरी समस्या का समाधान नहीं किया जाता है, तो मैं उपभोक्ता फोरम में जाने के लिए मजबूर हो जाऊंगा।
धन्यवाद,
नवीन कुमार गर्ग
Very Poor Service Experience Under AMC
I personally reached out to the assigned service engineers regarding my No Cooling and Pre-Maintenance issues under AMC; however, both declined to attend the complaint. Upon contacting representatives.
Carrier Area Manager, were unsuccessful as my calls were blocked, and no response was received from alternate numbers.
This continued lack of service and accountability is deeply concerning, particularly given that my unit is covered under a valid AMC.
Regarding service center work
I am writing to express my dissatisfaction with the service provided by your center. I scheduled a service appointment for my air conditioner on , 08Aug2024 despite repeated follow-ups, the service has yet to be completed.
The delay has caused significant inconvenience, particularly given the current weather conditions. I request an immediate resolution to this issue and a clear timeline for when I can expect the service to be completed.
Please address this matter urgently and provide a prompt response.
Very pathetic service
Dear carrier team,
Please refer service request no in subject line technician has visit on 29/july/24 for complaint no - XXXXX without proper resolution and checking the AC they have left told that we will visit tomorrow again.
After that I have called multiple time to you local service provider from bahadurgarh he have refused to visit on 30/july/24 as per his confirmation given on last visit day 29/july/24 now not even picking call as well.
Issue was there for water leakage from ac indoor points after visit of tecnician ac is not even cooling now.
Then I have registered a complaint against on 30/july/24 with complaint no - XXXXX but till time I have not received any call from your side and still waiting for resolutions.
At the time of purchase of this AC I have paid extra payment with an amount of INR XXX/- for extended warranty offer 1 year + 4 year warranty as confirmed by dealer and tecnician who visit for installation, bills for same purchase and installation are available with me.
Your local service provider has refused that there are no any offer with them as mentioned above in mail for extended warranty.
Even at the time of visit on 29/july/24 they have took a payment of XXX/- rupees digital proof available with me but no any invoice has been provided by them.
Please look into this matter and resolve as soon as possible customer is suffering with problem but your team is not cooperating with us.
Worst AC service Providers
I bought a new AC just days back and it started failing with Error E1
I request the technician visit and he told that the PCB is broken and a new need to be installed.
Post that no action/ update has been since 4 Days.
Neither they are helping nor providing resolution.
Very poor and ill- Staff with no technical help, just playing push push games.
Very worst Company even.
Never recommend anyone to buy any products from this organization.
Worst ac service
Worst ac service by carrier technician Sachin .During service he damaged the pcb.Very bad experiance.
Very worst service
My Midea split Inverter is under AMC and it's not working from last 40 days and I had called multiple times to midea costomer care but they are still not able to resolve my issue.
Whenever I call them they give a new excuse with a new day.
ACC repair
Hi sir
I am BHAGWANT SINGH from Patiala (Punjab).my ACC is not working please provide your technician contact number only mobile number.
AC issue
I purchased 2 Carrier ACs in 2019 from Ideal Home Appliances showroom in Trivandrum. Since then i have been experiencing many issues with the product. One of them replaced in a month time. The second one now having issues, and not functioning. the local service partner claims that the board got damaged and needs to be replaced. I have other ACs ( Vedeocon, Voltas etc..) functioning more than 8 years without any problem. I still can't digest that the board got damaged in 3 years and the replacement cost around Rs. 12,000/-. need to know the following:
1. What's the reason of the damage?
2. What's guarantee that the issue will not occur again?
I asked this question to the local service partner, but they have no clue.
carrier ac after installation no running
AFTER ONE MONTH AC NO RUNNING 2 TON AC CARRIER
SERVICE VERY BAD
TECHNICIAN UNKNOLEGBLE PERSON IN HIS AGENCY
Worst After Sales Services
Hi, I have purchased a washing machine (MWMFL070HEF) from FLIPKART. My order number was OD222291132316888000.
As per the listing of the products on FLIPKART, installation was to be done immediately after the delivery of the product. Even after 7 days of delivery of the product, installation and demo is pending.
As per the product booklet if the installation is done by any unauthorised person, any kind guarantee/ warranty will not be valid. So I am unable to use the product and the benefit.
If your company is incompetent to provide the after sales services, should stop selling the products and fooling the people.
MIDEA Deficiency in Service
1. I purchased an RO Water Purifier of Midea on 28 September 2018, bearing Model Number
MWPRO080A16 (copy of Affixed Sticker and Bill of Sale Attached).
2. After the initial installation by your service representative, the RO Water Purifier was never
serviced/ attended to despite raising several service requests (For Free Service and For Paid
Service both) through the reseller and directly on the company website. The same can be verified
from the records maintained by your company.
3. Now the quality of water has deteriorated to that extent that it is no longer consumable or
potable. I have not exercised the option of going in for service through a third-party vendor till now
but in the absence of any response from you, I am being constrained to exercise that option.
4. Please treat this communiqué as the final request in this regard for providing me the promised
‘Free-Service’ failing which, I shall be forced to explore legal options for the deficiency in services.
Iam from Gwalior m.p.
Iam from Gwalior m.p. India.and I purchased carrier midea washing machine from flip kart .
Carrier midea washing machine repair
My carrier midea 8kg washing machine tub is leaking .I want urgent solution for this problem.pls help me.
Washing machine Repair contact number in mumbai
My home midea washing machine of 6.5kg i want contacts number of service to check machine because Urgently Check machine is Shock to my hands.not work properly. Contact me on e-mail or give me service repairs man number