Home › B › BSES Rajdhani Power Customer Care No.

BSES Rajdhani Power Customer Care No.

Updated on Monday, 17 November 2025 - 10:29am
Organization: 
Toll free Number(s): 
  • 19123 (For Helpline, 24x7)
All India Number(s): 
  • 011-4951 6707 (For Contact/Emergency Support)
  • 88009 19123 (For WhatsApp Support)
  • 95550 10022 (For Reporting Power Theft)
Website: 
Official Website
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BRPL POWER App
Android App: 
BRPL POWER App

IVRS Menu: 19123

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  • Press 1: For new connection
  • Press 2: For information on our other services
  • Press 9: To talk to a customer service representative

Email

  • brpl [dot] customercare [at] reliancegroupindia [dot] com (For General Support)
  • brpl [dot] customercare [at] bsesdelhi [dot] com (For General Query)

Important Links

Digi Seva Kendra Offices Contact Details

Sr No. Digi Seva Kendra (DSK) Serving Division Contact No. Address
(BSES Bijli Digi Seva Kendra)
1 Nehru Place Alaknanda 011-49107982 33 KV Grid Sarai Julena, Adjacent to Sukhdev Vihar Metro Station, New Delhi 110025
2 Nehru Place Nehru Place 011-49107982 33 KV Grid Sarai Julena, Adjacent to Sukhdev Vihar Metro Station, New Delhi 110025
3 Nehru Place Nizamuddin 011-49107982 33 KV Grid Sarai Julena, Adjacent to Sukhdev Vihar Metro Station, New Delhi 110025
4 RK Puram Hauz Khas 011-49107441 33 KV Grid, Near Sewa Sadan, West Block, SEC-1 R.K Puram, New Delhi - 110066
5 RK Puram R.K. Puram 011-49107441 33 KV Grid, Near Sewa Sadan, West Block, SEC-1 R.K Puram, New Delhi - 110066
6 Saket Saket 011-49107593 33 KV Grid, BSES Adchini New Delhi-11016
7 Vasant Kunj Vasant Kunj 011-49107507 Near Sector A, Pkt C, Opposite D-1, Vasant kunj New Delhi 110070
8 Paschim Vihar Mundka 011-49107457 Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063
9 Paschim Vihar Nangloi 011-49107457 Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063
10 Paschim Vihar Punjabi Bagh 011-49107457 Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063
11 Dashrath Puri Palam 011-49107395 BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
12 Dashrath Puri Dwarka 011-49107395 BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
13 Maya Enclave Janakpuri 011-49107520 Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064
14 Maya Enclave Tagore Garden 011-49107520 Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064
15 Vikaspuri Mohan Garden 011-49207152 BSES Janakpuri District Centre Near Transport Authority New Delhi-110058
16 Vikaspuri Uttam Nagar 011-49207152 BSES Janakpuri District Centre Near Transport Authority New Delhi-110058
17 Khanpur Khanpur 011-49109335 66 KV Grid, Malviya Nagar, M.B. Road Saket ND 110017

Payment Centres

Sr. No Division Location Address
South Circle
1 Alaknanda GK-II Division Office, BSES Customer Care Centre, E-Block, Greater Kailash-II, Near Gurudwara, New Delhi-110048
2 Alaknanda Kalka JI Sub-Station, Pocket A-12, Kalka Ji, New Delhi-110019
3 Hauz Khas Hauz Khas Hauz Khas Police Colony, Hauz Khas, New Delhi -110016
4 Hauz Khas Safdarjung Development Area (SDA) Division Office, A-1/27, Safdarjung Enclave, Near Green Field School, New Delhi-110029
5 Hauz Khas Katwaria  Complaint Center, Katwaria Sarai, New Delhi-110016
6 Khanpur Batra Complaint Center, Near Batra Hospital, New Delhi-110062
7 Khanpur Pul Pehladpur Division Office, BSES Sub-Station, Southend Apartment, MB Road, Near Indian Oil Petrol Pump, Pul Pehladpur, New Delhi-110044
8 Nehru Place East of Kailash Division Office, E-Block, Sub-Station Building, East of Kailash, Behind Sapna Cinema, New Delhi-110019
9 Nehru Place GK-I Sub-Station, W-Block New, Greater Kailash-I, Delhi-110048
10 Nehru Place Nehru Place Building No. 20, Nehru Place Market, Nehru Place, New Delhi-110019
11 Nehru Place Okhla-II 33 KV Sub-Station Building, Okhla Ph-2, New Delhi-110020
12 Nizamuddin Defence Colony Sub-Station, Defence Colony, New Delhi-110024
13 Nizamuddin Nizamuddin Division Office, 11 KV Sub-Station, Nizamuddin West, Near HP Petrol Pump, New Delhi-110013
14 Nizamuddin Sun Light Colony (Kilokari) Sub-Station, Sun Light Colony, New Delhi-110065 
15 R K Puram Andrews Ganj Legal & Corporate Cell, Andrews Ganj New Delhi-110049
16 R K Puram Moti Bagh Sub-Station, Moti Bagh, New Delhi-110021
17 R K Puram R K Puram Division Office, West Block, Sector-1, R K Puram, Near Sewa Bhawan, New Delhi-110066 
18 R K Puram Vasant Vihar Sub-Station, Block B, Vasant Vihar, New Delhi-110057
19 Saket Adchini Division Office, Adchini 33KV Grid Building, Aurobindo Marg, Near Hero Honda Showroom, New Delhi-110017
20 Saket Chattar Pur Sub-Station, ChattarPur, New Delhi-110074
21 Saket Fateh Pur Sub-Station, Fateh Pur Beri, New Delhi-110074
22 Saket Jauna Pur Sub-Station, JaunaPur, New Delhi-110047
23 Saket Malviya Nagar Complaint Center, Malviya Nagar, New Delhi-110017
24 Sarita Vihar Badar Pur Complaint Center, BadarPur, New Delhi-110044
25 Sarita Vihar New Friends Colony Division Office, BSES Sub-Station Building, Community Centre, New Friends Colony, Near New Friends Colony Police Station, New Delhi-110065
26 Sarita Vihar Sarita Vihar Pocket - B , Sarita Vihar, New Delhi-110076
27 Sarita Vihar Badarpur (Business Office) Division Office, Sub-Station No. 6, MCIE, Near Badarpur Metro Station Gate No. 2, New Delhi- 110044 
28 Vasant Kunj Andheria Bagh Andheria Bagh Complex, Vasant Kunj, New Delhi-110070
29 Vasant Kunj D-4 Vasant Kunj Sub-Station, Complaint Centre, D-4, Vasant Kunj, New Delhi-110070
30 Vasant Kunj Kapashera Complaint Center, Kapashera, New Delhi-110037
31 Vasant Kunj Mahipal Pur Sub-Station, MahipalPur, New Delhi-110037
32 Vasant Kunj Vasant Kunj Division Office, Sector C-9, Vasant Kunj, Near Mother Dairy, New Delhi-110070
West Circle
33 Dwarka Dwarka  Division Office, C-2C, Pocket -12, JanakPuri, Near Agarwal Bhawan, New Delhi-110058
34 Janak Puri D2A Janak Puri A.E. Zonal-1001, D Block, D2A, JanakPuri, New Delhi-110058
35 Janak Puri Hari Nagar Division Office, G-8 Maya Enclave, Near Shaheed Pawan Sahani Chowk, Hari Nagar, New Delhi-110064
36 Janak Puri Hari Nagar(AGM Office) Enforcement Office, Opp. DeenDayal Hospital, Hari Nagar, New Delhi-110064
37 Janak Puri Subhash Nagar  Complaint Centre, Block-4, Subhash Nagar,New Delhi-110027
38 Mundka Nangloi Division Office, Sub-Station Building No. 1, Main Rohtak Road, Near Maharaja Surajmal Stadium Metro Station, New Delhi-110041
39 Najafgarh Delhi Gate  Sub-Station Building, Complaint Centre, Delhi Gate, Najafgarh,  New Delhi-110043
40 Najafgarh Najafgarh Division Office, 220 KV Grid Sub-Station, Najafgarh, Opposite Delhi Jal Board Office, New Delhi-110043
41 Najafgarh Shyam Vihar BSES Complaint Center, Phase-I, Shyam Vihar, Najafgarh, Near School, New Delhi-110043
42 Nangloi Sunder Vihar Division Office, Complaint Centre, GH-9, Sunder Vihar, New Delhi-110087
43 Palam Dabri More C-2D, JanakPuri, Dabri More, New Delhi-110058
44 Palam Mangla Puri Zonal Office-1502, Complaint Centre, ManglaPuri, New Delhi-110059
45 Palam Raj Nagar Zonal Office-1503, Gali-6, Near Dwarka Police Station, Raj Nagar, New Delhi-110045 
46 Palam Sector - 6, Dwarka O & M Office, Sector - 6, Dwarka, New Delhi-110075
47 Palam Dashrath Puri Division Office, Bijli Digi Seva Kendra, G-2 Grid Dashrath Puri, Opposite Dashrath Puri Metro Station Gate No. 3, New Delhi -110045 
48 Punjabi Bagh East Punjabi Bagh Division Office, Road No. 22, East Punjabi Bagh, Near Shiv Mandir-Dhingra Park, New Delhi-110026
49 Punjabi Bagh Paschim Vihar Sub-Station Building, A-4, Paschim Vihar, New Delhi-110063
50 Tagore Garden Khayala Complaint Centre, Khayala, Near Bus Stand , New Delhi-110018
51 Tagore Garden Raghubir Nagar Complaint Centre, A Block, Raghubir Nagar, New Delhi-110027
52 Tagore Garden Tagore Garden Division Office, Tagore Garden, Near Central Market, Opposite CGHS Dispensary,  New Delhi-110027
53 Tagore Garden Tilak Nagar A.E. Zonal office-1203, Block-24, Opp. Complaint Centre, Tilak Nagar, New Delhi-110018
54 Vikas Puri District Centre Division Office, District Centre, JanakPuri, Beside Sub Registrar Office, New Delhi-110058
55 Vikas Puri Milap Nagar Sub-Station Building, MilapNagar,  New Delhi-110059
56 Vikas Puri Uttam Nagar Record Office, Bal Udyan Road, Uttam Nagar, New Delhi-110059
57 Vikas Puri Vikas Puri, D-Block BSES Office, D-Block, Vikas Puri, Near Arya Samaj Mandir, New Delhi-110018

Operations & Maintenance Offices Contact Details

Sr No. Division Contact No. Address
1 Alaknanta 9350130187 Block, Kalkaji, BSES Complaint center, near Head Post Office-110019
2 Dwarka 9350130485 Neta Subhash Apartment, Sec-13 Dwarka-110078
3 Hauz Khas 9313553076 Rti Haut Khas Complaint Center Near Laxman Public School-110016
4 Jaffarpur 9310951430 66 kv grid Jaffarpur Near Jaffarpur Police Station Rawta Mode-110073
5 Jaffarpur-Mitrann 9350130461 66 KV grid Jaffarpur Near Jaffarpur PS. Rawta Mir. New Delhi-110073
6 JanakPuri 9350261211 832, Mayapuri Ph-1, Near Metal Forging-110064
7 Khanpur 9312667653 Khanpur Complaint center, Near RPS colony, M.B road, Khanpur-110062
8 Mohan Garden 9312667184 Substation No-2, Netaji Subhash Apartment, near Shiv temple pocket-1 Phase -2 sector-13 Dwarka-110078
9 Mundka 011-48200418 Bses office, opposite K-11, Udyog Nagar-110041
10 Najafgarh 9313961874 220 KV Building, Power House, Opposite DJB Office Najafgarh, New Delhi 110043
11 Najafgarh-Chawala 8595416706 Bhartal Sub Divn Office, Bhartal Village, Dwarka Sector 26, New Delhi 110077
12 Nangloi 9350261472 Bses office, Guru Harkishan Substation no 2, near Mata Singh School-110087
13 Nehru Place 8527509602 W block, GK-1, Near Archana Complex-110048
14 New Friends Colony 9350261914 BSES O&M office, near mother dairy, sukhdev vihar, New Delhi-110065
15 Nizamuddin 9312725624 Division office O&M, Opp Sathya sai, Pragati Vihar, Lodhi Road-110003
16 Palam 9312667642 Bses Building substation 1 & 2, sector 6 Dwarka, near Vrindavan Appartment-110075
17 Punjabi Bagh 9313585044 A6, Paschim Vihar, Opp DDA Market-110087
18 R.K. Puram 9350261771 Sector-9, RK Puram, Near Sangam Cinema-110022
19 Saket 9350718378 D-block, near Sai Mandir, Saket-110017
20 Chhattarpur 9313872918 60 Foota Road Chattarpur Complaints Centre
21 Sarita Vihar 9312782581 H block, Sarita Vihar-110076
22 Tagore Garden 8010584273 B 3 Paschim Vihar, Near GOenka La Petite School-110063
23 Uttam Nagar 9310639832 DDA E-pocket, Binda pur, Uttam Nagar-110059
24 Vasant Kunj-Urban 9312782432 Aundhariya Bagh, Opp O-1, Vasant Kunj, near BSES Dispensary-110070
25 Vasant Kunj-Rural 9312667428 Bijwasan Complaint Center near Golok Dham Mandir-110061
26 Vikas Puri 9313553186 H-block, Vikaspuri, Near Gurudwara-110018

Division Wise Contact Details

Sr No. Division Name Contact No. Email Address
Division Head (Business)
1 Alaknanda Rupesh Sharma 011-49209299 rupesh [dot] sharma [at] reliancegroupindia [dot] com BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048
2 Chattarpur Ajay Kumar Sharma 011-49209003 ajay [dot] sw [dot] sharma [at] reliancegroupindia [dot] com Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
3 Dwarka Rajesh Yadav 011-49209460 rajesh [dot] kum [dot] yadav [at] reliancegroupindia [dot] com C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058
4 Hauz Khas Vivek Prasad 011-49107965 prasad [at] reliancegroupindia [dot] com A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029
5 Jaffarpur Nirmal Hatui 011-49209239 nirmal [dot] hatui [at] reliancegroupindia [dot] com 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
6 JanakPuri Sudhir Jairath 011-49209110 sudhir [dot] jairath [at] reliancegroupindia [dot] com G-8, Maya Enclave, Hari Nagar, near Hari Nagar Clock Tower, New Delhi - 110064
7 Khanpur Satendra Kumar Agrawal 011-49107284 satendra [dot] agrawal [at] reliancegroupindia [dot] com BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pul Pehladpur, New Delhi - 110044
8 Mohan Garden Anil Kaushik 011-49107057 anil [dot] kaushik [at] reliancegroupindia [dot] com District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
9 Mundka Navdeep Arora 011-49107186 navdeep [dot] arora [at] reliancegroupindia [dot] com Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041
10 Najafgarh Meena Kumari 011-49209274 meena [dot] kumari [at] reliancegroupindia [dot] com 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
11 Nangloi Vikram Narula 011-49209177 vikram [dot] narula [at] reliancegroupindia [dot] com Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
12 Nehru Place Alok Yadav 011-49209038 alok [dot] yadav [at] reliancegroupindia [dot] com E-Block, Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019
13 New Friends Colony Gaje Singh 011-49209483 gaje [dot] singh [at] reliancegroupindia [dot] com BSES Sub-station Building, Community Centre, New Friends Colony, near Police Station, New Delhi - 110065
14 Nizamuddin Lalit Mukhriya 011-49209051 lalit [dot] mukhriya [at] reliancegroupindia [dot] com 11 KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013
15 Palam Kishore Kumar 011-49209220 kishore [dot] j [dot] kumar [at] reliancegroupindia [dot] com C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi - 110058
16 Punjabi Bagh Sarita Singh 011-49209194 sarita [dot] singh [at] reliancegroupindia [dot] com Road No-22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026
17 R K Puram Vikas Srivastava 011-49209060 vikas [dot] srivastava [at] reliancegroupindia [dot] com BSES Rajdhani Power Ltd., West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066
18 Saket Ashish Singh 011-49209005 ashish [dot] singh [at] reliancegroupindia [dot] com Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
19 Sarita Vihar Sundara Pandiyan 011-49209929 sundara [dot] pandiyan [at] reliancegroupindia [dot] com Sub Station No.-6, MCIE, near Badarpur Metro Station Gate No.2, New Delhi - 110044
20 Tagore Garden Suchita Arora 011-49107559 suchita [dot] arora [at] reliancegroupindia [dot] com Tagore Garden, near Central Market, New Delhi - 110027
21 Uttam Nagar Anil Rustagi 011-49209157 anil [dot] rustagi [at] reliancegroupindia [dot] com District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
22 Vasant Kunj Satheesh K Kumar 011-49107240 satheesh [dot] k [dot] kumar [at] reliancegroupindia [dot] com Sector C-9, Vasant Kunj, near Mother Dairy, New Delhi - 110070
23 Vikas Puri Dheeraj Koul 011-49209053 dheeraj [dot] koul [at] reliancegroupindia [dot] com D Block, Opposite Police Colony, Vikaspuri, near Nalanda Apartment, New Delhi - 110018
Division Head (O&M)
24 Alaknanda R Satheesh Kumar 9350130187 satheesh [dot] ramesh [at] reliancegroupindia [dot] com G Block, Kalkaji, BSES Complaint Center, near Head Post Office, 110019
25 Chattarpur Devesh Verma 9313872929 devesh [dot] verma [at] reliancegroupindia [dot] com D Block, near Sai Mandir, Saket, 110017
26 Dwarka Ajit Singh Kadian 9350130485 ajit [dot] kadian [at] reliancegroupindia [dot] com Netaji, Subhash Apartment, Sec-13, Dwarka, 110078
27 Hauz Khas Pankaj Nayak 7835081789 pankaj [dot] nayak [at] reliancegroupindia [dot] com RBI Hauz Khas Complaint Center, Near Laxman Public School, 110016
28 Jaffarpur Mahender Singh Yadav 9350261483 mahender [dot] s [dot] yadav [at] reliancegroupindia [dot] com 66 KV Grid Jaffarpur, Near Jaffarpur Police Station, Rawta Mode, 110073
29 Jaffarpur - Mitraon Harvinder Singh 9015109133 harvinder [dot] kochhar [at] reliancegroupindia [dot] com A6, Paschim Vihar, Opp DDA Market, New Delhi, 110087
30 JanakPuri Arun Vashist 9555659701 arun [dot] vashist [at] reliancegroupindia [dot] com B32, Mayapuri Ph-1, Near Metal Forging, 110064
31 Khanpur Satendra Kumar Agarwal 9350130337 satendra [dot] agarwal [at] reliancegroupindia [dot] com Khanpur Complaint Center, Near RPS Colony, M.B. Road, Khanpur, 110062
32 Mundka Nishant Kukreti 7827144010 nishant [dot] kukreti [at] reliancegroupindia [dot] com BSES Office, Opposite K-11, Udyog Nagar, 110041
33 Najafgarh Rajat Bansal 9313961874 rajat [dot] nansal [at] reliancegroupindia [dot] com 220 KV Building, Power House, Opposite DJB Office, Najafgarh, New Delhi, 110043
34 Najafgarh-Chawala Ajay Yadav 9350261503 ajay [dot] a [dot] yadav [at] reliancegroupindia [dot] com Bhartal Sub Division Office, Bhartal Village, Dwarka Sector 26, New Delhi, 110077
35 Nangloi Vaishnav Pratap Singh 9310639832 vaishnav [dot] singh [at] reliancegroupindia [dot] com BSES Office, Guru Harkishan Substation No. 2, Near Mota Singh School, 110087
36 Nehru Place Mukesh Kumar 8595420414 mukesh [dot] kri [dot] kumar [at] reliancegroupindia [dot] com W Block, GK-1, Near Archana Complex, 110048
37 New Friends Colony Sandeep Bansal 9313961888 sandeep [dot] r [dot] bansal [at] reliancegroupindia [dot] com BSES O&M Office, Near Mother Dairy, Sukhdev Vihar, New Delhi, 110065
38 Nizamuddin Mahi P Singh 9312725624 mahi [dot] p [dot] singh [at] reliancegroupindia [dot] com Division Office O&M, Opp Sathya Sai, Pragati Vihar, Lodhi Road, 110003
39 Palam Chetan Dudeja 8287837914 chetan [dot] dudeja [at] reliancegroupindia [dot] com BSES Building, Substation 1 & 2, Sector 6, Dwarka, Near Vrindavan Apartment, 110075
40 Punjabi Bagh Praveen Kumar Sondhi 8010904610 praveen [dot] sondhi [at] reliancegroupindia [dot] com 66 KV Grid Jaffarpur, Near Jaffarpur Police Station, Rawta Mor, New Delhi, 110073
41 R K Puram Aditi Agarwal 8010925680 aditi [dot] agarwal [at] reliancegroupindia [dot] com Sector 9, RK Puram, Near Sangam Cinema, 110022
42 Saket Prabu Mani 9350718378 prabu [dot] mani [at] reliancegroupindia [dot] com D Block, near Sai Mandir, Saket, 110017
43 Sarita Vihar Ritesh Gupta 8010937161 ritesh [dot] ra [dot] gupta [at] reliancegroupindia [dot] com H Block, Sarita Vihar, 110076
44 Tagore Garden Amit Kumar Sharma 9891234866 amit [dot] ak [dot] sharma [at] reliancegroupindia [dot] com B3, Paschim Vihar, Near GD Goenka La Petite School, 110063
45 Uttam Nagar Sandeep Chauhan 9350261530 sandeep [dot] k [dot] chauhan [at] reliancegroupindia [dot] com DDA E-Pocket, Bindapur, Uttam Nagar, 110059
46 VikasPuri Sandeep Chauhan 9312071018 sandeep [dot] chauhan [at] reliancegroupindia [dot] com H Block, Vikaspuri, Near Gurudwara, 110018
Division Head (O&M) - Rural/Urban
47 Vasant Kunj Rajesh Kumar 9312667428 rajesh [dot] r [dot] kumar [at] reliancegroupindia [dot] com Bijwasan Complaint Center near Golok Dham Mandir-110061

For Complaint

Level 1:

  • For any query/complaint, you can contact at 19123 (24*7) or mail at brpl [dot] customercare [at] reliancegroupindia [dot] com .
  • For any complaints related to street lights, you can contact at details given below:
    Sr No. Location Department Contact No.
    1 South and West Delhi (Sodium & Halogen Street lights) BRPL 19123, 011-49516707
    2 South and West Delhi (LED Street lights) SDMC / EESL 18001803580, 7827999111, 7827999222
    3 North MCD Area (LED Street lights) TPDDL 18004199744
  • You can also register your complaint online through Complaint Portal .

Level 2:

  • If your query is still not resolve you can contact to Head Customer Care, at the details given below:
    Email: brplhead [dot] customercare [at] reliancegroupindia [dot] com
    Address: BSES Rajdhani Power Limited, BSES Bhawan,
    Nehru Place, New Delhi-110019
  • You can also register your complaint related to unethical practices or corruption by contacting at 011-26273311 and email at rpivigilance [at] reliancegroupindia [dot] com .
  • To report theft information WhatsApp at 9555010022 .

Level 3:

Level 4:

  • If you are still not satisfied by the resolution given above then you can contact the Consumer Grievance Redressal Forum (CGRF) at the details given below:
    Telefax No.: 011-29564400
    Email: cgrfbrpl [at] gmail [dot] com
    Address: Sub-Station Building, Sector V, Push Vihar, New Delhi - 110 017

Level 5:

  • If you are still not satisfied then you can contact to the Electricity Ombudsman at the details given below:
    Contact No.: 011-26144979
    Email: elect_ombudsman [at] yahoo [dot] com
    Address: B-53, Pashchimi Marg, Opp. Tagore International School,
    Vasant Vihar, New Delhi-110057

Commercial Offices Contact Details

Sr No. Division Contact No. Address
1 Alaknanda 011-49209299 BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi-110048
2 Dwarka 011-49209460 C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi-110058
3 Hauz Khas 011-49207965 A-1/27, Safdarjung Enclave, near Green Field School, New Delhi-110029
4 Jaffarpur 011-49209169 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi-110043
5 Janak Puri 011-49209110 G-8, Maya Enclave, Hari Nagar, near Hari Nagar Clock Tower, New Delhi-110064
6 Khanpur 011-49107284 BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi-110044
7 Mohan Garden 011-49107057 District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
8 Mundka 011-49107186 Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi-110041
9 Najafgarh 011-49209164 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi-110043
10 Nangloi 011-49209177 Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
11 Nehru Place 011-49209038 E-Block, Substation Building, East of Kailash, behind Sapna Cinema, New Delhi-110019
12 New Friends Colony 011-49209483 BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi-110065
13 Nizamuddin 011-49209051 11 KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi-110013
14 Palam 011-49209220 C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi-110058
15 Punjabi Bagh 011-49209194 Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi-110026
16 R K Puram 011-49209060 BSES Rajdhani Power Ltd. West Block, Sec-1, R.K Puram, near Sewa Bhavan, New Delhi - 110066
17 Saket 011-49209003 Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi-110017
18 Chhattarpur 011-49209005 Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi-110017
19 Sarita Vihar 011-49209929 Sub Station No. 6, MCIE, Near Badarpur Metro Station Gate. No. 2, New Delhi-110044
20 Tagore Garden 011-49107559 Tagore Garden, near Central Market, New Delhi-110027
21 Uttam Nagar 011-49209157 District Centre Janakpuri, beside Sub Registrar Office, New Delhi-110058
22 Vasant Kunj 011-49107240 Sector C-9, Vasant Kunj, near Mother Dairy, New Delhi-110070
23 Vikas Puri 011-49209053 D BLOCK, Opposite Police Colony, Near Nalanda Apartment, Vikaspuri, New Delhi-110018

Divisional Offices Address

Sr No. Division Address
1 Alaknanda BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048
2 Khanpur BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pul Pehladpur, New Delhi - 110044
3 Saket Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
4 Chhatarpur Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017
5 Vasant Kunj Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070
6 Nehru Place E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110065
7 Nizamuddin 11 KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013
8 Sarita Vihar Sub Station No.- 6 , MCIE , Near - Badarpur Metro Station Gate.No.2 , New Delhi- 110044
9 New Friends Colony BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065
10 R.K Puram BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066
11 Hauz Khas A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029
12 Janak Puri G-8 Maya Enclave , Near Shaheed Pawan Sahani Chowk , Hari Nagar, New Delhi -110064
13 Najafgarh 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
14 Jaffarpur 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043
15 Nangloi Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087
16 Mundka Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041
17 Punjabi Bagh Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026
18 Tagore Garden Tagore Garden, near Central Market, New Delhi - 110027
19 Vikaspuri D Block, Opposite Police Colony, Vikaspuri, Near Nalanda Apartment, New Delhi- 110018
20 Uttam Nagar District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
21 Mohan Garden District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058
22 Palam BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045
23 Dwarka C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058

Sub Division Offices Address

Sr No. Division Subdivision/Name Address
New Delhi
1   Dda Flats Kalkaji J1-Block Dda Flat, Kalkaji
2 Alaknanda G Block Kalkaji G-Block Kalkaji, Near Post Office
3 Alaknanda Gk 2 Gk-2,Near Savetri Cinema,Alaknanda
4 Alaknanda Okhla Phase I Okhla Phase-1,Near C-100
5 Nehru Place Gk 1 W-Block Near Archana Cinema G.K-1
6 Nehru Place Lajpat Nagar Iv Lajpat Nagar-4 Near Gurudwara(Amar Colony)
7 Nehru Place Okhla Phase-3 217, Okhla Phase-Iii
8 Nehru Place Oia Ph-2 Near G.S.T. Carporation Okhla Ph-Ii
9 Hauz Khas Rbi Hauz Khas R.B.I Complaint Centre,Near Laxman School/ Near Metro Stn,Hauz Khas
10 R K Puram Moti Bagh C-Blk, Moti Bagh, Near Mkt.
11 R K Puram R.K. Puram Near Sangam Cinema R. K Puram, New Delhi
12 R K Puram Vasant Vihar B-Block, Vasant Vihar
13 Saket Malviya Nagar Malviya Nagar Near Sabzi Market And Kashmiri Market
South
14 Chhatarpur Chhatarpur Dhanmil Road Chattarpur Pahari, Chattarpur
15 Chhatarpur Fatehpur Beri Fathepur Village Fathepur Beri. Near Sr. Sec. School.
16 Chhatarpur Jaunapur Mandi Road Jonapur Near Water Tank
17 Chhatarpur Aya Nagar Near Dlf Farms, New Delhi, Delhi
18 Hauz Khas Green Park Green Park, Near Mahindra Hospital
19 Hauz Khas Katwaria Sarai Opp. To Indian Bank Katwaria Sarai, Main Rd.
20 Khanpur D-Block Sangam Vihar D-Block, Sangam Bihar, Khanpur
21 Khanpur Khanpur Near Rps Colony M.B. Road Khanpur New Delhi
22 Khanpur Pul Prahladpur Vishwakarma Colony No.2,Near Petrol Pump,Praladpur
23 Khanpur A-Block Durga Vihar A- Block Durga Vihar
24 New Friends Colony Kalindi Colony Near Crri Staff Quaters, Maharani Bagh
25 New Friends Colony Okhla 11 Kv Sub Station Sukhdev Vihar Mainnear Mother Dairy Sukhdev Vihar
26 New Friends Colony Abul Fazal E Block Nala Saheen Bagh
27 Saket Mig Dda Flat Saket C-Block Mig Golf View Appartments, Saket
28 Saket Mmtc Mmtc Near Aurbindo College Malviya Nagar
29 Saket Malviya Nagar Malviya Nagar Near Sabzi Market And Kashmiri Market
West
30 Dwarka Matiyala Matiyala Grid G-5
31 Dwarka Sector-13 Sec-13,Pkt-1 Ph-2, Dwarka
32 Dwarka Sector-4 Sec-4, Infront Of Dps School, Dwarka
33 Dwarka Madhu Vihar Near B-Block, Street-7, Dwarka Sector-3
34 Janakpuri 4/1 Subhash Nagar 4 Block, Subhash Nagar, Janakpuri
35 Janakpuri B1 Complaint Centre Jkp B-1 Janakpuri,Complaint Centre+O&M Office
36 Janakpuri B-32 Mayapuri B-32 Mayapuri
37 Janakpuri C-3 Complaint Centre C-3 Complaint Centre Near Rainbow School
38 Janakpuri D-2 Janakpuri D-Block Complaint Centre Janakpuri
39 Nangloi Gh-9 Paschim Vihar Gh-9 Opp. Sunder Vihar Paschim Vihar
40 Nangloi Nangloi Near D-36, Adhyapak Nagar, Nangloi
41 Nangloi Udyog Nagar S/S No-5 Udyog Nagar Nangloi
South East
42 Hauz Khas Andrews Ganj Police Colony Police Colony Andrew Ganj
43 Nizamuddin Defence Colony C-Blk, Defence Colony, New Delhi
44 Nizamuddin Jangpura Mazid Road,Near Cummnity Centre,Jungpura
45 Nizamuddin Kilokri Opp. Jeevan Nursing Home, Kilokari
46 Nizamuddin Lajpat Nagar Ii Nr.Central Market, Lajpat Ngr-Ii
47 Nizamuddin Lodhi Road Blk-7, Lodhi Colony, Lodhi Road, Lodhi Road
48 Sarita Vihar Badarpur Near Ntpc, Mig Flat Badarpur
49 Sarita Vihar Sarita Vihar S/S No 10 Sarita Vihar, Sarita Vihar
50 Sarita Vihar Saurabh Vihar I Block Hari Nagar Extn.
51 Sarita Vihar Kanchan Kunj Gali Number C, Madanpur Khadar Phase 3, Madanpur Khadar, New Delhi, Delhi 110076
North West
52 Mundka Dsidc Dsidc Zone
53 Mundka Swarn Park Swaran Park Coplaint Centre
54 Mundka Tikri Kalan Tikri Kalan Complaint Centre
South West
55 Jaffarpur Crpf Jfr003;A-Block Gopal Nagar S/S No 1:Id Jaafarpur
56 Jaffarpur Dhansa Dassa Village Complaint Centre
57 Jaffarpur Ghummanhera Ghuman Hera Vilage
58 Jaffarpur Mitraon Mitraun Complent Village Center Bses Jaffarpur
59 Jaffarpur Mundhela 66 Kv Grid Substation Building Jaffarpur
60 Jaffarpur Ujwa Ujwa Village Complaint Centre
61 Mohan Garden Anand Vihar Anand Vihar,Uttamnagar,Distt.Vikaspuri
62 Mohan Garden Sewak Park Near B-1/36C, Dwarka Mor, Block B, Sewak Park,
63 Mohan Garden Sainik Enclave Near B-1/36C, Dwarka Mor, Block B, Sewak Park,
64 Najafgarh Anaj Mandi Near Metro Station No. 1, New Bhagat Singh Market, Chauhan Market
65 Najafgarh Bharthal Complaint Centre Bharthal Nagafgarh
66 Najafgarh Chhawla Complaint Centre Vill-Chawalla Nagafgarh
67 Najafgarh Daulatpur S/S Building Daulatpur Nagafgarh
68 Najafgarh Delhi Gate Near Metro Station No. 1, New Bhagat Singh Market, Chauhan Market
69 Najafgarh Jhatikra More Complaint Centre Vill Jhatikra More Najafgarh
70 Najafgarh Shyam Vihar Street No - 2, Deenpur, Shyam Kunj, Najafgarh, Delhi, 110043
71 Nangloi Baprolla Near A/412-A, Kotla Vihar Phase 2, Tilangpur Kotla, New Delhi, Delhi, 110043
72 Vasant Kunj Bijwasan Near Barat Ghar, Village Bijwasan
73 Vasant Kunj C-9 Vasant Kunj Sec-C Pkt-8 Vasant Kunj
74 Vasant Kunj B-1 Vkj B-1 S/Stn No-6 Complaint Centre
75 Vasant Kunj Kapashera Near Westend Plaza, Kapashera Village
76 Vasant Kunj Mahipalpur Near Mcd School, Village Mahipalpur
77 Vasant Kunj D-4 Vkj Sub Stn-10, Sec-D, Pkt -4, Vasant Kunj
78 Vikaspuri C Block Vikaspuri C-Block Near Gym Park Vikashpuri
79 Vikaspuri Lig Hastsal Lig2,Hostal Village Vikaspuri
80 Vikaspuri Shiv Vihar Near Shambhu Maurya Food Court, Shop No 1, Near By Kali Mata Mandir Road, Vikas Nagar -
West
81 Palam Kailash Puri Office A, E Zone No. 1506 Nasirpur (Kailashpuri)
82 Palam Mangla Puri Near Bus Stand Manglapuri Palam
83 Palam Sector-9 Dwarka Near Itl School, Sec.9,Dwarka, Palam
84 Palam Dabri Near Gcap World Softech Private Limited
85 Punjabi Bagh B-3 Paschim Vihar B-2 Pachim Vihar Punjabi Bagh New Delhi
86 Punjabi Bagh B Block Karam Pura B-Block Karampura, Moti Nagar, Near Milan Cinema, Punjabi Bagh
87 Punjabi Bagh Road No-41 Road No-41,Near Club, West Punjabi Bagh
88 Tagore Garden Tilak Nagar 24 Block Tilak Nagar Tagore Garden
89 Tagore Garden A Block Tagore Garden Near Raghuveer Nagar A-Block Tagore Garden
90 Tagore Garden Mukharjee Park Mukhraji Park, 33 Kv Grid
91 Uttam Nagar Bindapur J358+Pg9, E, Uttam Nagar, Block E, Uttam Nagar, Bindapur, Delhi, 110059
92 Uttam Nagar Chanakya Place J358+Pg9, E, Uttam Nagar, Block E, Uttam Nagar, Bindapur, Delhi, 110059
93 Uttam Nagar Milap Nagar Milap Nagar Uttam Nagar

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Corporate Office

BSES Rajdhani Power Limited
BSES Bhawan, Nehru Place,
New Delhi -110019
Nearest Landmark: Nehru Place Bus Terminus.
Contact No.: 011-49516111 , 011-49209999

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Also See: 
BSES Yamuna Power Ltd. Customer Care No.