Follow us on: 
BSA Hercules Cycle Customer Care No. 1800 102 2324
Updated on Thursday, 11 June 2026 - 4:59pm
Email
Organization:
BSA/ Hercules Toll free Number(s):
- 1800 102 2324 (For Customer Support, Mon-Fri, 9.30am-6pm)
Website:
Official Website IVRS Menu:
- Press 1: For bicycles and E-bikes
- Press 1: For product details, latest offers, or assistance with existing orders
- Press 2: For warranty claims or service assistance
- Press 3: For dealership inquiries
- Press 4: For other queries
- Press 2: For fitness equipment
- Press 3: For other segments like toddlers and spares
- customercare [at] bsahercules [dot] com (For Customer Care)
Important Links
Brands Under BSA Hercules
| Sr No. | Brand | Contact Detail |
|---|---|---|
| 1 | BSA/ Hercules/ Track & Trail | customercare [at] trackandtrail [dot] in |
| 2 | Montra Cycle | 044-42093434, Fax: 044-42093457 |
Warehouses Contact Details
| Sr No. | Location | Contact No. | Adddress |
|---|---|---|---|
| 1 | Patna | 0612-2250017, Fax: 0612-2250023 |
Shalimar Cold Storage, Gate No. 2, Anishabad Bypass Road, Patna- 700008 |
| 2 | Howrah | - | TI Cycles of India Mouza Kolorah inside Jalan complex, Gate No-3, Baniara, Jangalpur Howrah - 711411 |
| 3 | Guwahati | 8876348549, 0361-2274033, Fax: 0361-2274033 |
Katabari, Gorchuk, Dist. Kamrup Near ISBT Fly Over Bridge Guwahati Assam |
| 4 | Cuttack | 0671-2392493 | Plot Not. 427/428 Bilteruan, Manguli Cuttack - 754025 Odisha |
| 5 | Jaipur | 9799996965 | Rajasthan TI Cycle of India (A unit of Tube Investments of India Ltd), C/O Shamboo Enterprises, Keshar Ganj, Jaipur Agra Road, Kanota, Jaipur , Rajasthan - 303012 |
| 6 | Indore | 9039026260 | TI Cycles of India, 106/1/1, Mangliya, A.B.Road, Behind Saraswati Vidya Niketan school, Indore - 452001 |
Factory Contact Details
Contact No.: 044-42879447
Address:
Post Bag No.5, Ambattur Chennai - 600 053
Fax:
044-42093344, 044-42093345
Registered Office Addresses
| Sr No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | TI Cycles of India | 044-42093434 | Post Bag No. 5, Ambattur, Chennai-600 053 |
| 2 | Tube Investments of India Ltd | - | Chola Crest, No.C54‐55 & Super B4, Thiru-Vi-Ka Industrial Estate, Guindy, Chennai - 600032. |
Comments
Cycle has problems
I am from Lucknow and bought Firefox cycle female , breeze worth around ₹15k from near cycle Store.. It has just been 3 months or less and there are already problems with it!!
1) Brake makes a noise when it is applied! When we went to the store , they say it's natural and that it happens , no , it doesn't happen . There is defect!
2) After 1st puncture repair , within 7 days , another puncture! They say there is fault in tube but did nothing!! It has just been few months that means it was defective / damaged / old from the start.
*It should be noted that cycle was not even once crashed somewhere , neither did it fall , nothing that could cause the problems*
We believed in the brand but it failed! I want some solution .
Icy Shukla
Lucknow , India.
Pancher
I ordered Hercules cycle on 21/07/21 and it arrived on 22/07/21 within a week it's got pancher, it's worst brand, I am feel better with this brand....just to say worst