Bombay Trooper Customer Care No.

Organization: 

Emails

  • hello [at] bombaytrooper [dot] com (For any special request, returns & exchanges)
  • hireme [at] bombaytrooper [dot] com (Jobs & Careers)

Important Links

Shipping

  • When in stock, it ships within 24-48 hours.
  • In case any bag says Out Of Stock or Pre-Order, it means the product is in
    manufacturing and will arrive within 2-3 weeks.
  • T-shirts are printed on-demand, not stocked upfront and hence it takes
    2-3 days to process and another 2-3 days to print your order. All
    T-shirts are shipped within 7-8 working days.
  • On rare occasions, a specific size/color combination may not be available right
    away. In that case, kindly allow up to 10 days to refill our T-shirt inventory
    before can print your order.

Return & Exchange

  • Customers can return their order within 15 days after an order has been delivered.
  • For pin codes that are non-serviceable by our courier partners against the reverse
    pick up , you will have to self ship the products.
  • If customer have received a defective product, send us images mail at
    hello [at] bombaytrooper [dot] com and official team will get back to you. Once confirmed
    by Care Team, the refund will be reversed to the original mode of payment.

Cancellation & Refunds

  • If for some unfore seen reason you wish to cancel order, you may do so within
    15 days of delivery and get a full refund.
  • Kindly create a ticket with the help of Trooper Bot team or email
    us at hello [at] bombaytrooper [dot] com
  • Refunds of online payments are processed automatically via the payment method
    used. It can take 3-5 working days for it to reflect in your account once processed.
  • COD refunds can take up to 10 days.

Registered Office

27/192 Kuldeep Housing Society,
Rajendra Nagar, Borivali East.
Mumbai 400066 MH, India.
Ph: 9920355437

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