The Body Shop Customer Care No. 9599 227 343

Email

• customercare [dot] tbs [at] questretail [dot] in (For Customer Care)

Important Links

• Store Locator
• Other Store Locator
• Frequently Asked Questions

Return/Exchange/Refund And Cancellation

• For any query, you can contact to the customer support team.
• You can make a cancellation request within 24 hours before placing the order.
• You can return/exchange your product within 15 days of delivery in the oridinal condition.
• Refund will be initiated within 7-10 days to the original payment method.
• For more information, please read .

For Complaint

• For any query/complaint, you can contact to the customer support team.
• If your query is not resolved, then you can contact to the Grievance Officer at the details given below:
  

  Sr. No.	Name/Designation	Email
  Contact No.: 9599227343 (9am-6pm) (Same For All)
  1	Grievance Officer - Customer Support	grievance-redressal [at] questretail [dot] in
  2	Atul Shivnani, Head Of Department - E-commerce	atul [dot] shivnani [at] questretail [dot] in

Address

The Body Shop India, C/O Quest Retail Pvt. Ltd.
7^th Floor, Infinity Tower - A DLF Cyber City,
DLF Phase-II Gurgaon - 122002

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