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bKash Payment Gateway Customer Care No.

Updated on Tuesday, 2 June 2026 - 11:24am
Organization: 
Website: 
Official Website
iOS App: 
bKash
Android App: 
bKash

Email

  • support [at] bkash [dot] com (For Customer Support)

Important Links

Important Contact Details

Sr.No. Service Contact No.
1 24/7 Helpline Number 16247
2 Accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number 02-55663001
3 For Money Transfer To Other Country Related Query +88-02-55663001

Customer Care Center Details

Timing: Mon-Fri, 10am-4:30pm (Customer Care Center),
Sat-Thurs, 10am-4:30pm (Customer Care)

Sr.No. Location Address
1 Dhaka Mohakhali SKS Tower, Ground Floor 7 VIP Road, Mohakhali, Dhaka - 1206
2 Dhaka Banglamotor Nasir Trade Center, 1st Floor 89, Bir Uttam C.R Datta Sarak, Dhaka-1205
3 Dhaka Jatrabari Rohama Complex, Ground Floor 314/A/6, South Jatrabari, Dhaka-1204
4 Gazipur Barakah Tower (1st Floor), 48/29, Wireless Mor, Chandona, Gazipur (Beside Gazipur Metropolitan Police Headquarter)
5 Tangail Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail
6 Mymensingh River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh
7 Chittagong Agrabad Agrabad Center, Ground Floor, 2470/A, Chowmuhani, SK Mujib Road, Chittagong-4100
8 Chittagong Muradpur Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
9 Sylhet JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100
10 Khulna Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
11 Barisal Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
12 Chittagong Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur
13 Sylhet JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100
14 Khulna Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor
15 Barisal Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala
16 Rangpur AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar
17 Bogura PNH Tower, 201, 1st Floor, Romena Afaz Road, Jaleshwaritala, Bogra Sadar, Bogra-5800
18 Rajshahi 61 Chand Sons Shopping Complex, 1st Floor, New Market, Boalia
19 Jessore Morshed Center, Ground Floor, 39 M K Road, Jessore Sadar
20 Comilla Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar
21 Faridpur A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur-7800
For more information, please read .

For Complaint

  • For any complaint, you can contact complaint management cell through the details given below:
    Sr.No. Name Designation Email
    1 Mirza Tanvir Ahmmed
    		 Vice President mirza [dot] tanvir [at] bkash [dot] com
    2 Md. Tanvirul Islam General Manager t [dot] islam [at] bkash [dot] com

Office Addresses

Fax No.: +88-02-9894916

Sr. No. Name Address
1 Corporate Address Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206
2 Commercial Address SKS Tower, 7 VIP Road, Mohakhali, Dhaka - 1206

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