Bijlipay Customer Care No. 1800 4200 235

Organization: 
Toll free Number(s): 
  • 1800 4200 235 (For Customer Support, Mon-Sun, 9am-5pm)

Email

  • service [at] bijlipay [dot] co [dot] in (For Customer Service)
  • support [at] bijlipay [dot] co [dot] in (For General Support)

Important Links

SMS Service

  • SMS ‘BPAY’ to 56161 to buy Bijlipay Device.

Regional Offices Address

Sr.No. City Address
1 New Delhi Flat No. 204, 2nd Floor, Kriti Mahal, Rajendra Place, New Delhi - 110008
2 Hyderabad Amsri Shamira, Office No - 307/B, Block-A, 3rd Floor, Building No: 9-1-113 to 118, Old Lancer Lines, Secunderabad - 500025
3 Kolkata No.41, Bipin Behari, 5th Floor, Ganguly Street, Kolkata - 700012
4 Mumbai B 407, B Wing, 4th Floor, Neelkanth Business Park, Kirol Road, Near Vidyavihar Skywalk, Vidyavihar West, Mumbai - 400086
5 Bangalore No 32/1, Vasishta Paradise Temple Road, 11th Cross, Malleswaram, Bangalore - 560003
6 Ernakulam No. 63/807, “Santhosh", A V George Road, Kaloor, Kadavanthara Road, Cochin - 682017
7 Coimbatore No 208, Ground Floor, Gowtham Arcade, TV Samy Road (East), RS Puram, Coimbatore - 641002
8 Pune 1091, Sadashiv Peth, “Shraddha Building”, Bajirao Road, Opp to Janata Bank, Landmark Above Haldiram Shop, Pune - 411030

For Complaint

Level 1:

  • For any query/complaint you can contact at the details given below:
    Contact No.: 18004200235 (Mon-Sun, 9am-9pm)
    Email: service [at] bijlipay [dot] co [dot] in
    Address: Bijlipay - Skilworth Technologies Pvt. Ltd.
    Chaitanya "EXOTICA" 9th Floor, New No 51, Venkatnarayana Road,
    T. Nagar, Chennai, Tamil Nadu 60001
  • You will receive a response/resolution within 2 business days.

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the officers at the details given below:
    Level Designation Contact No. Email Resolution Timeline
    Level 2 Assistant Manager 044-46059509 service [dot] head [at] bijlipay [dot] co [dot] in Within 2 business days
    Level 3 Manager 044-46059509 service [dot] head [at] bijlipay [dot] co [dot] in Within 3 business days
    Level 4 Nodal Officer / VP & Head 044-46059523 nodal [dot] officer [at] bijlipay [dot] co [dot] in Within 5 business days

Level 3:

  • If your query is not resolved within 30 days or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
    Contact No.: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through Complaint Management System (CMS) Portal .

Head Office

Bijlipay - Skilworth Technologies Pvt. Ltd.
Chaitanya "EXOTICA" 9th Floor,
New No 51, Venkatnarayana Road, T. Nagar,
Chennai, Tamil Nadu 600017
Contact: 044-66359500
Email: sales [at] bijlipay [dot] co [dot] in

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