Email
- service [at] bijlipay [dot] co [dot] in (For Customer Service)
- support [at] bijlipay [dot] co [dot] in (For General Support)
Important Links
SMS Service
- SMS ‘BPAY’ to 56161 to buy Bijlipay Device.
Regional Offices Address
| Sr.No. |
City |
Address |
| 1 |
New Delhi |
Flat No. 204, 2nd Floor, Kriti Mahal, Rajendra Place, New Delhi - 110008 |
| 2 |
Hyderabad |
Amsri Shamira, Office No - 307/B, Block-A, 3rd Floor, Building No: 9-1-113 to 118, Old Lancer Lines, Secunderabad - 500025 |
| 3 |
Kolkata |
No.41, Bipin Behari, 5th Floor, Ganguly Street, Kolkata - 700012 |
| 4 |
Mumbai |
B 407, B Wing, 4th Floor, Neelkanth Business Park, Kirol Road, Near Vidyavihar Skywalk, Vidyavihar West, Mumbai - 400086 |
| 5 |
Bangalore |
No 32/1, Vasishta Paradise Temple Road, 11th Cross, Malleswaram, Bangalore - 560003 |
| 6 |
Ernakulam |
No. 63/807, “Santhosh", A V George Road, Kaloor, Kadavanthara Road, Cochin - 682017 |
| 7 |
Coimbatore |
No 208, Ground Floor, Gowtham Arcade, TV Samy Road (East), RS Puram, Coimbatore - 641002 |
| 8 |
Pune |
1091, Sadashiv Peth, “Shraddha Building”, Bajirao Road, Opp to Janata Bank, Landmark Above Haldiram Shop, Pune - 411030 |
For Complaint
Level 1:
- For any query/complaint you can contact at the details given below:
Contact No.: 18004200235 (Mon-Sun, 9am-9pm)
Email: service [at] bijlipay [dot] co [dot] in
Address:
Bijlipay - Skilworth Technologies Pvt. Ltd.
Chaitanya "EXOTICA" 9th Floor, New No 51, Venkatnarayana Road,
T. Nagar, Chennai, Tamil Nadu 60001
- You will receive a response/resolution within 2 business days.
Level 2:
- If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the officers at the details given below:
| Level |
Designation |
Contact No. |
Email |
Resolution Timeline |
| Level 2 |
Assistant Manager |
044-46059509 |
service [dot] head [at] bijlipay [dot] co [dot] in |
Within 2 business days |
| Level 3 |
Manager |
044-46059509 |
service [dot] head [at] bijlipay [dot] co [dot] in |
Within 3 business days |
| Level 4 |
Nodal Officer / VP & Head |
044-46059523 |
nodal [dot] officer [at] bijlipay [dot] co [dot] in |
Within 5 business days |
Level 3:
- If your query is not resolved within 30 days or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
Contact No.: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge complaint online through Complaint Management System (CMS) Portal .
Head Office
Bijlipay - Skilworth Technologies Pvt. Ltd.
Chaitanya "EXOTICA" 9th Floor,
New No 51, Venkatnarayana Road, T. Nagar,
Chennai, Tamil Nadu 600017
Contact: 044-66359500
Email:
sales [at] bijlipay [dot] co [dot] in
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