IVRS Menu
Please select your peferred language
- Press 1 : To track your shipment
- Press 2 : To check pincode service availability
- Press 3 : To know the status of registered complaint
- Press 4 : For business association with Trackon
- Press 5 : For other related queries
Email
- customercare [at] trackon [dot] in (For Customer Service)
Important Links
For Complaint
- For any query/complaint, you can contact the Grievance Officer details given below:
Contact No.: 011-45593500
Email:
grievance [at] trackon [dot] in
Working Hours:
Mon-Sat, 10am-6pm
- You can also register your grievance online by filling this Complaint Form .
Comments
Poor service
Dear trackon
Totally very poor service is over all everywhere please don't book from trackon couriers his services it's too late...my parcel has come patna 16/09/2025
Till now I have not received my parcel...
Parcel not delivered
Very poor service
My shipment booked from Pune to patna on 28feb and consignment reached to patna on 3march but toady is 11th march but parcel is on transit to patna hub from 4th march. And even they not picking up call. It is an important parcel for me for some personal reasons. Too bad service by trackon
Courier not delivered
AWB no M01475053
Booking date 14/08/20
From katni to DEHRI-ON-SONE
Pin no 821305
Delivery date 20/8/20
Last update 19/8/20 Patna air apex ,
abhi tak Mera courier nahi pahucha,
Kab tak pahuchega please bataye total 16
din ho Gaye, Mai Dtdc ki sewa se asantust hu, please Mera courier mere home tak pahucha do
Consigment status & progress
S/Ment booked on 24/06/2020 from mumbai to daudnagar bihar.but not yet received.
VERY POOR SERVICE EVEN NOT PEAKING UP THE PHONE CALLS.AND ALSO WRONG PHONE NO UPDATED ON THE WEBSITE.
Wrost service
No one responce if your parcel is delever
VERY POOR SERVICE
FROM RAJKOT TO SNAGAR ITS ONLY 100 KM BUT FOR COURIER THEY TAKES 15-20 DAYS. VERY POOR SERVICE EVEN NOT PEAKING UP THE CALL TOO