Email

customercare [at] bigcmobiles [dot] com (For Customer Support)

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Important Links

• Contact Form
• Frequently Asked Questions
• Store Locator

Shipping

• Domestic Orders are delivered within 2-7 days.
• International Orders are delivered within 4-22 days.
• Orders are dispatched within 2 days.
• If the delivery time has exceeded, please contact us.
• For more information, please read.

Replacement

• In case of a manufacturing defect, visit authorized customer support centres,
  since the product is under one year manufacturing warranty.
• If there is physical damage during product delivery, the product will be replaced
  within 24 hrs after submitting the issue and picture of damaged product.

Return/Refund/Cancellations

• If product is product is defective/malfunctions, contact within 24 hours.
• Return/Exchange process may take 7 days.
• Refund amount may take 1-2 cycles to reflect in your bank account.
• Return shipping charges will be reimbursed.
• Sale items are not eligible for return.
• Order cannot be cancelled after it has been dispatched.
• Products are not transferable/exchangeable for cash/card/other item.
• For more information, please read.

Other Contact Detail

Head Office

BIG C Towers, D.no.1-99/2/b,
Plot No-2, Vittal Rao Nagar,
Madhapur, Hyderabad-500081,
Telangana.

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