Big Basket Customer Care No. 1860 123 1000

Organization: 
All India Number(s): 
  • 1860 123 1000 (Customer Care)
  • 080-3355 1000 (Bangalore)

Support Timing  

  • 7.00 am - 9.30 am
  • 9.30 am - 12.00 pm
  • 5.00 pm - 7.30 pm
  • 7.30 pm - 10.00 pm

*Slot timings may vary across cities

Email

  • customerservice [at] bigbasket [dot] com (Customer Service)
  • grievanceofficer [at] bigbasket [dot] com (Grievances)
  • kbn [at] bigbasket [dot] com (Feedback on quality of customer service)

Important Links

App

Office Addres

1860 123 1000 for all Locations

Location Address
Bangalore

No. 7, Service Road,
Off 100 Feet Road Indiranagar
Landmark: Above HDFC Bank
Bangalore, Karnataka 560071

Hyderabad

Plot No : 7-63, New No.11-6-2028, Phase II,
S.V.Co-operative Industrial Estate, Kukatpally.
RR Dist.
Secunderabad : 500037

Mumbai

Gala No. 3,4,5,6, Krishna Mill Compound
Sonapur lane, Off LBS marg,Bhandup West
Mumbai-400 078

Kolkata

Daag No.445-451, 454-456
P.O - Chaturbhujkati,
Dist: Howrah,West Bengal
PIN- 711313

Jaipur

Supermarket Grocery Supplies (P.) Ltd.
SP-2033, Industrial Area
RamchandraPura, Sitapura(Ext.)
Jaipur-302022
Near : Audi Service Station

Ludhiana

Khasra No.  30/7/2, Khasra No 25
Village  Lakhowal,  Tehsil  Sahnewal, 
District  Ludhiana,  Punjab
Ludhiana- 141112

Pune

SrNo: 139,
Jadhav Wasti, Ashok nagar Road,Thathawade,
Pune-411033

Chennai

DRR Avenue, No 2,3&4 Audco nagar
Kattupakkam,Poonamalle
Chennai-600056

Delhi-NCR

Khasra No - 147/1-2-3,
Village Bamnoli, Sector - 28, Dwarka,
New Delhi-110 061

Mysore

Plot No-104, Shed No-1/3,
KRS Road, Metagalli industrial Area,
Mysore - 570 016

Coimbatore

Warehouse Number 1,
Harrisons Malayalam Limited, Thondamuthur Road,
Vedapatti post,
Coimbatore - 641 007

Vijayawada-Guntur

H.No=4-88/2, Rs No=207-1 To 207-3, RAB Estates,
Gangoor Road, Gangoor Village Panchayat,
Penamaluru,
Mandal, Krishna (District),
Gangoor - 521 139

Ahmedabad-Gandhinagar

476/1, New Ahmedabad Estate,
Opposite Intas Pharma, Moraiya,
Ahmedabad - 382 213

Vododara

3A/3B KAmdhenu Industrial Estate,
Near Ranoli Railway Crossing. Ranoli,,
Vadodara - 391 350

Lucknow-Kanpur

Ashoka Warehousing Complex,Khasra No.113,
Navikot Nandana, Bakshi Ka Talab, Sitapur Road,
Lucknow - 226 021

Visakhapatnam

UTPL campus,Ware House NO.1,
survey no 35,38,39.In IDA,Block A,
Mindi village,Gajuwaka,
Visakhapatnam - 530 012

Surat

172+173/1, Icchapor Industrial Estate,
B/h Nanavati Toyota Showroom, Opp ONGC,
Surat -394 510

Nagpur

347/2, Amravati Road, Nr. Toll Naka,
Opp. Paul Petrol Pump,
Gondkhairi, Tal-Kamleshwar,
Nagpur- 411 501

Patna

plot no. 1562 & 1563, khata
no.47 & 77, tauzi no 26, thana no. 12
mauza chandpur, kumhrar, p.s. agamkuan
patna - 800007
landmark : beside tata - samrat motors,
opposite pappu dhaba

Chandigarh Tricity

Khewat khatoni no.82/91, village sarkapra,
Po-chunni kalan, Tehsil- bassi pathana,
Distric-fatehgarh sahib
Punjab - 140 307

Bhopal

C/O - Shubham Warehouse, Khasra No. 8/1,
Gram - Rapadiya, Katara Hills, Near Bypass,
Bhopal - 462 026

Return & Refund

  • Please get in touch with us via self-service on the bigbasket app or call
    on 1860 123 1000 for any such requests.

Head Office

Innovative Retail Concepts Pvt Ltd,
1st Floor, Service Road, Domlur 2nd Stage,
Off Indiranagar 100ft Road, Bangalore-560071 INDIA
Tel.: 080-33551000
Email id: customerservice [at] bigbasket [dot] com

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