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Big Basket Customer Care No. 1860 123 1000

Updated on Wednesday, 27 April 2022 - 1:27pm
Organization: 
All India Number(s): 
  • 1860 1231 000 (For Customer Support, All days, 6am-10pm)
Website: 
Official Website

Emails

  • customerservice [at] bigbasket [dot] com (For Customer Support)
  • kbn [at] bigbasket [dot] com (Feedback on quality of Customer Service)
  • vendorconnect [at] bigbasket [dot] com (For Vendor Partner)

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Important Links

Office Address

Phone : 18601231000 is same for all Locations

Location Address
Bangalore Supermarket Grocery Supplies
Pvt. Ltd. 2nd Floor, Fairway
Business Park, Embassy Golf Link,
Challaghatta, Bangalore,
Karnataka 560071
Hyderabad Plot No : 7-63, New No.11-6-2028,
Phase II, S.V.Co-operative Industrial
Estate, Kukatpally. RR Dist.
Secunderabad-500037
Mumbai Gala No. 3,4,5,6, Krishna Mill
Compound Sonapur lane, Off LBS
marg,Bhandup West Mumbai-400078
Kolkata Daag No.445-451, 454-456
P.O - Chaturbhujkati,
Dist: Howrah,West Bengal
PIN-711313
Jaipur Supermarket Grocery Supplies (P.) Ltd.
SP-2033, Industrial Area
RamchandraPura, Sitapura(Ext.)
Jaipur-302022
Near : Audi Service Station
Ludhiana Khasra No.  30/7/2, Khasra No 25
Village  Lakhowal,  Tehsil  Sahnewal, 
District  Ludhiana,  Punjab
Ludhiana- 141112
Pune SrNo: 139, Jadhav Wasti, Ashok
Nagar Road,Thathawade,
Pune-411033
Chennai DRR Avenue, No 2,3&4 Audco
Nagar Kattupakkam, Poonamalle
Chennai-600056
Delhi-NCR Khasra No-147/1-2-3,
Village Bamnoli, Sector-28,
Dwarka, New Delhi-110061
Mysore Plot No-104, Shed No-1/3,
KRS Road, Metagalli industrial Area,
Mysore-570016
Coimbatore Warehouse Number 1, Harrisons
Malayalam Limited, Thondamuthur
Road, Vedapatti post,
Coimbatore-641007
Vijayawada-
Guntur

H.No=4-88/2, Rs No=207-1 To
207-3, RAB Estates, Gangoor Road,
Gangoor Village Panchayat, Penamaluru,
Mandal, Krishna (District),
Gangoor-521139
Ahmedabad-
Gandhinagar

476/1, New Ahmedabad Estate,
Opposite Intas Pharma, Moraiya,
Ahmedabad-382213
Vododara Plot No. 10, Near TP 13 Fly over
bridge, at Fulwadi Crossing,
Gorwa, Vadodara, Gujarat-391740
Lucknow-
Kanpur

Ashoka Warehousing Complex,
Khasra No.113, Navikot Nandana,
Bakshi Ka Talab, Sitapur Road,
Lucknow-226021
Visakhapatnam

UTPL campus,Ware House NO.1,
survey no 35,38,39.In IDA,Block A,
Mindi village,Gajuwaka,
Visakhapatnam-530012
Surat

172+173/1, Icchapor Industrial Estate,
B/h Nanavati Toyota Showroom, Opp
ONGC, Surat-394510
Nagpur

347/2, Amravati Road, Nr. Toll Naka,
Opp. Paul Petrol Pump,
Gondkhairi, Tal-Kamleshwar,
Nagpur-411501
Patna

Plot No. 1562 & 1563, Khata
No.47 & 77, Tauzi No 26, Thana
No. 12 Mauza Chandpur, Kumhrar,
P.S. Agamkuan Patna-800007
Landmark : Beside Tata-Samrat
Motors, Opposite Pappu Dhaba
Chandigarh Tricity Khewat Khatoni No.82/91, Village
Sarkapra, Po-Chunni Kalan,
Tehsil- Bassi Pathana, Distric-
Fatehgarh Sahib Punjab-140307
Bhopal

C/O-Shubham Warehouse, Khasra
No. 8/1, Gram - Rapadiya, Katara Hills,
Near Bypass, Bhopal-462026

Return/Refund

  • Company has "no questions asked return and refund policy"
    which enables the Customer to return the product at the time of delivery,
    if not satisfied with its quality/freshness.
  • Return Policy - Time Limits:
    • Perishable goods: Within 48 hours from the delivery date
    • Other goods : Within 7 days from the delivery date.

Registered Office

Ranka Junction, No. 224
(old Sy No.80/3), 4th Floor,
Vijinapura, Old Madras Road,
K R Puram, Bangalore-560016

Social Sites

Comments

Sat, 01/04/2023 - 12:06am — Khushi Chopra (not verified)

Complaint regarding non-veg cake offer under the Big Basket camp

I am writing to express my deep concern regarding the recent campaign by Big Basket, where free cakes are being offered. While the idea of offering free cakes is commendable, I was extremely disappointed to learn that the cakes being offered are non-vegetarian.

As a devout follower of [insert your religion], I strongly believe in adhering to a vegetarian diet, and it is against my religious beliefs to consume non-vegetarian food. I am deeply saddened that Big Basket has failed to respect the sentiments of its customers and has overlooked the fact that many people, like me, choose to be vegetarian for religious, ethical or other personal reasons.
What's more concerning is that children who are not yet aware of the difference between vegetarian and non-vegetarian food might unknowingly consume the cake, which is a clear violation of our religious beliefs and practices.

I request you to take immediate action to rectify this situation and ensure that such incidents are not repeated in the future. As a loyal customer of Big Basket, I hope that my complaint will be taken seriously and appropriate action will be taken to address my concerns.
Thank you for your attention to this matter.

Wed, 11/05/2022 - 1:31am — Zahir (not verified)

Forst experience

Vegitables are not fresh and delivery guy on 22d April took back 2 products and 1 product was missing and no update till date no money credited ,won't order again