IVRS Menu: 1800 233 666666 / 079-2283 5000
- Press 1: For online booking
- Press 2: For bus time table
- Press 3: For refund related query
- Press 4: For failed transaction and to recieve a refund
- Press 5: Check if online ticket is confirm or not
- Press 6: For bus station and telephone no. queries
- Press 7: To cancel a booked ticket
- Press 8: For bus booking by phone
- Press 9: To talk with customer care executive
Email
- customer-support [at] gsrtc [dot] org (For Customer Support)
Important Links
Bhavnagar Bus Booking Enquiry No.
| Sr.No. |
Bus Stand / Control Point |
Contact No. |
| 1 |
Bhavnagar Bus Station |
0278-2424147 |
| 2 |
Shihor Control Point |
0284-6222174 |
| 3 |
Vallabhipur Control Point |
0284-1222465 |
| 4 |
Umrala Control Point |
0284-3235135 |
| 5 |
Barwala Bus Station |
0271-1237450 |
| 6 |
Botad Bus Station |
0284-9251420 |
| 7 |
Gadhda Bus Station |
0284-7253556 |
| 8 |
Dhasa Control Point |
0284-7233044 |
| 9 |
Gariyadhar Bus Station |
0284-3250055 |
| 10 |
Mahuva Bus Station |
0284-4222217 |
| 11 |
Talaja Bus Station |
0284-2222054 |
| 12 |
Palitana Bus Station |
0284-8252168 |
Cancellation And Refund
- For any query regarding refund, you can call 1800233666666, 079-22835000 or email at refund [at] gsrtc [dot] org or customer-support [at] gsrtc [dot] org .
- You can cancel your ticket using this Ticket Cancellation Form .
- For e-ticket refund complaint, email at refund [at] gsrtc [dot] org or customer-support [at] gsrtc [dot] org with your PNR number, e-ticket reference number (starting with GS), registered mobile number and date of transaction.
- For failed transaction, you can check the status using this Refund/Transaction Enquiry Form .
- Refund requests must be submitted within 30 days from the date of journey.
- Refund for cancelled tickets will be processed within 7-21 working days and for failed transactions within 7-10 working days.
Bhavnagar Division Depot Contact Details
| Sr No. |
Designation |
Contact No. |
| 1 |
Divisional Controller |
6359919028 |
| 2 |
Divisional Traffic Officer |
6359918393 |
| 3 |
Divisional Traffic Supt. |
6359918402 |
| 4 |
Divisional Mech. Engineer |
6359918394 |
| 5 |
Divisional Adm. Officer |
6359918395 |
| 6 |
Divisional Account Officer |
6359918397 |
| 7 |
Security Officer |
6359918396 |
| 8 |
Depot Manager Barwala |
6359918403 |
| 9 |
Depot Manager Bhavnagar |
6359918406 |
| 10 |
Depot Manager Botad |
6359918409 |
| 11 |
Depot Manager Gadhada |
6359918415 |
| 12 |
Depot Manager Gariyadhar |
6359918412 |
| 13 |
Depot Manager Mahuva |
6359918418 |
| 14 |
Depot Manager Palitana |
6359918421 |
| 15 |
Depot Manager Talaja |
6359918424 |
| 16 |
Deputy Engineer |
6359918400 |
| 17 |
Divisional Workshop Supt. |
6359918401 |
| 18 |
Divisional Statistical Officer |
6359918398 |
| 19 |
Store Officer |
6359918399 |
| 20 |
Stand Incharge Barwala |
6359918404 |
| 21 |
Stand Incharge Bhavnagar |
6359918407 |
| 22 |
Stand Incharge Botad |
6359918410 |
| 23 |
Stand Incharge Gadhada |
6359918416 |
| 24 |
Stand Incharge Gariyadhar |
6359918413 |
| 25 |
Stand Incharge Mahuva |
6359918419 |
| 26 |
Stand Incharge Palitana |
6359918422 |
| 27 |
Stand Incharge Talaja |
6359918425 |
| 28 |
Workshop Incharge Barwala |
6359918405 |
| 29 |
Workshop Incharge Bhavnagar |
6359918408 |
| 30 |
Workshop Incharge Botad |
6359918411 |
| 31 |
Workshop Incharge Gadhada |
6359918417 |
| 32 |
Workshop Incharge Gariyadhar |
6359918414 |
| 33 |
Workshop Incharge Mahuva |
6359918420 |
| 34 |
Workshop Incharge Palitana |
6359918423 |
| 35 |
Workshop Incharge Talaja |
6359918426 |
Address
Bhavnagar Bus Stand
Panwadi, Bhavnagar,
Gujarat 364002
Comments
Ridiculous experience of GSRTC
I waited on plateform for more than an hour and till there is not any updates about the bus....It's more than a ridiculous thing....
I tried to call deposit manager but I think he or she cares more his or her lunch than problem of passengers because I tried to call 5 times but no one received the call and other phone numbers are not exists....
It seems like they don't care about passengers whatever is done with them....
They are totally unresponsive persons who only concern with their salaries which is given them from our money....And that is the only reasons why ST is in loss....
I would like to suggest the persons who are reading the this specially students never trust on GSRTC....
It's only waist of time, money and effort....
Written by a responsible student.....
Non response from bhavnagar
Non response from bhavnagar St bus stand
This very bad management from his stop
No call receive from stop
Non response from bhavnagar S.T.Inquiry telephone number
Sir,
On several occasions I have experienced that the inquiry number of bhavnagar S.T.Depot is not replied to by not even lifting the phone call. Even the telephone number of Depot Manager bhavnagar is not responded to in the similar way. Kindly, therefore, do the needful and oblige.
Nilesh Nanavati