Benelli Customer Care No. 73289-03004

Organization: 
All India Number(s): 
  • 73289-03004 (Mon-Sat 9:30am - 5:30pm)

Email

  • customercare [at] benelli-india [dot] com

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Comments

Complaint

I purchased a trk 502x and I was on a solo ride to himachal pradesh from jammu .on returning back I faced a problem where bikes got breakdown and it was getting the situation worse when after trying a hard the bike is not even getting started. The bike is just 900km done.. very sad and bad experience of trk 502 x

very bad experience for you sales team

i encountered a very bad experience for you sales team at benelli kochi , operated by M/s marikkar engineers.
on approaching the team in the matter of purchasing an imperiale , they were very arrogant and dishourned to me . i felt as if i was at a street market monopolied by goons.
a staff name : Rasheed was very much disturbing towards me from the beginning. i think he was authority for test drive . and he wanted to sign-off from the job early. on reaching the office at the time of appointment he shouted at me telling unreliable reasons .
on asking for manager , he was the person talking for manager. i didn't expect such worst experience from an international company like yours.
hoping a solution
regards : Ershad

Irresponsible staffs

I tried to call your cochi, kerala showroom, i wonder after trying morethan 20 times no one answered my call and no call back till the time,i wanted to book a bike from there,but no..is this ur service quality? Pls make sure ur staff is able to pick up the call or call back atleast when someone calls morethan 20 times.. pathetic.