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Batik Air Malaysia Customer Care No. 011- 4171 4850
Updated on Friday, 30 June 2023 - 1:21pm
Organization:
Malindo Airlines All India Number(s):
- 011-41714850 (Mon-Fri, 9.30am-5.30pm ,Sat 9.30am-2pm)
Website:
Official Website Emails
- od_customercare [at] batikair [dot] com [dot] my (For General Inqueries)
- info_india [at] malindoair [dot] com (For Customer Support)
- customer_care [at] malindoair [dot] com (For Contact Support)
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Important Links
Customer Care Centre
| Sr.No. | Country | Contact Details |
|---|---|---|
| 1 | India | Whatsapp: +62 811-1938-0888 (chat only) Email: info_india [at] batikair [dot] com [dot] my |
| 2 | Malaysia | Whatsapp: +62 811-1938-0888 (chat only) Email: od_customercare [at] batikair [dot] com [dot] my |
| 3 | Malaysia | Batik Air Lost & Found Services Whatsapp: +62 811-1938-0888 (chat only) Email: baggage [at] batikair [dot] com [dot] my |
| 4 | Malaysia | Dedicated Corporate Helpdesk Email at: corporate [at] batikair [dot] com [dot] my |
| 5 | Malaysia | Government Travel Contact Whatsapp: +62 811-1938-0888 (chat only) Fax: +603-5036 7059 Email: govwpua [at] batikair [dot] com [dot] my |
| 6 | Singapore | Whatsapp: +62 811-1938-0888 (chat only) Email: od_customercare [at] batikair [dot] com [dot] my |
| 7 | Australia | +61 2 8248 0035 Email: batikair [at] airlinerepservices [dot] com |
| 8 | New Zealand | 0800 002 922 Email: batikair [at] airlinerepservices [dot] com |
Sales Offices In India
| City Name | Contact No. | Timing | Contact Details | |
|---|---|---|---|---|
| Chennai | Airport Service : 044-22566112 Ticketing/Sales : 044-22566113 |
Mon-Fri 9:30am-5:30pm, Sat, 9:30am-2pm |
maa [dot] sales [at] malindoair [dot] com | Room No.9, Mezzanine Floor(West Wing), New International Terminal Complex-T-4, Tirusulam, Chennai International Airport Chennai -600027 |
| New Delhi | 011-41714850 | Mon-Fri 9:30am-5:30pm, Sat, 9:30am-1:30pm |
del [dot] sales [at] malindoair [dot] com | 903, Kailash Building, 26,Kasturba Gandhi Marg,New Delhi-110001 |
| Trichy | 0431-2340209 0431-2341772 7558152632 |
Mon-Fri 9:30am-5:30pm, Sat, 9:30am-2pm |
trz [dot] sales [at] malindoair [dot] com | New Integrated Terminal Building, Trichy Internatinal Airport,Trichy - 620007 |
West Malaysia Airport Ticketing Office
| Sr.No. | Airport | Phone | Address |
|---|---|---|---|
| 1 | Subang Skypark | +603-78400492 | G4, Ground Floor, Departure Hall Subang Airport |
| 2 | Penang | +604 6458858, +604-6415144 |
L3LS7, Level 3, Mezzanine Floor, Penang International Airport, 11900, Bayan Lepas, Penang |
| 3 | Alor Setar | 04 7144881 | Lot Mtd03/T, Departure Concourse, Lapangan Terbang Sultan Abdul Halim, 06550 Alor Setar, Kedah. |
| 4 | Langkawi | +604 955 5688 | 66, Mezzanine Floor Langkawi International Airport 07100 Padang Mat Sirat Langkawi, Kedah |
| 5 | Johor Bahru | +607 599 3418 | S8, Aeromall Concourse, Senai International Airport, 81400 Senai Johor Bahru |
| 6 | Kota Bharu | +609 771 5082 | Lot L1L25 (A) Public Concourse, Sultan Ismail Petra Airport, 16100, Kota Bharu, Kelantan. |
| 7 | Kuala Terengganu | +609 667 5412 | Lot L1 L24, Departure Concourse, Landside Area, Sultan Mahmud Airport, 21300, Kuala Terengganu, Terengganu |
| East Malaysia Airport Ticketing Office | |||
| 8 | Kota Kinabalu | +603 2035 6699 (Ext:1344) | L2L (G24), Level 2 Airline Office, Kota Kinabalu International Airport, |
| 9 | Kuching | +608 2575820 | L2L, Level 2, Main Terminal, Kuching International Airport, 93722 Kuching, Sarawak. |
Airport/Sales Offices
| Sr.No. | Airport | Contact Details | Address |
|---|---|---|---|
| 1 | New Delhi Sales Office | Phone : (+91) 11 41714850 Email Sales : del [dot] sales [at] malindoair [dot] com |
903, Kailash Building, 26,Kasturba Gandhi Marg, New Delhi-110001 |
| 2 | Chennai Sales Office | Airport Service : +91-44-22566112 Ticketing/Sales : +91-44-22566113 Email: maa [dot] sales [at] malindoair [dot] com |
Room No.9, Mezzanine Floor(West Wing), New International Terminal Complex-T-4, Tirusulam, Chennai International Airport Chennai -600027 |
| 3 | Bangkok Airport Office | +617 3860 6021 | 3rd Floor (between entrance 7 & 8), Terminal 1 Dong Mueang International Airport |
| 4 | Brisbane International Airport, |
+617 3860 6021 | Suite 3L18, Level 3, International Terminal, Brisbane Airport, Queensland 4008 |
| 5 | Dhaka Sales Office | +880 1777775582-83 & 5585 | Second Floor, Nagar Shefali, House No# 09, Road No# 17, Block E, Banani, Dhaka 1213, Bangladesh |
| 6 | Dubai Sales Office | (+971) 04 7036782(Customer Support) / (+971) 50 6326377 Email: mahra [dot] alfalasi [at] dnata [dot] com |
Dnata Airline Centre, Sheikh Zayed Road, Business Bay Area, Dubai |
| 7 | Guangzhou Sales Office | Phone : 86-020-36062297 Email: customercare [dot] china [at] batikair [dot] com [dot] my |
Room W215, Pullman Guangzhou Baiyun International Airport, No. 1 Airport Jiudian Road, Huadu District, Guangzhou City, Guangdong Province, P.R.C. |
| 8 | Ho Chi Minh City Sales Office | Phone : +84 28 3915 2022, +84 28 3915 2023. | 53 Huynh Khuong Ninh, Da Kao Ward, District 1, Ho Chi Minh City. |
| 9 | Hong Kong Sales Office | Phone : +852 3180 6683 General Enquiries Email: ODHelpdesk [at] pam [dot] com [dot] hk |
Unit 2503 25/F, Island Place Tower, 510 King's Road, North Point, Hong Kong. |
| 10 | Islamabad Sales Office | Phone :(042) 3630 9671/2/3/4/5 Email: info [at] kwgpk [dot] com |
Pak Turk Center, 1-D, Unit 6,Block R, F6/G6 Jinnah Avenue, Blue Area, Islamabad. |
| 11 | Karachi Sales Office | Phone : (021) 3568-4012/3/4/6/7/8 Email: info [at] kwgpk [dot] com |
Ground Floor NHOWA Tower, M.D.M. Wafai Road, Karachi-74200 |
| 12 | Kathmandu Sales Office | Phone : +977 1400 5205, +977 1 400 5206 | Ground Floor, GR Complex, House No. 531 Lazimpat, Kathmandu, Nepal |
| 13 | Lahore Sales Office | Phone: (042) 3630-9671/2/3/4/5 Email: info [at] kwgpk [dot] com |
National Towers (Opposite Aiwan-E-Iqbal), Egerton Road, Lahore - 54000 |
| 14 | Maldives Sales Office | Phone : +960 7377787 | 5th floor, M.Perry Winkle Haveeree Hingun, Male; 20334 |
| 15 | Melbourne Airport Office | Phone : +61 383 263388 | Melbourne International Airport - Tullamarine, Level 2, Victoria 3045. |
| 16 | Mumbai Sales Office | Phone : (+91) 11 41714850 Email : del [dot] sales [at] malindoair [dot] com |
Malindo Airways Sdn Bhd |
| 17 | Phnom Penh Sales Office | Phone : +855 23 969877, +855 23 969878 | No. 135E0, Preah Sisowath Quay, Sangkat Wat Phnom, Khan Daun Penh 12200 Phnom Penh, Cambodia. |
| 18 | Perth Airport Office | Phone : +61 894 794101 | Perth International Airport, Ground Level 1.60, 245 Horrie Miller Drive, Terminal 1, Western Australia 6105. |
| 19 | Singapore Sales Office | Call Centre : +65 6339 6904 | Reservation & Ticketing Office 61 Stamford Road #01 - 07 Stamford Court Singapore 178892 |
| 20 | Taipei Sales Office | Phone : +886-2-8770-5008 | 11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei ,Taiwan. |
| 21 | Trichy Sales Office | Phone : +91 0431-2340209 / 2341772 / 7558152632 Email: trz [dot] sales [at] malindoair [dot] com |
New Integrated Terminal Building (NITB), Trichy International Airport, Trichy 620007 |
| 22 | Yangon Sales Office | Phone : (+95) 1-381606 / (+95) 1-372269, / (+95) 1-374210 / (+95) 1-388779 Email :od_customercare [at] malindoair [dot] com |
186, MWEA Tower, Room no. 105, Shwe Dagon Pagoda Road, 11191 Dagon Township, Yangon. |
Comments
None of your given numbers are working ! how do I reach you ??
None of your given numbers are working ! how do I reach you ??
Heartless Hostess - NURAZIAH
Heartless human being - Ms. NURAZIAH. I was suffering from fever and severe cough and while boarding I requested for hot water to take medicine. More than half an hour she delayed, then saying seat belt sign is on. Even after it went off, inspite of repeated requests, she didn't give me saying she is doing her job. Is this a hostess are being trained and service to customer on board.
Now I am at hospital in Kochi attending to my illness. I need a very serious action against the hostess for deficiency in a basic humanitarian service at time of medical emergency. An immediate attention is required for this regular flyer in your airlines failing which I will escalate to authorities concerned to seek Justice and such inhuman act not repeated by your staff
Your numbers is impossible to
Your numbers is impossible to reach.
Transit Visa Inquiry Short Layover only
We have a flight from Bali going towards Mumbai but we have a transit layover of 4:30 mins at Malaysia KLIA on 30th Aug 2019 we will be flying the same day
We are taking a flight from Malindo Air both sector that is Bali -- Kul -- Mumbai and It is arriving and departing from the same Airport that is : KLIA (Terminal M) Using two Different PNRs
We wish to know do we required a transit visa ?
We heard that if the layover is within 120 Hours we can get TWA (Transit without Visa) Is it true ?
Kindly let us know on the same as we have a concern Note we are Indian Citizen
Look forward to hear from you soon on above
Kind Regards
Roshan Achhra
Irritating experience in Malindo flight
Myself Sanjay S Satalkar & my wife Anupama Satalkar, both 67 years old, traveled from Bali to Kaulalumpur on 30th June 2019 by flight OD 305 of Malindo Air, our seat nos.were 30A and 30B respectively. I have following complaints to lodge about the journey. 1)We both are vegetarians. We were NOT served with vegetarian meals which were pre-specified at the time of booking. The crew told that veg.meals were over. They asked us to eat non-veg. food, which we refused. Then we were told to BUY some vegetarian items. 2) My wife, Anupama was sick during the flight with perspiration, heavy giddiness and shivering. NO ASSISTANCE was provided by the crew on requesting them to give her a blanket. I was told to BUY a blanket by paying local currency in ringets only. I paid 25 ringets for it. NO receipt was given to me for this purchase. 3) I asked the crew for a wheel chair for my wife at Kaulalumpur air port. I was asked to pay 50 ringets for it. I paid it as my wife was terribly sick. Again,NO receipt was given to me for this payment too. I paid n toto, 75 ringets for blanket and wheel chair, without getting any food.
I strongly condemn this troublesome torturing experience we had in the flight and claim a compensation of 500USD in lieu of the torture. Kindly send me the same by an international demand draft immediately. I further state that you should take a very serious note of these events and ensure NOT to repeat with passengers in future. Expecting an immediate positive response from you. Thanking you. Sanjay S Satalkar. Mumai India.
plz give me mobile no
mail me kushaldave89 [at] gmail [dot] com
Customer Service - Telephone No.
Your telephone number is just impossible to reach. The answering machine does not connect after pressing 1 or 2. All other phone numbers - there are no answers. PLEASE wake up to resolve and the service is TERRIBLE.