IVRS Menu: 1800 22 0088
Select your Preferred language
- Press 1: To Block or Hotlist Your Card
- Press 2: To Activate A New Card
- Press 3: To Generate A Telephone PIN
- Press 4: If You Are An Existing Customer
- Press 5: For Transactions Security
Important Links
SMS Service
- Send SMS <CARD> to 7669300024 .
Important Contact Details
| Sr No. |
Service |
Contact Details |
| 1 |
For Hotlisting Of Credit Card |
022-40429127 |
| 2 |
For Merchant Enrolment |
022-61312937 |
| 3 |
For Hotlisting |
022-40426005 |
| 4 |
Alternate No. For Hotlisting |
022-40426006 |
| 5 |
Chargeable No. For Hotlisting |
022-40919191 |
| 6 |
For Failed Transaction |
boi [dot] starconnect [at] bankofindia [dot] com |
| 7 |
Charge Back VISA Cards |
headoffice [dot] visachargeback [at] bankofindia [dot] co [dot] in |
| 8 |
Charge Back MasterCards |
headoffice [dot] masterchargeback [at] bankofindia [dot] co [dot] in |
Grievance Redressal
- For any query/complaint, you can contact the Assistant General Manager, details are given below:
Contact No.: 1800220088, 022-40919191
Email: headoffice [dot] cpdcreditcard [at] bankofindia [dot] co [dot] in
Address: Bank of India, PNB-BOI Tower, 5th Floor, C-29, G Block, Bandra-Kurla Complex, Bandra (East) Mumbai- 400 051
Working Hours:
Mon-Fri, 10:15am-5:15pm
- You can also lodge you complaint online through Complaint Management System (CMS) Portal .
Head Office
Bank of India
Star House, C-5, "G" Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
Contact No.: 022-66684444