Follow us on: 
Bank of India Credit Card Customer Care No. 1800 220 229
Updated on Thursday, 2 July 2026 - 3:01pm
Email
Organization:
Bank of India Toll free Number(s):
- 1800 220 229 (For Credit Card Query)
- 1800 220 088 (For Credit Card Query/Hotlisting Of Credit Card)
All India Number(s):
- 022-40 91 91 91 (Alternate No. For Credit Card Query)
- 022-4042 6005 (For Credit Card Hotlisting)
- 022-4042 6006 (Alternate No. For Credit Card Hotlisting)
Website:
Official Website
iOS App:
BOI BIZ Pay
iOS App:
BOI Mobile
Android App:
BOI BIZ Pay
Android App:
BOI Mobile IVRS Menu: 1800 220 229
Select Your Preferred language
- Press 1: For blocking of debit card or credit card or for account freezing of for blocking of internet banking user ID
- Press 2: For account balance
- Press 3: For banking services
- Press 4: For self pin generation services
- Press 5: For stop cheque payment
- Press 6: For credit card related query
- Press 7: For other banking services
- Press 8: For interested in our products and for BOI products
- for agricultural loan product
- Press 9: For senior citizens and person with disability
- creditcardsupport [dot] dbd [at] bankofindia [dot] bank [dot] in (For Customer Care)
Important Links
To Block or Hotlisting
- By Contact No: You can call at 1800220088, 1800220229, 022-40919191, 022-40426005 and 022-40426006 .
- By Mail: You can also mail at creditcardsupport [dot] dbd [at] bankofindia [dot] bank [dot] in or headoffice [dot] cpdcreditcard [at] bankofindia [dot] bank [dot] in .
- By Mobile App : Login to BOI Mobile →navigate to the Cards section →choose Hotlist Credit Card.
- By Net Banking: Login to BOI internet banking →Under the 'Request' tab →go to 'Credit Card' select 'Hotlist Credit Card'.
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | For Hotlisting Of Credit Card | 022-40429127 |
| 2 | For Merchant Enrolment | 022-61312937 |
| 3 | For Hotlisting | 022-40426005 |
| 4 | Alternate No. For Hotlisting | 022-40426006 |
| 5 | Chargeable No. For Hotlisting | 022-40919191 |
| 6 | For Failed Transaction | boi [dot] starconnect [at] bankofindia [dot] bank [dot] in |
| 7 | Charge Back VISA Cards | headoffice [dot] visachargeback [at] bankofindia [dot] bank [dot] in |
| 8 | Charge Back MasterCards | headoffice [dot] masterchargeback [at] bankofindia [dot] bank [dot] in |
Grievance Redressal
- For any query/complaint, you can contact the Assistant General Manager, details are given below:
Contact No.: 1800220088, 022-40919191
Email: headoffice [dot] cpdcreditcard [at] bankofindia [dot] bank [dot] in
Address: Bank of India, PNB-BOI Tower, 5th Floor, C-29, G Block, Bandra-Kurla Complex, Bandra (East) Mumbai- 400 051
Working Hours: Mon-Fri, 10:15am-5:15pm - If your query still not resolved within 30 days, you can lodge your complaint online through RBI Complaint Management System (CMS) Portal or contact the RBI Ombudsman.
Head Office
Bank of India
Star House, C-5, "G" Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
Contact No.: 022-66684444
Parent Article:
