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Bank of India Credit Card Customer Care No. 1800 220 229
Updated on Monday, 30 March 2026 - 12:40pm
Email
Organization:
Bank of India Toll free Number(s):
- 1800 220 229 (For Credit Card Query)
- 1800 220 088 (For Credit Card Query/Hotlisting Of Credit Card)
All India Number(s):
- 022-40 91 91 91 (Alternate No. For Credit Card Query)
- 022-4042 6005 (For Credit Card Hotlisting)
- 022-4042 6006 (Alternate No. For Credit Card Hotlisting)
Website:
Official Website
iOS App:
BOI BIZ Pay
iOS App:
BOI Mobile
Android App:
BOI BIZ Pay
Android App:
BOI Mobile IVRS Menu: 1800 220 229
Select your Preferred language
- Press 1: For blocking of debit card or credit card or for account freezing of and for blocking of internet banking user ID.
- Press 2: For account balance.
- Press 3: For banking services.
- Press 4: For self pin generation services.
- Press 5: For stop cheque payment.
- Press 6: For credit card related query.
- Press 7: For other banking services.
- Press 8: For interested on products and for BOI products.
- Press 9: For senior citizens and person with disability.
- creditcardsupport [dot] dbd [at] bankofindia [dot] bank [dot] in (For Customer Care)
Important Links
To Block or Hotlisting
- By Contact No: You can call at 1800220088, 1800220229, 022-40919191, 022-40426005 and 022-40426006 .
- By Mail: You can also mail at creditcardsupport [dot] dbd [at] bankofindia [dot] bank [dot] in or headoffice [dot] cpdcreditcard [at] bankofindia [dot] bank [dot] in .
- By Mobile App : Login to BOI Mobile →navigate to the Cards section →choose Hotlist Credit Card.
- By Net Banking: Login to BOI internet banking →Under the 'Request' tab →go to 'Credit Card' select 'Hotlist Credit Card'.
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | For Hotlisting Of Credit Card | 022-40429127 |
| 2 | For Merchant Enrolment | 022-61312937 |
| 3 | For Hotlisting | 022-40426005 |
| 4 | Alternate No. For Hotlisting | 022-40426006 |
| 5 | Chargeable No. For Hotlisting | 022-40919191 |
| 6 | For Failed Transaction | boi [dot] starconnect [at] bankofindia [dot] bank [dot] in |
| 7 | Charge Back VISA Cards | headoffice [dot] visachargeback [at] bankofindia [dot] bank [dot] in |
| 8 | Charge Back MasterCards | headoffice [dot] masterchargeback [at] bankofindia [dot] bank [dot] in |
Grievance Redressal
- For any query/complaint, you can contact the Assistant General Manager, details are given below:
Contact No.: 1800220088, 022-40919191
Email: headoffice [dot] cpdcreditcard [at] bankofindia [dot] bank [dot] in
Address: Bank of India, PNB-BOI Tower, 5th Floor, C-29, G Block, Bandra-Kurla Complex, Bandra (East) Mumbai- 400 051
Working Hours: Mon-Fri, 10:15am-5:15pm - You can also lodge you complaint online through Complaint Management System (CMS) Portal .
Download Forms
Head Office
Bank of India
Star House, C-5, "G" Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
Contact No.: 022-66684444
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