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Bank of America in India Helpline No. 022-6632 3000

Updated on Friday, 6 May 2022 - 4:46pm
All India Number(s): 
  • 022-6632 3000 (Mumbai)
  • 080-6600 6200 (Bengaluru)
  • 044-4290 4590 (Chennai)
  • 011-6616 2000 (Delhi)
Website: 
Official Website

Locations Contact Details

Location Contact No. Address
Delhi -
Branch Office		 011 6616 2000 1st Floor, DLF Centre, Sansad Marg,
New Delhi 110 001, INDIA
Mumbai -
Branch Office		 022-66323000

Ground Floor, A Wing,
OneBKC, G Block,
Bandra Kurla Complex, Bandra (East),
Mumbai 400 051, INDIA
Fax: 022-6610 8542
Bengaluru -
Branch Office		 080-66006200 5 Floor, B Wing Salarpuria Windsor
No.3, Ulsoor Road
Bengaluru (Bangalore),
Karnataka 560 042, INDIA
Chennai -
Branch Office		 044-42904590 7th & 8th Floor, EA Chambers,
Express Avenue,
No.49, 50-L, Whites Road Royapattah
Chennai 600 014, INDIA

Grievance Redressal

Level 1-

  • For any queries related to fund transfer (RTGS/NEFT/IMPS etc.) please contact
    to payments team at dg [dot] payments_chennai [at] bofa [dot] com.
  • Contact details of designated officials at branches at New Delhi, Mumbai, Chennai,
    and Bengaluru for redressing your grievances/complaints are as below:
    Designation Name Contact No. Email
    Vice President,
    Operations Manager    		 Mr. Sunil Bahl 011-66162285
    Fax: 011- 66162199    		 sunil [dot] bahl [at] bofa [dot] com.
    Senior Vice President,
    Operations Manager    		 Mr. Rajeev Tandon 022-66323242
    Fax: 022-66108541    		 rajeev [dot] tandon [at] bofa [dot] com
    Senior Vice President,
    Operations Manager    		 Mr. Parameswaran
    Ramakrishna    		 044-42904520
    Fax: 044-28464217    		 parameswaran [dot] ramakrishna [at] bofa [dot] com
    Vice President,
    Operations Manager    		 Mr. Vivek
    Vikram Sista    		 080-66006201
    Fax: 080-25326025    		 vivek [dot] sista [at] bofa [dot] com

Level 2-

  • In case your grievance is not resolved at the branch level, please contact to
    Service & Operations Head
    • Mr. Jyotindra Prasad Sinha,
      Senior Vice President- Fulfillment,
      Service & Operations Head,
      Bank of America N.A.,
      A Wing, One BKC, ‘G’
      Block, Bandra Kurla Complex,
      Bandra (East), Mumbai 400051
      Email: jyotindra_prasad [dot] sinha [at] bofa [dot] com
      Ph: 022-66323143,
      Fax: 022-66108541,

Level 3-

  • In case you are not satisfied with the resolution provided at level 2 , the same may
    be escalated to the Principal Nodal Officer and Nodal Officers appointed by the
    bank to handle such escalations.
    Designation Name Contact
    No.    		 Email Address
    Principal
    Nodal Officer    		 Ms. Swati Rao 022-66323044
    9619284223    		 srao6 [at] bofa [dot] com 16th Floor, One BKC,
    ‘G’ Block, Bandra Kurla
    Complex, Bandra (East),
    Mumbai-400051
    Nodal Officer Ms. Neha Aneja 011-66162089
    9953003439    		 neha [dot] aneja [at] bofa [dot] com 1st floor, DLF Centre
    Sansad Marg New
    Delhi -110001
    Nodal Officer Ms. Vertica Saxena 080-66006256
    9620076543     		vertica [dot] saxena [at] bofa [dot] com 5/F B Wing, Salarpuria
    Windsor, # 3 Ulsoor
    Road Bangalore-560042

Level 4-

  • If you are not satisfied with grievance redressal, you may approach the Banking Ombudsman.

Corporate Office

Mumbai - Corporate Office
Ground, 16th, 17th & 18th Floor,
A Wing,One BKC, G Block,
Bandra Kurla Complex, Bandra
(East), Mumbai 400 051, India

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