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Bank of America India Customer Care No.

Updated on Wednesday, 22 October 2025 - 10:55am
Organization: 
Website: 
Official Website
iOS App: 
Bank of America Mobile Banking
Android App: 
Bank of America Mobile Banking

Email

  • dg [dot] bana_india_branches [at] bofa [dot] com (For General Query/Complaint)

Branches Contact Details

Sr. No. Location Contact No. Address
1 Mumbai 022-66323000,
022-66328000		 Ground Floor, A Wing, One BKC, G Block, Bandra Kurla
Complex, Bandra (East), Mumbai 400051
2 Bengaluru 080-66006200 5th Floor, South Block, Safina Towers, No.3, Ali Asker Road,
Vasanthnagar, Bengaluru (Bangalore), Karnataka 560052
3 Chennai 044-69904590 EA Chambers, Express Avenue, No.49, 50-L, Whites Road,
Royapettah, Chennai 600014
4 New Delhi 011-66162000 DLF Centre, Sansad Marg, New Delhi 110001

Grievance Redressal

Level 1:

  • You can email at dg [dot] bana_india_branches [at] bofa [dot] com (For General Query/Complaint) or you can fill this Complaint Form .
  • You can also contact to the officers mentioned below :-
    Sr. No. Name Designation Contact No. Fax No.
    1 Mr. Sunil Bahl Senior Vice President,
    Sr. Group Operations Manager    		 011-66162000 011-66162199
    2 Mr. Ganapathi Swaminathan Vice President,
    Sr. Operations Manager    		 022-66323000 022-66323780
    3 Ms. Srividhya Balaji Vice President,
    Group Operations Manager    		 044-69904590 044-66944190
    4 Mr. Vivek Vikram Sista Senior Vice President,
    Group Operations Manager    		 080-66006200 080-66006296
  • You can also contact to the officers given below :-
    Name: Mr. Jyotindra Prasad Sinha
    Designation: Senior Vice President, Business Executive Ops
    Contact No.: 022-66323000
    Fax: 022-66323780

Level 2:

  • If your query is not resolved, then you can approach the Nodal Officers mentioned below :-
    Sr. No. Name Designation Contact No.
    1 Mr. Sunil Agarwal Principal Nodal Officer,
    Vice President, Service Advisor    		 022-66323249,
    080-97018599
    Email: pno [at] bofa [dot] com
    2 Ms. Neha Aneja Nodal Officer,
    Senior Vice President,
    Sr. Group Operations Manager    		 011-66162089,
    9953003439
    3 Ms. Vertica Saxena Nodal Officer,
    Vice President,
    Sr. Operations Manager    		 011-66162062,
    7304992813

Level 3:

  • If you are still not satisfied, then you can contact to the Integrated Ombudsman
    Toll Free No.: 14448 (9:30am-5:15pm)
    Email: crpc [at] rbi [dot] org [dot] in
    Address: Centralized Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh 160017
  • You can also lodge your complaint online through RBI Complaint Management System (CMS)

NEFT/ RTGS Customer Facilitation Centres