Bajaj Housing Finance Customer Care No. 022-4529 7300

Email

• bhflwecare [at] bajajhousing [dot] co [dot] in (For Customer Care)

Important Links

• Contact Support
• Branch Locator
• Frequently Asked Questions
• Home Loan Application Form

Important Contact Details

For Complaint

Level 1:

• For any query/complaint you can mail at bhflgrievance [at] bajajhousing [dot] co [dot] in .
• You can also visit your nearest Branch Location .

Level 2:

• If your query is not resolved within 5 days or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the head of Customer Experience at the details given below:
  Email: bhflcustomerexperience [at] bajajhousing [dot] co [dot] in
  Address: Bajaj Housing Finance Limited,
  5^th Floor, B2 Building, Cerebrum IT Park, Kumar City, Kalyani Nagar,
  Pune- 411014 Maharashtra, India

Level 3:

• If your query is not resolved within 7 days or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Contact No.: 020-71878321
  Email: bhflgro [at] bajajhousing [dot] co [dot] in
  Address: Bajaj Housing Finance Limited,
  5^th Floor, B2 Building, Cerebrum IT Park, Kumar City, Kalyani Nagar,
  Pune- 411014 Maharashtra, India

Level 4:

• If your query is not resolved within 30 working days then you can lodge your complaint online through National Housing Bank (NHB) at the address given below:
  Address: National Housing Bank, Department of Supervision, (Grievance Redressal Department),
  4^th Floor, Core-5A, India Habitat Centre, Lodhi Road,
  New Delhi- 110003 Delhi, India

Office Addresses

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