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Bajaj Finserv Customer Care No. 8698 01 01 01
Updated on Wednesday, 1 July 2026 - 5:52pm
Email
Organization:
Bajaj Finserv All India Number(s):
- 8698 01 01 01 (For Contact Support, 24x7)
- 022-4529 7300 (For Home Loans Related Query)
- 77570 00000 (To Apply For Loan)
Website:
Official Website
iOS App:
Bajaj Finance: Loans, UPI & FD
Android App:
Bajaj Finance: Personal Loan IVRS Menu : 8698 01 01 01
- Press 1- If you are an existing customer
- Press 1: To validate with your registered mobile no. and otp.
- Press 2: To validate from your customer Id and date of birth.
- Press 3: To validate with your Bajaj Finserv EMI network card no. and date of birth.
- Press 4: To validate with your fixed deposit Id and date of birth.
- Press 5: To check your recent fixed deposit application status.
- Press 2- If you are not a customer of bajaj finance ltd.
- Press 1: To apply for a new product or to check your recent application status.
- Press 2: To stop receivings calls from Bajaj Finance ltd.
- Press 3: If you want to report any fraud incident.
- Press 4: For any other service or product related query.
- wecare [at] bajajfinserv [dot] in (For Contact Support)
Important Links
Working Hours
| Sr No. | Service | Timing |
|---|---|---|
| 1 | Fraud-related | Mon-Sun, 24x7 |
| 2 | Debt management (collection-related) | Mon-Sun, 24x7 |
| 3 | Loan-related | Mon-Sun, 9am-9pm |
| 4 | EMI Network Card-related | Mon-Sun, 9am-9pm |
| 5 | Insurance-related | Mon-Sat, 9:30am-6:30pm |
| 6 | Deposit-related | Mon-Sat, 9:30am-06:30pm |
Important Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Home Loan Queries | 022-45297300 |
| 2 | RBL Credit Card Queries | 022-62327777, 022-71190900 |
| 3 | DBS Bank Credit Card Queries | 18602103456, 18602674567 |
| 4 | Bajaj General Insurance | 18002095858, 7507245858 (WhatsApp) |
| 5 | Bajaj Life Insurance | 020-67121212, 8806727272 (WhatsApp) |
For SMS Service
- Send SMS To 9227564444 the following keywords at the table given below from the registered mobile number.
Sr No. Service Keyword 1 To receive the download URL for mobile app AP 2 To know your current email address GETEMAIL 3 To update your email address UPDEMAIL (New Email ID) 4 To know your current mailing address GETADD 5 To know your customer ID CUSTID 6 To know your loan account number (LAN) LAN 7 To know your loan/EMI details EMI LAN 8 To know your customer portal-My Account username and password MY ACCOUNT 9 To know your 4-digit EMI Network Card PIN PIN 10 To get statement of account (SOA) SOA 11 To get No Objection Certificate (NOC) on loan closure NOC 12 To know your repayment schedule REPSCH 13 To give your valuable feedback FEEDBACK 14 To give a positive feedback SAT Y 15 To give a negative feedback SAT N
For Complaint
Level 1:
- For any query/complaint you can contact to the customer support team.
- You can also visit your nearest Branch .
Level 2:
- If your query is not resolved within 10 days then you can escalate the issue to the Grievance Redressal Officer by calling at 022-41803901 (Mon-Sat, 9:30am-5:30pm) or mailing at grievanceredresslateam [at] bajajfinserv [dot] in .
Level 3:
- If your query is still not resolved within 20 days or you are not satisfied with the resolution provided at level 2 then you can contact the Principal Nodal Officer at the details given below:
Contact No.: 079-71268594 (Mon-Sat, 9:30am-5:30pm)
Email: ospno [at] bajajfinserv [dot] in
Level 4:
- If your query is still not resolved within 30 days then you can escalate the issue to Area of Operation of RBI Ombudsman at:
Toll Free No.: 14448
Address: Centralised Receipt and Processing Centre (CRPS)
4th Floor , Reserve Bank of India,
Sector-17, Central Vista,
Chandigarh - 160017 - You can also lodge your complaint online through RBI Complaint Management System (CMS)
Download Forms
Office Addresses
| Sr No. | Office | Address (Bajaj Finserv Ltd.) |
|---|---|---|
| 1 | Registered Office | Bajaj Auto Limited Complex Mumbai - Pune Road, Pune - 411035 Maharashtra, Contact No.: 020-71576064 |
| 2 | Corporate Office | 6th Floor, Bajaj Finserv Corporate Office, Off Pune - Ahmednagar Road, Viman Nagar, Pune - 411014 |
Comments
Insurance cancel my accounts
Dear sir,
My insurance cancel my account pls sir or without permission my insurance iam not interested my insurance pls cancel insurance
Why my card block
Sir my card is blocked from few months..Please unblock my emi card
Renewal. Health Insurence soft copy
I want to my health Insurence soft copy.
Bajaj card apply
Bajaj card apply Bajaj Card banwana hai
Customer care problem in speaks language problem and payment com
Dear sir,
I am existing customer 2 consumer payments closed and pl is running but payment also debit in my account in 3rd date but 4th on words daily comming calls why. They spokes only Hindi or English but no telugu customer care persons not there and my payments sending nacharam branch u don,t know this branch plz. When if u want speaks telugu customer care persons and first communicate where debited amount of branch payment confirm after call
Anauthorized charges deduction
For the last 2monts Bajaj finance is debited my 3000/- RS what the hell is that when my all loan amount clear successfully Bajaj finance is such a bit** froud company
Regarding block of my Card..
Sir, why my card blocked?