Aye Finance Customer Care No. 0124-480 2300

Email

• customer [dot] care [at] ayefin [dot] com (For Customer Care)

Important Link

• Contact Form

For Complaint

Level 1:

• For any query/complaint, you can contact at the details given below:
  Contact No.: 0124-4802300
  Email: customer [dot] care [at] ayefin [dot] com
  Timing: Mon-Fri, 9am-6pm
• Your complaint will be resolved within 10 working days.

Level 2

• If your complaint is not resolved, then you can contact at customer [dot] complaint [at] ayefin [dot] com .
• Your complaint will be resolved within 7 days.

Level 3

• If your complaint is not resolved, then you can contact the principal nodal officer at nodalofficer [at] ayefin [dot] com .
• Your complaint will be resolved within 3 days.

Level 4

• If your complaint is not resolved within 30 days, then you can register your complaint to the Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt & Processing Centre,
  Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh - 160017
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

For Complaint Regarding Insurance

Level 1

• For any query/complaint, you can contact at 0124-4802300 or mail at customer [dot] care [at] ayefin [dot] com .
• Your complaint will be resolved within 5 working days.

Level 2

• If your complaint is not resolved, then you can contact the nodal officer at nodalofficer [at] ayefin [dot] com .
• Your complaint will be resolved within 7 working days.

Level 3

• If your complaint is still not resolved, then you can contact to the Insurance Regulatory and Development Authority (IRDA) through details given below:
  Toll Free No.: 155255, 18004254732
  Email: complaints [at] irdai [dot] gov [dot] in
  Address: Grievance Redressal Cell,
  Sy.No.115/1, Financial District, Nanakramguda,
  Gachibowli, Hyderabad - 500 032.

Office Addresses

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