IVRS Menu: 1800 419 0094
- Press 1: For loan documents
- Press 2: To track loan application status
- Press 3: To talk to a customer care executive
Email
- customer [dot] support [at] axisfinance [dot] in (For Customer Care)
Important Links
For Complaint
Level 1:
- For any query/complaint you can mail at customer [dot] support [at] axisfinance [dot] in .
Level 2:
- If your query is not resolved within 10 working days at level 1, then you can contact the Grievance Redressal Officer at the details given below:
Contact No.:
022-62260049
Email:
grievance [at] axisfinance [dot] in
Level 3:
- If your query is still not resolved within 20 working days at level 2, then you can contact the Principal Nodal Officer at the details given below:
Contact No.: 022-62260248, 8655749343
Email:
principal [dot] nodalofficer [at] axisfinance [dot] in
Level 4:
- If your query is still not resolved within 30 days of the period or you are not satisfied with the resolutions provided in the above levels, then you can lodge your complaint online through the Non-Banking Financial Company (NBFC) Ombudsman .
Registered Office
Axis Finance Limited,
Axis House, Ground Floor,
Pandurang Budhkar Marg,
Worli, Mumbai 400025
Contact No.: 022-24252525, 022-62260000
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