ANZ Bank India Customer Care No.

Organization: 
Toll free Number(s): 
  • 000 800 6101 008 (For Contact Support)
All India Number(s): 
  • 022-4112 0235 (For Customer Support, Mon-Sat, 10am-4pm)
International Numbers: 
+65 6637 7671 (For International Support)

IVRS Menu: 022-4112 0235

  • Press 1: For payment related enquiry .
  • Press 2: For electronic banking related enquiry .

After pressing the above keys your call will be transfer to the customer care executive.

Email

  • anz-india [at] anz [dot] com (For General Query)
  • in [dot] clientservices [at] anz [dot] com (For Account Queries/Complaints)

Grievance Redressal

Leve 1:

  • For any query/complaint, you can contact at 022-41120235 or mail at in [dot] clientservices [at] anz [dot] com , you can also fill this Complaint Form .
  • You can also visit to your nearest Branch Location at the details mentioned below:
    Sr No. Branch Contact No. Adress
    1 Mumbai 022-41120000 2101, 21st Floor, Altimus,
    Pandurang Budhkar Marg,Worli, Mumbai - 400018,
    Maharashtra, India
    2 Gurugram 0124-6627400 The Executive Centre, Unit 8, Level 6,
    DLF Downtown, Block II, DLF City Phase III,
    Sector 25A, Gurgaon 122002, India
    3 Bengaluru 080-67912800 Hoysala Corpus, 1st Floor
    Nandi Cross, NH-7, Devanahalli
    Bengaluru, Karnataka 562110
  • Your query will be resolved within 5 working days.

Level 2:

  • If your query is not resolved within 5 days, then you can also contact to the Principal Nodal Officers at the details mentioned below:
    Sr No. Branch Name Designation Email
    1 Mumbai Mr. Carl Kingston Chief Executive Officer carl [dot] kingston [at] anz [dot] com
    2 Mumbai Mr. Hemal Mehta (Acting CTOO) Head of Technology pno [at] anz [dot] com
  • You can also contact to the nodal officers at the details mentioned below:
    Sr No. Branch Designation Address
    Email: nodal [dot] officer [at] anz [dot] com (Same For All)
    1 Mumbai Manager - Onboarding, KYC & Client Services 2101, 21st Floor, Altimus,
    Pandurang Budhkar Marg,Worli, Mumbai - 400018,
    Maharashtra, India
    2 Gurgaon Manager - Branch Operations The Executive Centre, Unit 8, Level 6,
    DLF Downtown, Block II, DLF City Phase III,
    Sector 25A, Gurgaon 122002, India
    3 Bengaluru Manager - Operations, Bengaluru Branch Hoysala Corpus, 1st Floor
    Nandi Cross, NH-7, Devanahalli
    Bengaluru, Karnataka 562110
  • Your query will be resolved within 10 days .

Level 3:

  • If you are still not satified with the resolution given at the above levels, then you can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman
  • Your query will be resolved within 15 working days.

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