Atlas Airlines Customer Care Numbers

Organization: 
Toll free Number(s): 
  • +1 866 434 1617(North America)

Quick Links

Important Contacts

Name Contact Details Email
General Inquiries +1 (914) 701-8000 info [at] atlasair [dot] com
Customer Service +1 (833) 681-9941 HDQcustsrvc [at] atlasair [dot] com
Employment Verification Phone: +1 (914) 701-8000
Fax: +1 (914) 697-7858
 
Investor Relations +1 914 701 8200 InvestorRelations [at] atlasair [dot] com
Media Relations +1 914 701 8951 corpcommunications [at] atlasair [dot] com
Sales   Sales [at] atlasair [dot] com
Commercial Charters   CharterSales [at] atlasair [dot] com
Passenger Charters   paxchartersales [at] atlasair [dot] com

Investor Relations Contact

AAWW Investor Relations
2000 Westchester Avenue
Purchase, NY 10577-2543
Phone No.: +1 914 701 8200
Email: InvestorRelations [at] atlasair [dot] com

Address

2000 Westchester Avenue Purchase,
NY 10577-2543

Department Phone No. Email ID
General Inquiries +1 914 701 8000  info [at] atlasair [dot] com
Passenger Customer Service + 1 833 681 9941 HDQcustsrvc [at] atlasair [dot] com
Employment Verifications

914.701.8000

Fax No.:914-701-8444

 

List Of Offices Worldwide

New York

Department Phone Number

Email ID

Corporate Communications

Phone: +1 914 701 6576

 

corpcommunications [at] atlasair [dot] com

Investor Relations
Dan Loh

Phone: +1 914 701 8200
E-mail: InvestorRelations [at] atlasair [dot] com
ACMI & Charter Requests Richard Broekman
Vice President Global Sales & Commercial Development
Phone: +1 914 701 8211

Rogier Fetter
Vice President Global Charter Sales and South America 
Phone: +1 914 701 8262

Dan Abaroa
Director Commercial Analysis
Phone: +1 914 701 8572

Jaavid Ali
Director Charter Sales
Phone: +1 914 701 7853

Jordan Frohlinger
Senior Manager Commercial Development, Sales and Marketing
Phone: +1 914 701 8068

William Grobasky
Senior Manager Passenger Charter Sales, Sales and Marketing
Phone: +1 914 701 8376




ACMI/CMI:Sales [at] atlasair [dot] com
Charter:CharterSales [at] atlasair [dot] com
Passenger:PaxCharterSales [at] atlasair [dot] com
Handling Agents Phone: +1 718 244 5500 x 6 Cargo Airport Services
Building 151
John F. Kennedy International Airport
Jamaica, NY 11430


Chicago

Department Phone Number

Address

Handling Agents Phone: +1 773 686 5840 x 4 Alliance Ground
516 Express Center Drive
O’Hare International Airport
Chicago, IL 60666

Dallas

Department Phone Number

Address

Handling Agents Phone: +1 214 524 2900 Forward Air, Inc.
3800 Cabell Road
Irving, TX 75063

Houston

Department Phone Number

Address

Handling Agents Phone: +1 281 443 2305
Phone: +1 281 973 7822
CAS USA - Cargo Airport Services
19115 Lee Road
Humble, TX 77338

Los Angeles

Department Phone Number

Address

Handling Agents Phone: +1 310 743 0071 
+1 310 743 0137
AGI 
5761 West Imperial Highway 
Los Angeles International Airport 
Los Angeles, CA 90045 

Miami

Department Phone Number Email

Address

Sales Import/Export Information
Phone: + 1 305 704 0980

Maria Chavez
Director Sales, USA and LATAM
Phone: +1 786 265 2720

Frank Diaz
Manager Network Planning and Business Excellence
Phone +1 786 265 2728

Marcia Radoff
Manager Sales and Customer Service
Phone: +1 786 265 2721

Mario Perez-Velasco
Account Executive
Phone: +1 786 265 2722

Janet Flores
Account Executive 
Phone: +1 786 265 2726
MIAAtlasSales [at] AtlasAir [dot] com

Street Address:
Atlas Air, Inc.
6303 Blue Lagoon Drive, Suite 460 West
Miami, Florida 33126
Customer Service +1 786 265 2724   Booking/Forwardings/Quotes
Maricel Valdez
Account Executive

Fax: +1 786 265 2727
Handling Agents Phone: +1 305-704-0980   CAS USA
6640 NW 22nd Street
Export: Bldg 707
Import: Bldg 706
Miami, FL 33122

Argentina

Department Phone Number Email

Address

Sales Alfredo Cuda
General Manager
 
Diego Cuda
Sales Manager

Phone: +5411 4345 6186
Fax: +5411 4345 6187
alfredo [dot] cuda [at] atlasair [dot] com/
diego [dot] cuda [at] atlasair [dot] com
Corporate Office
427 Belgrano Avenue, 2nd Floor, Office 16
C.A.B.A., Argentina
Handling Agents Phone: +5411 5480 5462   Airport Office
Corporate Building, 3rd Floor, Office 306
Ezeiza, International Airport
Buenos Aires, Argentina

Brazil

Department Phone Number Email

Address

Sales



Phone: +55 11 3284 3900
  •  luis [dot] delvalle [at] atlasair [dot] com
  • omar [dot] ferreira [at] atlasair [dot] com
  • diego [dot] furno [at] atlasair [dot] com
Rua Haddock Lobo 578 - 10th Floor
01414-000 São Paulo - SP - Brazil
Operations Alberto Barbosa
Operations Manager

Phone: +55 11 7811 2881
 alberto [dot] barbosa [at] atlasair [dot] com
Atlas Air Representatives



Phone: +55 19 3725 5600
Phone: +55 19 3725 5602 



Phone: +55 92 3652 1844

  • opsvcp2 [at] aviationservice [dot] com [dot] br
  • cerazo [at] aviationservice [dot] com [dot] br
  • cerazo [at] aviationservice [dot] com [dot] br
Aeroporto de Viracopos
Centro Empresarial
2 Piso Sala 204C
Campinas - SP 13052-901

Aeroporto Internacional Eduardo Gomes
TECA I – Sala 2- Mezanino
Manaus - AM

Chile

Department Phone Number Email

Address

Sales Patricio Sanchez Rojas
Country Manager

Phone: +56 29 284530

Fernando Muñoz
Sales

Phone: +56 29 284550
  • patricio [dot] sanchez [at] atlasair [dot] com
  •  fernando [dot] munoz [at] atlasair [dot] com
Atlas Air, Inc. - Agencia en Chile
Av. 11 de Septiembre 2155 Of. 402 Torre A
Providencia, Santiago, Chile
Operations Augusto Arancibia
Operations Manager

Phone: +56 26 011884

Katherine Moreno
Customer Service Import

Phone: +56 26 010516
  •  augusto [dot] arancibia [at] polaraircargo [dot] com
  • katherine [dot] moreno [at] polaraircargo [dot] com
Atlas Air, Inc. - Agencia en Chile
Av. Armando Cortinez 1704 Of. 103
Edificio “Centro Aereo”
Pudahuel, Santiago, Chile

Columbia

Department Phone Number Email

Address

Sales Jose Luis Vargas Correa
Sales Manager

Phone: +57 300 3867 159

Andrea Catalina Gonzalez Dallos
Sales Coordinator

Phone: +57 312 584 4797 

Monica Johanna Pachon Nieto
Sales Coordinator

Phone: +57 312 584 4794
  •  joseluis [dot] vargas [at] primeair [dot] aero
  • Salesbog [at] primeair [dot] aero
  • Salesbog1 [at] primeair [dot] aero
Calle 26 No 68C-61 
Edificio Torre Central Davivienda 
Officina 413
Phone: +571 5702501 / 7562350

Ecuador

Department Phone Number Email

Address

Sales

Patricio Sanchez Rojas
Country Manager 
 
Phone: +56 29 284530

Phone: +593 2 3309011/12 
Fax: 593 2 3309004


uioatlassales [at] atlasair [dot] com

Av. De los Shyris E9-38 y Bélgica
Edificio Shyris Century Ofc. 2-A
Fenix Airways 
Atlas Air Representatives
Paulina Carrera Clavijo

Mobile: +593 9 86417340

Andrea Cobos
Sales Supervisor

Mobile: +593 9 93373102

María del Carmen Salazar
Sales and Customer Service

Mobile: +593 9 90367013

  •  pcarrera [at] fenixecuador [dot] com
  • acobos [at] fenixecuador [dot] com
  • msalazar [at] fenixecuador [dot] com
 
Operations 
Elizabeth Suarez
General Manager
Email:
Mobile: +593 980488471

Santiago Hernandez
Operations Manager
Email: 
Mobile: +593 9 93993532
  •  esuarez [at] primeair [dot] com [dot] ec
  • shernandez [at] primeair [dot] com [dot] ec
 Terminal Internacional de Carga, Mezzanine
Aeropuerto Internacional Mariscal Sucre 
Phone: +593 2 2818055/2818034
Fax: 593 2 2818024 ext. 7200

Peru

Department Phone Number Email

Address

Sales Alejandro Morales
General Manager

Daniel Morales
Commercial Manager


Andres Morales
Sales Manager


Phone: +51 16 511563
Phone: +51 16 511564
  • dmorales [at] aviationserviceperu [dot] com
  • amorales [at] aviationserviceperu [dot] com
  • andres [dot] morales [at] aviationserviceperu [dot] com

 


Av. Elmer Faucett 2851, int. 411
Lima Cargo City, Callao, Peru
Operations Jose Maria Lopez de Romana
General Manager


Gonzalo Bonifaz
Operations Manager

Phone: +51 15 138900
  • jm [dot] lopezderomana [at] talma [dot] com [dot] pe
  •  gonzalo [dot] bonifaz [at] talma [dot] com [dot] pe
Talma Airport Services
Av. Elmer Faucett 2879, 4th Floor
Callao, Peru

Europe / Middle East / Africa / India

Department Phone Number Email

Address

ACMI & Charter Requests UK
Graham Perkins
Vice President Sales & Marketing
Phone: +44 1252 757 182


UK
Andy Bentley
Director ACMI Charter Customer Solutions & Service
Phone: +44 1252 757 183

Dubai
Michael Clements
Regional Manager Sales and Customer Support
Phone: +971 429 92232


UK
Paul Drew
Senior Manager Business Development 
Phone: +44-1252-756594



Sales [at] atlasair [dot] com/
CharterSales [at] atlasair [dot] com





Atlas Air, Inc.
Suite 11, Pure Offices
Apollo Rise, Southwood Business Park
Farnborough
Hampshire GU14 0NP
United Kingdom
Phone: +44 1252 757 344 


Atlas Air, Inc.
Dubai Ground Ops-Admin
Freight Gate 5
Block E, 2 Fl., Rm. 20
Dubai Airport Free Zone
Dubai, UAE
Phone: +971 429 97634

Asia / Pacific

Department Phone Number Email
ACMI & Charter Requests

Hong Kong (HKG)
Brian Munson
Senior Director ACMI/Charter
Customer Solutions and Service
Phone: +852 3403 1813


Hong Kong
Collin Sze
Manager Charter Sales
Phone: +852-3403 1835

Atlas Air, Inc.
Suite 605 - 607, One Citygate
20 Tat Tung Road
Tung Chung, Lantau
Hong Kong
Phone: +852 3403 1800 



:Sales [at] atlasair [dot] com
CharterSales [at] atlasair [dot] com

GSAs

Department Phone Number Email
ATL, JFK, Northeast Susan Zderko
Email: susan [dot] zderko [at] ansgsa [dot] com
Phone: +1 718 244 1250
Mobile: +1 516 547 5446
Toll Free: +1 866 434 1617
Drop Station for JFK: Transborder
Air Cargo
Drop Station for ATL: Forward Air
Drop Station for Northeast: Forward Air
ORD and Midwest Valerie Hecht
Email: valerie [dot] hecht [at] ansgsa [dot] com
Phone: +1 773 894 4297
Mobile: +1 630 640 3216
Toll Free: +1 866 434 1617
Drop Station: For all stations in
Midwest is Forward Air
LAX, SFO Andrew Kim
Email: andrew [dot] kim [at] ansgsa [dot] com
Phone: +1 310 410 5377
Mobile: +1 310 883 4086
Toll Free: +1 866 434 1617
Drop Station: Sterling Transportation
DFW, IAH Dawn Lindell
Email: dawn [dot] lindell [at] ansgsa [dot] com
Phone: +1 281 360 0062
Mobile: +1 832 620 6202
Toll Free: +1 866 434 1617
Drop Station: Grand Slam
SEA, PDX Triana Aytch
Email: triana [dot] aytch [at] ansgsa [dot] com
Phone: +1 206 433 5150
Mobile: +1 206 619 6263
Toll Free: +1 866 434 1617
Drop Station: Forward Air
YUL, YYZ Brian Presnail
Email: brian [dot] presnail [at] ansgsa [dot] com
Phone: +1 905 676 5500
Mobile: +1 416 997 0991
Drop Station for JFK: Transborder Air Cargo

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Comments

D/o online

please urgently online the D/o as we are unable to update the chargeable weight through ACMES.

delivery order online - Master Airway bill no : 36976496431xxx

regards
aditi

need contat number

need information about 5y8135 13-04-2019

Atlas Air Contact

Dear Sir

Kindly advise us urgently your Atlas Air contact details in Delhi as we are expecting a shipment from HKG today.

Thanks and regards

Debasish Ray

IGI AIR PORT DELHI CARGO OFFICE

DEAR ATLAS TEAM

PLEASE PROVIDE ATLAS AIR DELHI CARGO OFFICE CONTACT DETAILS.

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