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Asianet Cable Customer Care No. 0484-4200 800

Updated on Friday, 3 April 2026 - 9:35am
Organization: 
Toll free Number(s): 
  • 1800 425 4725 (For Asianet Broadband Support)
All India Number(s): 
  • 0484-4200 800 (For Helpline Support, 24x7)
  • 0471-307 1100 (For Customer Support)
  • 75919 25925 (For WhatsApp Support)
  • 80860 11 333 (WhatsApp Support For Broadband Services)
Website: 
Official Website

Email

  • helpdesk [at] asianet [dot] co [dot] in (For General Query)

Important Links

For Complaint

Level 1

  • For any query/complaint you can contact to customer support team.
  • You can also fill this Complaint Form .

Level 2

  • If your query is not resolved, then you can fill this Complaint Escalation Form .
  • You can also contact to regional customer care incharge at the details given below:
    Sr No. Location Name Contact No. Email
    1 Thiruvananthapuram Sunitha A Venu 8086011427 sunitha [at] asianet [dot] co [dot] in
    2 Kollam Rajkumar V 9605604449 rajkumarv [at] asianet [dot] co [dot] in
    3 Kottayam Smitha G Nair 7593810340 smitha [dot] nair [at] asianet [dot] co [dot] in
    4 Kochi Surya M B 7593891800 surya [dot] mb [at] asianet [dot] co [dot] in
    5 Thrissur Nidhin Kumar 9072200165 nidhin [dot] kumar [at] asianet [dot] co [dot] in
    6 Kozhikode Bibin P 7593810734 bibin_p [at] asianet [dot] co [dot] in

Level 3

  • If your query is still not resolved then you can contact to nodal officer at the details given below:
    Contact No.: 0471-3071192 (Mon-Fri, 9:30am-5:30pm & Sat, 9:30am-1:30pm)
    Email: vijaykpd [at] asianet [dot] co [dot] in

Level 4

  • If you are still not satisfied with the resolution given at above levels, then you can contact to Appellate Authority at the details given below:
    Contact No.: 0471-3071190, 8086011023
    Email: krishnakumar [at] asianet [dot] co [dot] in
    Fax: 0471-2527878

Address

Asianet Digital Network Private Ltd.,
2 A, Second Floor, Carnival Technopark, Technopark,
Kazhakootam, Thiruvananthapuram. Pin 695581
Contact No.: 0471-2700244, 7591925925 (WhatsApp)

Social Sites

Also See: 
Asianet Broadband Customer Care No. 1800 425 4725

Comments

Thu, 26/03/2026 - 8:23am — Philip Punnavila (not verified)

Asianet Awards 2026

This was one of the best Malayalam TV shows I ever watched. We hate it when Malayalam shows or programs have sprinkles of Tamil and Hindi in them which is usually the case. This was a program completely in Malayalam, head to toe. We loved it so much
Our heartfelt thanks to the organizers and presenters of the program. The quality of the program and its presentation were exceptional. Thanks again
----- Philip

Fri, 14/01/2022 - 10:05am — Anonymous (not verified)

Add omanathinkalpakshi serial

Add omanathinkalpakshi serial to asianet plus or asianet or hotstar since we are paying for asianet.

Mon, 24/08/2020 - 11:19pm — Anonymous (not verified)

No channels

Payment made. Please start the channels. GA91016281

Wed, 03/06/2020 - 7:21pm — Anonymous (not verified)

Please upload vanambadi

Please upload vanambadi serials in hotstar

Tue, 11/06/2019 - 8:45am — AnonymousV B S MENON (not verified)

NO TV CHANNEL SERVICE SINCE fifth june EVENING

I hold asianet connECTION from TW0 THOUSAND EIGHT in GURUVAYUR IN SREEKRISHNA and got it transferred toKRISHNA KRIPA,ICICI BANK OPPOSITE ROAD WEST NADA GURUVAYUR.ASIANET COLLECTED shifting charge+[rs Five thousand/-as advace subscription in feb].Connection was functioning ok till this fifth evening.On fifth evening experinced heavy rains, Both electricity and channel struck functuioning On next day power restored but no T V for me.So I cotacted customer care[since local office not responding]and the lady executive after collecting details asked me to wait for her cheking system.I( waited and she informed line fault is showing and local office will be asked to attend.But no smms of regn recieved I contacted when another lady came and repeated entire process after and repeated the same reply.Then also it was not reflecting regn I continued and seeing no result lodged complaint in web for which I got number.Still none turned upI send second one to which replied this time not registering as previous complaint is existng.As none turned up y-day evening I contacted customer care and after hearing in full that lady executive gave me fresh complaint no HE AND ASSURED ACTION AT PMBy an asianet man came and checked set top box and confirmed fault is in it.As he has not brought substitute he also left w/o restoring. Today I sam swms reading"your complaint request has been closed as a duplicte tkt for customercare your tkt . Seeing this I called customer care. the lady executive seems to be qiet unfit to hold this office as was restless to hear and was asking me not to talk my personnel grievence she has to be answered or administrative executive term. I reminded that the 1st quality needed for customer care dealing is patient hearing AND KINDNESS TO RENDER ALL POSSIBLE ASSISTANCE TO SOLVE ISSUE.fURTHER CARE AND SYMPATHY TO OLD ,DISEASED AND CHILDRE.Any how there is no hope for result and hence this complaint.Please awaed immediate result
Another one complaint is that dring morning hours and night phone is not lifting and making callers to wait hour long Please put an end to this disregrd Thanking you;