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Arunachal Pradesh CM Helpline No.

Updated on Wednesday, 27 May 2026 - 4:57pm
Organization: 
Toll free Number(s): 
  • 1076 (CM Helpline, Mon-Fri 10am-5pm)
All India Number(s): 
  • 0360-221 2345 (For Contact Support, Mon-Fri, 10am-5pm)
Website: 
Official Website

Email

  • jansunwai-arn [at] gov [dot] in (For Complaint)
  • support [at] jansunwai [dot] gov [dot] in (For General Support)

Important Link

CM Complaint Procedure

शिकायत दर्ज करने से पहले- आवश्यक जानकारी

शिकायत दर्ज करने से पहले निम्नलिखित चीज़ें तैयार रखें। पहली दो चीज़ें अनिवार्य हैं, बाकी वैकल्पिक हैं:

  • सक्रिय मोबाइल नंबर और ईमेल - OTP सत्यापन और अपडेट प्राप्त करने के लिए।
  • शिकायत का स्पष्ट विवरण- क्या हुआ, कब हुआ और कहाँ हुआ।
  • सहायक दस्तावेज़ (यदि उपलब्ध हों)- पत्र, फोटो, बिल या पुराना पत्राचार।
  • कार्यालय या योजना का नाम- यदि पता हो तो।
  • पुराना शिकायत Reference Number- यदि यह पहले की शिकायत का अनुसरण है।

आपको क्या-क्या चाहिए- सरल भाषा में

क्रमांक क्या चाहिए विवरण
1 आपकी पहचान नाम, मोबाइल नंबर और ईमेल- एक बार सत्यापित, हमेशा उपयोगी
2 शिकायत की कहानी सरल भाषा में लिखें- क्या गलत हुआ और कहाँ हुआ
3 साक्ष्य / दस्तावेज़ फोटो, PDF, पत्र- अधिकतम 10 MB प्रत्येक
4 स्थान की जानकारी जिला या Block का नाम- शिकायत जल्दी सही विभाग तक पहुंचेगी

आप इन माध्यमों से शिकायत दर्ज कर सकते हैं:

  • हेल्पलाइन नंबर पर कॉल करें: 1076
  • ईमेल: jansunwai-arn [at] gov [dot] in , support [at] jansunwai [dot] gov [dot] in
  • आप नीचे दी गई प्रक्रिया का पालन करके भी ऑनलाइन शिकायत दर्ज कर सकते हैं:
महत्वपूर्ण: ईमेल से भेजी गई शिकायत स्वीकार नहीं की जाएगी - शिकायत केवल पोर्टल पर ही दर्ज करें।

शिकायत दर्ज करने की ऑनलाइन प्रक्रिया:

  • CM Jansunwai की आधिकारिक वेबसाइट पर जाएं।
  • होम पेज पर "Submit a Grievance Now" बटन पर क्लिक करें।
    Submit a Grievance
  • नए हैं? → "Create a citizen account" पर क्लिक करें और निम्नलिखित जानकारी भरें:
    • पूरा नाम
    • मोबाइल नंबर
    • ईमेल आईडी
    • पासवर्ड (कम से कम 8 अक्षर, 1 बड़ा, 1 छोटा अक्षर, 1 अंक, 1 विशेष चिह्न)
    • CAPTCHA सत्यापित करें → "Register" बटन दबाएं।
      Create a citizen account
  • पहले से पंजीकृत हैं? → Username + Password + Verification Code भरें → "Sign in to Dashboard" दबाएं।
  • शिकायत फॉर्म भरें:
    • संबंधित विभाग चुनें।
    • शिकायत का स्पष्ट विवरण दें - क्या हुआ, कब हुआ, कहाँ हुआ।
    • अपना जिला / ब्लॉक चुनें।
    • सहायक दस्तावेज़ संलग्न करें
  • "Submit" पर क्लिक करें।
    • SMS एवं ईमेल के माध्यम से एक अद्वितीय शिकायत Reference Number प्राप्त करें जैसे - GR/YYYY/MM/NNNNN।
    • इसे सुरक्षित रखें - इसी से शिकायत Track होगी।
  • प्रगति ट्रैक करें: होम पेज पर शिकायत की स्थिति पर क्लिक करें।
    • स्थिति देखने के लिए अपनी शिकायत Reference Number दर्ज करें → "Track Grievance" दबाएं।
      Track Grievance

समाधान की समय-सीमा

  • विभाग और शिकायत की प्रकृति के आधार पर समाधान में निम्नलिखित समय लग सकता है:
    क्रमांक चरण समय-सीमा
    1 स्वीकृति 3 कार्य दिवस के भीतर
    2 पहला अपडेट 15 दिन के भीतर
    3 सामान्य समाधान 30 दिन के भीतर
    4 जटिल मामले 60 दिन तक (हर 15 दिन में अपडेट के साथ)

For Complaint

Officers Contact Details

Sr. No. Designation/Department Contact No. PBX No. Email Block/Room No.
1 Chief Secretary 0360-2212595,
Fax No.: 0360-2212475, 0360-2212446, 0360-215719,
Residence No.: 0360-2212540, 0360-2211187, 0360-2212444		 2525 cs-arunachal [at] nic [dot] in Block-II, 5th Floor
2 Principal Secretary Finance, Health and Family Welfare, Environment, Forest and Climate Change, Planning and Investment, Chairman Arunachal Pradesh State Pollution Control Board 0360-2211845 2347 prsecy-hfw [at] arn [dot] gov [dot] in , commfin [dot] arn [at] gmail [dot] com Block-II
3 Principal Secretary Political, PWD, Vigilance, Home, Border Affairs, Election Div. Commissioner (West), Principal Resident Commissioner, New Delhi 0360-2216485, 0360-2211170,
Fax No.: 0360-2290502		 - pwdsecyap [at] gmail [dot] com, commissionerpower [dot] arn [at] gmail [dot] com, arunachalhome [at] gmail [dot] com Block-II, 3rd Floor, Room No. 315-317
4 Commissioner-cum-Secretary to HCM, Joint Secy (Cabinet) - 2621 sonamchambey [at] gmail [dot] com Block-II
5 Commissioner Transport, Agriculture Production Commissioner, Urban Affairs (Urban Development, Town Planning, Urban Local Bodies, Housing) - - commissionertpt24 [at] gmail [dot] com , vivekias [dot] 2003 [at] gmail [dot] com Block-II
6 Commissioner to Governor, Commissioner Economics and Statistics, Coordination, Hydro-power 0360-2212396, 0360-2212408 2321 commrdhpd [dot] arn [at] gmail [dot] com, gargankur1980 [at] gmail [dot] com, ankurgarg [dot] ias [at] ias [dot] nic [dot] in Block-II
7 Commissioner, Cooperation, Parliamentary Affairs, Law and Judl, Div. Commissioner (East) 0360-2214232, 0360-2215786 (R) - lawjudicial11 [at] gmail [dot] com , onitpp [at] gmail [dot] com Block-II, 1st Floor, Room No. 118-119
8 Commissioner, Education, Food and Civil Supplies, Consumer Affairs 0360-2290253, 0360-2215810 (R) 2219 secretaryeducation [at] gmail [dot] com Block-II, 2nd Floor, Room No. 202
9 Commissioner, Health and Family Welfare, Public Health Engineering and Water Supply, CEO Arunachal Pradesh 0360-2212437 - ceo-arunachalpradesh [at] eci [dot] gov [dot] in Block-II, 3rd Floor
10 Commissioner, Industries, Trade and Commerce, Skill Development and Entrepreneurship, Labour and Employment - - saughat [dot] biswas [at] nic [dot] in Block-II, First Floor
11 Commissioner, Agriculture, AH and Vety. and Dairy Dev. - 1302 bidoltayeng250 [at] gmail [dot] com , secyagriarun [at] gmail [dot] com Block-I, 3rd Floor, R.No. 301-302
12 Secretary Finance, Tax and Excise - 1104 larterdoye [at] gmail [dot] com, dkangkie [at] gmail [dot] com, ywringu [at] gmail [dot] com Block-I, Room No. 108-109
13 Commissioner Personnel - 2526 yashgarg [dot] ias [at] gov [dot] in , gargyp [at] gmail [dot] com -
14 Secretary Vigilance, Civil Aviation, Tourism 0360-2212523, 0360-2212437, 0360-2215634 2214 swapnil [dot] naik [at] nic [dot] in , abomih123 [at] gmail [dot] com Block-II, 5th Floor, Room No. 05
15 State Protocol Officer, Secretary Hon'ble Chief Minister (WRD/GA/DA/SA) 0360-2212570 4507 secretarygada [at] gmail [dot] com Block-IV, 5th Floor
16 Secretary Textile, Handicraft, DoTCL, WCD 0360-2212198 4401 mimumtayeng [at] gmail [dot] com , wintin01 [at] gmail [dot] com Block-IV, 4th Floor
17 Secretary RD, Panchayati Raj (PR) 0360-2217101, 0360-2212420 2212 secretaryprrd [at] gmail [dot] com , amarmj2003 [at] gmail [dot] com Block-II
18 Secretary (Home) and IG Prison Itanagar 0360-2214236, 0360-2291851 (R) 4505 ushomeninetyfive [at] gmail [dot] com Block-IV, 2nd Floor, Room No. 5
19 Secretary Parliamentary Affairs - 3304 sdarunachal [at] gmail [dot] com, khoyang8031 [at] gmail [dot] com, arunachalsde [at] gmail [dot] com Block-I, 3rd Floor, Room No. 05
20 Secretary Health and Family Welfare - - ksingh [dot] py [at] govt [dot] in DC Office Capital Complex, Chandan Nagar
21 Secretary to Governor 0360-2212418, 0360-2212432 (Raj Bhawan) - commr-gov-arn [at] nic [dot] in , governor [dot] secy [at] yahoo [dot] com Raj Bhawan, A-B Sector, Itanagar
22 Principal Chief Conservator of Forest, Environment, Forest and Climate Change 0360-2212310, 0360-2214465,
Fax No.: 0360-2214020, 0360-2212193		 - pccfnsecy-arn [at] nic [dot] in PCCF office, P-Sector, Mithun Gate
23 Director General of Police 0360-2300190, 0360-2300296 (R) - dgp-polita-arn [at] nic [dot] in -
24 Secretary Hon'ble Chief Minister (PHE and WS), Land Management 0360-2290686 3303 secyphedarunachal [at] gmail [dot] com , secyphe2018 [at] gmail [dot] com -
25 Secretary Food and Civil Supply, Legal Metrology, Consumer Affairs, WCD 0360-2212420 2212 sfncsarun [at] gmail [dot] com Block-III
26 Secretary Animal Husbandry and Veterinary, Fisheries 0360-2218638,
Fax No.: 0360-2290687		 2218 - Block-III, 2nd Floor
27 Secretary RWD, DoKAA 0360-2217799, 0360-2218638, 0360-2290687 1405 secretaryplanning [at] yahoo [dot] com , dolookatme [at] gmail [dot] com Block-II, 2nd Floor, Room No. 214-215
28 Secretary Geology and Mining, IT and Communication 0360-2212073 2217 secretarygeologymining [at] gmail [dot] com, anirudhsinghsya [at] gmail [dot] com, secretaryit616 [at] gmail [dot] com Block-II, 2nd Floor, Room No. 208-210
29 Secretary (Horticulture), Member Secretary (APSPCB), Director (SFRI) - 1328 secretaryhorticulture11 [at] gmail [dot] com Block-III
30 Secretary Cultural Affairs 0360-2291388 5411 govtarun [at] gmail [dot] com , taikaye628 [at] gmail [dot] com Block-III
31 Secretary IPR Printing, Urban Affairs (Urban Development, Town Planning, Urban Local Bodies, Housing) 0360-2215785 - - Block-III
32 Secretary Lotteries - 3205 reporyonya [at] gmail [dot] com Block-III, 5th Floor
33 Secretary Planning 0360-2212457, 0360-2217799, 0360-2218638, 0360-2290687 1405 secretaryplanning [at] yahoo [dot] com Block-I
34 Secretary Water Resources 0360-2212051 - - Block-I, 3rd Floor
35 Secretary Sports and Youth Affairs, SJETA 0360-2211236 - - Block-II, First Floor
36 Secretary Trade and Commerce - - secretarylabour12 [at] gmail [dot] com , tarutalo [at] gmail [dot] com -
37 Secretary Health and Family Welfare 0360-2215634 - liyonborang64 [at] gmail [dot] com , liyongborag25 [at] arn [dot] gov [dot] in Block 4, 5th Floor
38 Secretary Education and SPD, ISSE - - mani [dot] shashank [at] gmail [dot] com -
39 Secretary IPR Printing 0360-2212493 2621 - -
40 Secretary Cooperation - 3404 splsecretary [dot] goap [at] gmail [dot] com Block-III, 4th Floor
41 Special Secretary Health and Family Welfare 0360-2212944 3523 - Block-III, 5th Floor, Room No. 6A
Nodal Officers Contact Details

Ministers Contacts

Sr No. Designation Contact No.
1 Hon'ble Chief Minister (in Chair) 0360-2212439, 0360-2212173
2 Hon'ble Deputy Chief Minister Finance 0360-2212671, 0360-2291482

Address

Department of Administrative Reforms
Civil Secretariat, Block-IV
Itanagar, Arunachal Pradesh - 791111
Office Hours: Mon-Fri, 10am-5pm

Social Sites

Parent Article: 
Arunachal Pradesh State Government Contact No.
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