Arrow Customer Care Numbers

Organization: 
All India Number(s): 
  • 080-41550694

Customer Feedback:

anupamag [at] arvindbrands [dot] com

Media Queries:

alex [dot] cherian [at] arvindbrands [dot] com

Ph: 080-41550694

Address:

Arvind Lifestyle Brands Ltd.
11th floor Du Parc Trinity,
No. 17, MG Road
Bangalore - 560001

To Locate Store : Click Here


Comments

Irresponsible staffs

Hi,
On 15th july i went to sakinaka store to buy some formals, after purchasing a product. They said tailor is not available now for alterations of pants. Then said i will be getting this product by tomorrow with alterations. So on 16th july i called your store and asked whether it is done by around 8PM he said, yes sir your clothes are ready i went and trusted you guys and didn't checked whether it is done or not. When i came home now to keep it in wardrobe i found it still not yet done.
So i want to asked what kind of people you guys keep in store who are so irresponsible and even i choose some shirts today. Which i am not gonna buy it anymore.
I want some sensible answer from your end. ASAP.

Quality issue in shirt

On march one of my friend gifted me a white shirt of Arrow and that shirt is having quality problem , as treads of the shirt are coming out from every where . So its useless for me. Kind help on exhanging of it.

Gift card -Arrow

Dear sir
I extensively use Arrow Brand and I am a fan for the
Brand. I had applied for a gift card with my Bank.
The same I had misplaced during travel ( 2 cards of each Rs.500) and just could trace it back. The expiry as mentioned in the gift voucher is 20th April’19.

Can I seek your help to extend the validity till
24th April’19 to enable me to use the card

Thanks in Advance

Regards

Madhesh V

Gift card -Arrow

Dear sir
I extensively use Arrow Brand and I am a fan for the
Brand. I had applied for a gift card with my Bank.
The same I had misplaced during travel ( 2 cards of each Rs.500) and just could trace it back. The expiry as mentioned in the gift voucher is 20th April’19.

Can I seek your help to extend the validity till
24th April’19 to enable me to use the card

Thanks in Advance

Regards

Madhesh V

Not get coupon after remove msg from my mob number

Hi ,

I have purchased the shirts,pants etc about 40 days before then i got coupon through message on my mobile number 8368****05 which was valid till apr 2019 . Unfortunately deleted the message . I Went for shopping and purchase again but didn't get any profit for coupon because they have no online records for the same.

Kindly share the coupon again.

Arun Kumar

Very poor quality half Sleeve Sawetr

Dear Sir
i am sorry to inform you i have purchase half Sleeve Sawetr Very poor quality i have need to replace my half Sleeve Sawetr due to poor quality .

Cheating customers

I have to exchange a trouser worth 3300 due to bad fitting and purchasing a item more than 3300 but on that item they are not redeem my aristocracy points saying aristocracy points are not valid on exchange item. In short they are cheating their customers making their own terms and conditions. Arrow Kamla nagar Delhi is a fraud. Don't go there.

complaint about arrow

i have purchased coat on november month in 50 percent offer time..they said one year validity....in the month of june the point i received is just 30...i have complaint to the shop where i bought the coat...they said many members are there in same issue...they said that they complaint to their officials and your problem is solved soon..but till now there is no solution for these issue..i have travelled so many times to arrow shop near to my locality...they said the same reason the point is not added what can i do sir.In future how can i trust arrow products sir.they will give trust and break.

Cheating by Arrow

Hello,
This is in regard to the points which my son ( Alakshendra Bhardwaj - xxxxxxxx ) got after a purchase in December 2017, a tuxedo worth Rs 10,000 for which he got 5000 points ( valued Rs 5000 ) valid till December 2018.
But as he went for a new purchase, it showed only Rs 150 in his account.

The store person in Mahagun Metro Mall Vaishali said it is due to some sort of change in Arrow's software. Same day when it was confirmed from another Arrow Store in Shipra mall Indirapuram , they said the same thing. Complaint was lodged with at Arvindbrands.com but after two three exchanges of mail, they closed the issue saying it is RESOLVED and the points were valid for a period of 7 months and not one year.They also claimed that a message was sent to my son which he never received.
Are we fool that we let go Rs. 5000.00 for no reason. Is it your business ethics? Shame on you.

Pl. look into the matter and resolve it so that we can redeem our money before it expires.
Thanks

Indu Prakash Bhardwaj
xxxxxxxxx

Complaint in formal pents

I purchased two formal pents from arrow showroom located in mittal mega mall panipat. On the very first day holes become in both sides in the back. second day when i wear another pent same problem happen.

What is the solution
Sandeep Kumar
740xx00031

Behaviour

Sir, today i purchased arrow jeans from your sale counter situated in gandinagar jammu, apsra road and your salesperson ask payment for carry bag.
Im your old customer and I purchased jeans from last year , they are arguing with us.
I want to know from your side that the carry bag is chargeable.

Defective paints

Dear sir,

Formal paint has been purchased by me on 01/07/2018 from your gandhidham, kutchh , gujrat show room. Sir some defective found in my paint and i arrived at your show rooms again. Here show rooms are denying to accept my paint and misbehaving too.

Regards
Ravi Prakash
Mob 89804****5

Defect in shirt

I bought a arrow shirt a 4 month ago,
Kindly advice can i exchange in any of your showroom in saharanpur uttarpardesh

Regards

Sagarchouhan

Regarding poor service at GAYA showroom

Dear Arrow
when I purchased Arrow cloths, around 11100... I got 100% redeemable points value at GAYA Arrow showroom they told me whenever you redeem value limit rs. 3000 at any time..i visited 6-7 time at GAYA showroom. They always told me came at afternoon..then came at evening.. But they don't want to redeem the point value. it is a very bad experience. No doubt the quality of other products are good but the quality of Arrow services at GAYA showroom is not upto level of price.
Please do needful.
Try to improve the level of service at Gaya showroom
Ravi Kumar Gupta
Thank you

Service Improvement

It seems that there offers are totally fake and fraud. i visited many times at Gaya outlet but they have given only reasons and not redeemed a single point.
Also they have not responded on customer care no till date.
Very bad service. They need to stop for miss guiding customers.

Regards,
Abhishek K Singh

Black Trouser Lint Issue

Hi,

I purchased a black color trouser of 2300 . After first wash, I am getting so many lints on cloths.

Thanks.
Adarsh

Regarding defective and poor quality shoes

Dear Arrow team
This is second time when I purchased Arrow shoes, and again it is a very bad experience. No doubt the quality of other products are good but the quality of Arrow shoes is not upto level of price. You can also ask for the pictures of both the shoes.
Try to improve the level of quality for shoes.
Thank you

Regarding shoes complaint

Hi
I bought Arrow shoes from expres Avenue shopping mall in Chennai 6 month ago but just only in 6 months sole of left leg shoe loosed grip. I bought it paying by handsome amount but quality of shoe is very poor.
Let me know if any exchange or repairis possible.

defective products

Same is with me. I bought my shoe ( MRP : 6K) from Tata Cliq which i could use hardly for 5 or 6 days. The sole is out and is not in a position to be used. Its my last time i have bough any arrow product and shopping from Tata Cliq.

Complaint against Arrow

Pathetic experience in visiting your store at CP EBLOCK RAJIV CHOWK OUTER CIRCLE
I AM PRIME CUSTOMER WITH ARROW
BUT TRUST ME THIS WOULD BE MY LAST SHOPPING WITH U PEOPLE

Defect in shirt colour

I bought a arrow shirt a month ago, when i washed the shirt its colour got faded.
Kindly advice can i exchange in any of your showroom in Hyderabad.

Regards
Bhavyesh Jagdish Savadia

Arrow laxmi nagar East Delhi spoiled the trousers

Hi my name is Gourav Gupta
I purchased your article from arrow v3s mall laxmi nagar East Delhi on 11th February 2018 at 8 pm a black chinos trouser worth 2500 rupees. I asked them to get it fit from length and they cut it above my ankle length and now it's of no use for I have told them if the article won't get fit properly then I'd return them the same. I have to wear it in a formal meeting with my client and it's very disappointing that I have purchased it from arrow and you have spoiled it like anything. Please let me know if I should go to consumer court or you'll give me a favourable response.
You can check my purchase with my phone number ******8905. Your earliest response is awaiting.

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.