Arohan Financial Services Customer Care No. 1800 103 2375

Toll free Number(s):

1800 103 2375 (For Customer Support, Mon-Fri, 10am-6pm)

All India Number(s):

76050 27711 (For WhatsApp Support)

Website:

Official Website

Email

customercare [at] arohan [dot] in (For Customer Care)
contact [at] arohan [dot] in (For General Support)

Important Links

For Complaint

Level 1:

For any query/complaint you can visit to your nearest Branch .
Your query will be resolved within 3 working days.

Level 2:

If your query is not resolved within 3 days you can contact at the details given below:
Contact No.: 18001032375 (Mon-Fri, 10am-6pm)
WhatsApp No.: 7605027711
Email: customercare [at] arohan [dot] in

Level 3:

If your query is not resolved then you can contact to Grievance Redressal Officer at the details given below:
Contact No.: 033-40427726, 9903019085 (Mon-Fri, 10am-6pm)
Email: gro [at] arohan [dot] in
Your query will be resolved within 10 working days.

Level 4:

If your query is not resolved within 10 days you can contact to Principal Nodal Officer at the details given below:
Contact No.: 033-40156036, 033-40156040 (Mon-Fri, 10am-6pm)
Email: pno [at] arohan [dot] in , anup [dot] gupta [at] arohan [dot] in
Your query will be resolved within 5 working days.

Level 5:

If your query is still not resolved within 30 days then you can contact at the details given below:

Sr No.	Name	Contact No.	Address
1	RBI Complaint Management System (CMS)	14448	Centralized Receipt & Processing Centre (CRPC), Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh-160017
2	Non-Banking Financial Company (NBFC)	033-22312892	Department of Supervision, Reserve Bank of India, 5^th floor 15, Netaji Subhas Road, Kolkata - 700001

You can also lodge your complaint through Microfinance Institutions Network (MFIN) by contact at 18001021080.

Corporate Office

Arohan Financial Services Limited,
PTI Building, 4^th Floor, DP 9,
Sector 5, Salt Lake, Parganas North,
Kolkata 700 091, West Bengal, India
Contact No.: 033-40156000