Email

• helpdesk [at] archiesonline [dot] com
• franchisee [at] archiesonline [dot] com
• anupamr [at] archiesonline [dot] com
  

Important Links

• Customer Login/Register (Track order)
• Contact form
• Franchies enquiry form
• Delivery & Shipping
• Frequently Asked Questions

Store Locator

• List of Stores

Payment Method

Credit Card Details

• If you are paying via credit card, remember that in a credit card transaction you must use your
  own credit card.
• You must give the correct information of your credit card details to us.
• In any case, it will be not our responsibility for any credit card scam. Unless law requires the responsibility
  from our side with any of the third party also the use of a card falsely will count on your part.

Refund Policy

Cancellation by archiesonline.com

If your order is cancelled after your credit card has been charged, the amount will be credited to
your account within 4-5 working days.

Cancellations by the customer: Before Dispatch

In case we receive a cancellation notice from your side and the order has not been dispatched by us,
we will cancel the order and refund the entire amount within 4-5 working days

Cancellations by the customer: After Dispatch

Cancellation of an order after it has been dispatched from our side, the cancellation charges will become
applicable that is 5% of the order value and the shipping charges incurred on that particular order. If the
Product is once dispatched, it cannot be returned.

Delivery & Shipping

• Orders to Metro cities in India will get delivered in 1-3 days and to the interiors may take at
  least 3-6 days (excluding Sundays and other Holidays). All orders are shipped from our Delhi
  head office, after your payment is cleared
• All online products, also in rural interior areas through speed post or registered post. It will take
  8-10days to deliver any product in rural interior areas
• Standard rates and shipping charges are based on volume of the particular product(s) and you can also
  view the shipping charges on every product(s) in view details section. Octroi charges if any will be
  collected from the consignee.
• Orders can be delayed due to product un-availability for immediate dispatch. Wherein the stocks are
  still getting ready with packaging and pricing being done on the whole lot or in transit from the
  Warehouse to the Head office.

Note *

• During festival time Delivery within 3-4 days is not possible
• Orders to Metro cities in India will take 1-3 working days & to the interiors will may take at least
  3-6 working days.

Corporate Office

Archies Limited
C-113, Naraina Industrial Area Phase-1,
Delhi - 110028 (INDIA)
Tel: 011-41410000 / 011-41412222
Fax: 011-4141 0070

Registered Office

191-F Sector-4, IMT Manesar,
Gurgaon, Haryana -122050 (INDIA)

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